1 to 25 of 76 Customer Insight Jobs in the UK

CUSTOMER INSIGHT MANAGER EAST BIRMINGHAM (hybrid) UP TO £55,000 + benefits Bring your SQL and customer insight skills to support this leading financial services company! Being able to work across the business and use data and insights to make changes across the business, this is … from around the globe, communicating in a way that works for all hands on with SQL, SAS and Python for conducting analytics work, understanding customer behaviour, lifetime value, retention, etc. and deployment of segmentation models to fully understand the customer base, propensity models to predict future customer behaviour, and customer frequency modelling different business problems and how data can help the business YOUR SKILLS AND EXPERIENCE: experience in a customer insight analytics role, working across similar projects as listed above technical skills in SQL, SAS, and/or Python, as well as a more »

CUSTOMER ANALYTICS MANAGER BIRMINGHAM £45,000 – 55,000 Global leader in financial services going through a huge insight transformation. Take on a managing role where you help to lead an arm of company in providing detailed customer insights! THE COMPANY Financial service going through a digital transformation … You will work with one of their leading retail partners focussing on how to benefit and grow the external brand! THE ROLE As a Customer Analytics Manager your focus will be to aid the business in providing insights across customer and campaign analytics, specifically you will: Use SQL … and Python to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience Provide insights to senior stakeholders (internal more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential: Demonstrated project experience developing solutions using more »

of the online retail business. You will be responsible for developing and implementing the e-commerce strategy to drive revenue growth and enhance the customer experience. You will analyse sales data and customer insights to identify trends and opportunities, and ensure a seamless and user-friendly experience for … Knowledge of digital marketing channels and social media platforms, SEO, SEM, PPC, Google Ads & Google Shopping Strong IT and analytical skills Experience of managing customer data to make informed decisions on targeted marketing Business acumen and commercial focus Knowledge and awareness of the agricultural industry and agricultural products would more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential: Demonstrated project experience developing solutions using more »

Are you tech savvy with a passion for delivering excellent customer service? Do you thrive in a fast-pace environment where every call is a new opportunity? Then we would love to hear from you! Join us and be part of the team dedicated to supporting our clients at … basis via live phone calls and email where they ensure that our clients get the most out of Smokeball. They provide technical support and customer service to all our clients who need our help, partnering with other team members to ensure we provide the “Legendary Service” that we are … as required with sufficient information 📑 Owning internal and external communication relating to open tickets 🤝Confidently engaging, collaborating and communicating with other business stakeholders 🔊 Capturing customer pain points and advocating for clients by surfacing customer insights, product issues and enhancements to improve the Client Experience Key Strengths 💻 Technically Savvy more »

days. The Role: As the Product and Engineering Leader, you'll lead our pursuit of technical and architectural excellence with a strong focus on customer-centricity. Your role is pivotal in merging leadership prowess with deep technical insight to drive strategic decisions and innovations. You'll ensure our … customers, catering to their evolving needs across diverse industries. Key Responsibilities: Strategic Focus: Actively engage with customers to understand their needs and challenges. Translate customer insights into actionable product and engineering requirements, ensuring our solutions are not only innovative but also highly relevant and adaptable across different industries. Technical … excellence in Cloud-native and SaaS best practices. Product Strategy & Roadmap Development: Collaborate with executive leadership to define the technical vision and strategy, integrating customer insights to steer a market-driven product roadmap. Accountable for product and engineering delivery timelines. Leadership & Culture Building: Inspire a customer-centric culture more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential: Demonstrated project experience developing solutions using more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential: Demonstrated project experience developing solutions using more »

implementing commercially, viable partnerships with customers in this space. You will not only be finding and developing your customers but will also use your customer insights to help drive the development of our new digital business lines and mobile intelligence specifically. Key Responsibilities: Identify and land new wholesale opportunities … for Mobile Intelligence services including number verify, subscriber match, MNP (routing) services globally as part of our team. Expand customer volumes, sales, and profitability through proactive account management. Drive commercial negotiations for Mobile Intelligence services. Cross – sell international A2P SMS, voice and digital services to Mobile Intelligence customers and … generate incremental revenue. Work closely with the product team to drive the product development to better meet customer requirements. Role Requirements: Be a self-starter, highly motivated and able to work in a fast-paced environment that is continually changing. Strong desire to succeed and achieve results. Excellent team more »

and market share increases. We're looking for the drive to oversee the entire sales function, including team leadership, strategic planning, market analysis, and customer relationship management and the tenacity to grow position and ensure the alignment of sales objectives with our overall business strategy. Key Responsibilities Sales Strategy … high-performance sales culture Ensure CRM compliance to ensure our CRM system is embedded within the team and used effectively to record and improve customer interactions Revenue and Profitability Management: Achieve and exceed sales targets and revenue goals Monitor sales performance metrics and adjust strategies as needed Optimise sales … processes to improve efficiency and effectiveness Market Analysis and Customer Insights: Conduct market research to understand customer needs and industry trends Analyse sales data to identify areas for improvement and growth Develop strong relationships with key opinion leader and stakeholders Experience & Qualifications: Experienced sales manager, preferably with knowledge more »

lifecycles and replacement costs in line with industry and market conditions Development and review of standard products and specifications considering routes to market and customer insight. Consider customer insight around quality of home identifying where greatest value can be delivered and where product improvements can be made more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential: Demonstrated project experience developing solutions using more »

you will do: Be a champion of the ElectraLink dataset and an expert in the use of data in digital journeys to improve end customer experiences. Understand the DTS dataset and how this supports the energy market. Create and maintain a prioritized backlog of features and enhancements for our … ensure timely delivery of APIs which support the energy transition. Engage with customers and gather feedback to understand their needs and pain points. Use customer insights to inform product decisions and prioritize feature development. Act as a subject matter expert with customers to drive the development and adoption of … API products. • A deep understanding of API technologies, RESTful architecture, and web services. • Strong analytical and problem-solving skills, with the ability to translate customer needs into product requirements. • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. • Experience with Agile development methodologies more »

Customer Insight Analyst (Data Analytics)** Duration: 6 Months (Possibility for extension) Location: Hybrid/Edinburgh (2 days in office) Rate: A highly competitive Umbrella day rate or salary is available for suitable candidates Role purpose This is a great opportunity to join a fast growing and increasingly influential … help inform solutions to the problems and opportunities facing our customers. What are we looking for? We’re looking for an experienced data/Insight analyst who will be responsible for the analytics agenda within a particular change domain. Someone who is able to support the design of customer centric change through the delivery of robust, high quality, actionable customer Insight. You’ll need to show a passion for the role data can play in driving evidence-based decision making, and an ability to translate data into practical analytics which creates impact and influences the direction of more »

owning the site's end-to-end performance. Given the product range and growing subscription model the role has emphasis on someone who loves customer journey optimisation, testing and driving sales online. You will be responsible for setting up best practices using expert merchandising and UX experience. As the … multivariate testing to maximise conversion and engagement on the website Optimise relevant data capture/management with the view of building segmentation and gaining customer insights Create detailed customer journey flows with actionable trigger points to drive conversion and engagement, upsell and improve LTV You? An experienced ecommerce more »

of those interactions, every single one of those experiences, was touched by an Adobe product. We have a phenomenal opportunity for a Director of Customer Value! We are seeking a Director of Customer Value to act as primary liaison for Customer leadership and partner with C-level … product teams for the delivery of sophisticated use cases. Additionally, they will orchestrate collaboration and alignment initiatives with our internal account teams. The Director, Customer value role assumes responsibility for positioning the Customer for success, prioritizing the realization of business value from the Adobe stack. What you will … do: Establish C-level relationships during sales cycle to understand customer key business objective and critical metrics, and instill confidence in our ability to deliver on the expected business outcomes. Act as the focal point of contact and liaison post-sale between customer Executives and Adobe teams including more »

Director, Customer Value (relocation to Saudi Arabia - KSA) Our Company Changing the world through digital experiences is what Adobe s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We re passionate about empowering people to create … of those interactions, every single one of those experiences, was touched by an Adobe product. We have a phenomenal opportunity for a Director of Customer Value! We are seeking a Director of Customer Value to act as primary liaison for Customer leadership and partner with C-level … product teams for the delivery of sophisticated use cases. Additionally, they will orchestrate collaboration and alignment initiatives with our internal account teams. The Director, Customer value role assumes responsibility for positioning the Customer for success, prioritizing the realization of business value from the Adobe stack. What you will more »

digital journey of millions of customers? The automotive industry is on the cusp of a fundamental change, driven by rapidly adapting technologies and evolving customer expectations. You can help influence that change as a Product Manager for Arnold Clark. Youll be involved in building exciting, high-profile products while … in a cross-functional team of other talented people. Youll work on the development of digital products, collaborate on innovative ways to improve our customer experience and drive car retailing into the future. As a department, we lean into remote working and provide plenty of flexibility, while at the … working remotely and in the office under our hybrid scheme. Day-to-day duties Engage with developers, UX designers, users and stakeholders to solve customer problems. Translate customer insights and business priorities into actionable user stories. Establish the best solutions and understand customer needs by conducting user more »

meet the needs of our Latimer business. Responsible for the design, development, implementation and service support of our Dynamics 365 Sales and Marketing systems (Customer Insight Journeys and Model Driven Apps) and associated services you'll share your knowledge and experience with the team and advise on best … and demonstrable experience of designing, implementing and supporting Dynamics 365 based Sales and Marketing solutions is vital. If you're a highly experienced Dynamics Customer Journeys and Marketing Architect or Technical Consultant ready to take the next step in your technical design and delivery career then apply now! Join more »

encompasses the following types of technology: conformal coatings, polyurethane & epoxy resins for potting and encapsulation, and liquid & sheet thermal interface materials. Job Responsibilities A customer facing role, the primary responsibilites are as follows: To support the Strategic and Regional Account Managers achieve year-over-year revenue and margin growth … targets as well as assigned account development goals and objectives; To provide technical and applications credibility during customer interactions that help support the ESI roadmap to revenue process and/or strategic account plans and the LOB strategic objectives; To develop business opportunities for the LOB within designated customer accounts; To be the technical bridge between the LOBs/BUs and the sales team; To feedback customer insight to the LOB and BU teams from a technology perspective; To create, lead and execute on robust product trial plans with customers defining testing criteria and establishing how more »

vendors, and customers to drive product excellence from inception to decommissioning. If youre an experienced IT professional with a flair for strategic thinking and customer-centric solutions, this opportunity is tailor-made for you. Key Responsibilities: Technical Solutions : Develop repeatable solutions that align with business requirements. Leverage existing product … solution opportunities across our entire ITL product portfolio. Budget-Friendly Solution s: Ensure that proposed Managed IT/Managed Network solutions align positively with customer budgets. Effective Communication: Present proposals at all levelswhether its the Board, managers, or end-users. Your well-compiled customer documentation will be the … Collateral: Collaborate with Marketing to create product collateral that stands out in a competitive market. What we're looking for: Essential: 4 Years of Customer-Facing Experience: Youve honed your skills in product management within the Managed IT/Managed Services domain. Your ability to understand customer needs more »

our organization. Reporting to the Marketing and Product Director you will spearhead the creation and development of new propositions that align with market demands, customer needs and business objectives. Responsibilities Ownershipofnew proposition development across our 15+ brands and 30+ products/markets across personal lines, small/medium entities … and corporate customer groups distributing in retail, affinity and wholesale (broker) channels Responsible for new product and proposition strategy across current and future markets, and expansion into new territories (eg Europe) including digital and broker distribution Owning the New Proposition Development pipeline including ideation, design, MVP and prototyping, test … development and implementation of new product/propositions with key stakeholders including finance, risk, operations, commercial, distribution, marketing and IT Develop and implement compelling, insight led business cases Champion the development and delivery of core new product/proposition development approaches including design thinking, lean startup and agile delivery more »

Team in Walsall. The successful candidate will have proven experience in reducing demand within an operational/contact centre environment and driving improvements in customer experience. You will be responsible for communicating at all levels so exceptional people and stakeholder management skills are essential. Experience in automation and robotics … order to deliver the very best outcomes for our Customers and the Company. The Department is formed in a matrix structure with disciplines across Customer Operations, Product, Change, Technology and Digital Delivery and relationships across third party vendors. ROLE PURPOSE To own the product vision and roadmap, principally aligned … within an agile framework. With focus on delivering value for HML and its Customers, you will constantly look to fix, improve and transform our customer journeys. This role is accountable for driving digital and automation growth aligned to its respective product, with targets aligned to overall digital growth, utilisation more »

meet the needs of our Latimer business. Responsible for the design, development, implementation and service support of our Dynamics 365 Sales and Marketing systems (Customer Insight Journeys and Model Driven Apps) and associated services you'll share your knowledge and experience with the team and advise on best … and demonstrable experience of designing, implementing and supporting Dynamics 365 based Sales and Marketing solutions is vital. If you're a highly experienced Dynamics Customer Journeys and Marketing Architect or Technical Consultant ready to take the next step in your technical design and delivery career then apply now! Join more »