26 to 50 of 146 Customer Retention Jobs in the UK

best practices. Recommending and attending exhibitions and conferences to develop the company products. Building and maintain strong relationships with clients, ensuring high levels of customer satisfaction and retention. Evaluating bids, coordinating bid submissions and working collaboratively with cross-functional colleagues across the globe in design, sales, finance, supply chain more »

over long hours. The experience we need: We're seeking an experienced SEO Client Manager with a proven track record in client success, retention, and upselling. The ideal candidate will have: At least 3 years of experience as a client manager in a digital marketing agency, preferably in … tasks. More About the Company: Working as part of a client-focused model which revolves around three key stakeholders: Client Managers: Responsible for client retention and satisfaction. Project Managers: Ensuring effective project delivery and profitability. SEO Strategists: Driving results by setting and achieving KPIs with clients. Operating in more »

Are you a technically confident individual with customer focused mentality? MSX International has the job for you! MSX International are currently recruiting for a TSD Analyst for our prestigious client, Jaguar Land Rover. This is an exciting opportunity for a motivated candidate to join us in our partnership with … member of the team the TSD Analyst will be an integral component to the TSD department in achieving a best in class service, driving customer loyalty and retention through accurate incident management. In using your technical knowledge, you will investigate telematic concerns by going through a diagnostics … process to ensure customer satisfaction. Additionally, the TSD Analyst will: ? Become an expert in the Connected Car Technologies ? Oversee Global markets such as UK, USA, China, EU and Russia ? Case Management; incident management, technical/hierarchal escalations, ticket handling ? Investigations; product knowledge, technical expertise, initiative to think laterally ? Liaison more »

for marketing materials, including website content, product descriptions, social media posts, and email campaigns. Develop and execute innovative marketing campaigns to drive brand awareness, customer acquisition, and retention. Analyze campaign performance metrics and use insights to optimize future marketing strategies. Oversee photo and video shoots, ensuring high-quality visual more »

Internal Mobil by Moove accounts and supporting Mooves Account Managers. Responsibilities as our Internal Sales Representative are to: Focus on developing new and existing customer relationships, retention of existing trading accounts and acquisition of lapsed business Ensure knowledge of all internally managed accounts is thorough with sales … added value long-term sales approach Utilise technical advantages of a premium Mobil product in a competitive marketplace Responsible for profitable development and retention of new and existing customers Analyse, monitor and deliver upon defined KPI's Develop a comprehensive … knowledge of Mobil by Moove product strategy and technical advantages Work with the specialist marketing team, when required, to produce targeted communications, campaigns and customer programs Understand and effectively utilise the company's CRM system and ensure the Moove sales pipeline process is fully utilised and the required data more »

process and improve valuable data needed for decision making. Our digital transformation solutions improve efficiency, cash flow and user experience. We serve a growing customer base across Europe. Find out why companies of all sizes choose XBP Europe as their digital transformation partner. Visit our website at www.xbpeurope.com Embark … costs & utilization · Support the team in delivering valuable solutions and services, in line with agreed business and future proof strategies · Lead on business and customer product review, ensuring improvements and customer retention · Support customer and business Integration and system test phases, to ensure contractual completions … and ongoing customer satisfaction. · Create and utilise management information to required business standard, to improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed more »

We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Experience Management team (CX-M) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain … to deploy skills independently of the Sales teams, allowing both activities to retain their integrity and put the user first. Our CX-M: Create customer intimacy by proactively keeping in touch with clients Coach our customers to get value from Masternaut products and services Are responsible for monitoring, reviewing … priorities, a CX-M is often best placed to be the early warning system to address any issues up front, avoiding an escalation of customer dissatisfaction. WHAT WILL I BE DOING: Cultivate meaningful customer intimacy with a combined portfolio Improve customer satisfaction scores and NPS Improve customer more »

delivering exceptional services and products. Your primary objectives will include achieving NPS (Net Promoter Score) targets, actively sharing client feedback to facilitate successful client retention and expansion and providing support for Delivery team activities. Your success in this role will be measured by your ability to meet NPS … targets, promptly handle and close tickets, deliver outstanding customer service, and proactively address issues to ensure timely resolution. Join our team and embark on a rewarding journey of professional growth and achievement within the dynamic and innovative technology industry. Role Responsibilities: Act as the primary point of contact for … respond to inquiries, and proactively identify potential issues and risks Collaborate with internal teams, including sales, product development, and support, to ensure a seamless customer experience Monitor customer satisfaction metrics and take proactive steps to improve customer retention and growth Identify opportunities for upselling and more »

the world shops online and achieve our mission to deliver the ultimate shopper experience. The Role: We are looking for highly organised, technically savvy Customer Success Managers who strive to deliver results, proves value & drive retention among our customers. As a key member of the CS team … platform to drive feature adoption and increased profitability. Ultimately, you will become an expert in the Intelligent Reach platform & report into the Head of Customer Success. Join our team and become part of a dynamic, collaborative, and forward-thinking organisation that is revolutionising the e-commerce industry. Responsibilities: 1. … expectations. Serve as the primary point of contact for customers, providing guidance, support, and timely responses to inquiries. Regularly conduct business reviews to assess customer satisfaction and identify opportunities for improvement. 2. Drive customer success and retention: Develop and implement customer success strategies and initiatives more »

to all clients, enabling a truly universal end to end process for test, rollout, experiment, release, rollback capabilities. Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. The Subscription team supports high traffic API services that provide the source of more »

to all clients, enabling a truly universal end to end process for test, rollout, experiment, release, rollback capabilities. Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. The Subscription team supports high traffic API services that provide the source of more »

SaaS-based Learning Management System powering the world's leading education programs. Our client helps large brands and fast-moving companies increase revenue, improve customer retention, and decrease support costs through external education. The platform includes all the tools an organization needs to create, manage, track, and more »

new business opportunities through prospecting, networking, and relationship building with key decision-makers. Build and maintain strong relationships with existing clients to drive client retention and upsell additional services. Collaborate closely with internal teams, including data analysts, consultants, and project managers, to develop tailored solutions that meet clients more »

SaaS-based Learning Management System powering the world's leading education programs. Our client helps large brands and fast-moving companies increase revenue, improve customer retention, and decrease support costs through external education. The platform includes all the tools an organization needs to create, manage, track, and more »

and upsell of EV ChargePoint’s and Charge Cards to clients face to face. * Identify and help to develop new lead generation partnerships. * Increase customer retention and adoption rates by carrying out regular check-in calls. * Develop your sales pipeline, managing your diary to keep them engaged more »

and upsell of EV ChargePoint’s and Charge Cards to clients face to face. * Identify and help to develop new lead generation partnerships. * Increase customer retention and adoption rates by carrying out regular check-in calls. * Develop your sales pipeline, managing your diary to keep them engaged more »

require: Creating innovative solutions, increasing client engagement, sales and upsell opportunities. Implementing new technologies, resulting in improved client outcomes and market competitiveness. Increase client retention through strong relationship building. Demonstrate proficiency in data centre engineering solutions. Familiar with Gate/Waterfall process. If you are a Data Solutions more »

Desirables Microservices Umbraco Azure CI/CD The Company This company have demonstrated their brilliance since they first started with an incredibly high client retention rate. They work on projects with leading banks as well as private sector companies such as the NHS. They also work closely with more »

and optimise our product portfolio, driving revenue and efficiencies. You will define product features and functionality by creating user stories demonstrating how they drive customer acquisition, retention, engagement and satisfaction. You will define end-to-end requirement specs and workflows together with internal stakeholders and third-party … product roadmap, on time and within budget. Develop a deep understanding of our customers, and our competitors, to identify and evaluate opportunities which drives customer acquisition and retention, engagement and satisfaction. Identify, scope and define functional and technical requirements for new platform launches and product features, including more »

this role is to provide administrative support in the branch. This role is varied with the main emphasis being on administering fleet and controlling customer’s short-term rental requirements. The key day-to-day responsibilities of this role are varied and include: · Booking and off hiring vehicles to … off hire of rental vehicles · Provide Prompt resolution of all internal and external routine queries via telephone and emails · Provide a high level of customer satisfaction for retention of clients · Maintain accurate records relating to customer communications. · General ad hoc administrative duties · Run daily Vehicle off … own tasks and prioritise workload · Ability to work to tight deadlines · Excellent telephone manner · High levels of accuracy and attention to detail in work. · Customer focused · Effective planning and organisational skills. Personal Competencies: - · Strong verbal and written communication skills · Enthusiastic with a “can do” attitude · A willingness to learn more »

our customers, orchestrating our Implementation process and providing best practices in areas such as Adoption, Business Metrics and Feature Usage. The result is increased customer happiness, retention and expansion of Vanguard's footprint. ● Minimum 3+ years’ experience implementing Salesforce solutions ● Salesforce Sales, Service and Experience Cloud Consultant … and design documents. ● Leading workshops to gather requirements and define client needs. ● Delivery or support of end-to-end Salesforce implementations. ● Conducting testing on customer instances. ● Training and upskilling users on the Salesforce platform. ● Drawing architecture and flow documentation ABOUT US: Vanguard Cloud Consulting is an award-winning company … builds digital solutions for companies of all sizes. As an established Salesforce Summit (Platinum) Partner in the UK and Ireland, we’ve produced memorable customer and employee experiences and are broadly recognised for our deep customer focus and commitment to delivering a best-in-class service. We are more »

also play a crucial role in: New Business Development : Analysing customer requests and data to provide initial feedback and make informed decisions. Client Retention/Growth : Maintaining and enhancing relationships with existing clients through proactive engagement and data-driven optimisation. New Business Implementation : Ensuring seamless implementation of more »

Who We Are Intelligent Reach/Searchspring provides ecommerce retailers with the industry-leading software platform for managing product data. With a global presence in London, San Antonio, Denver, Colorado Springs, Portland, Toronto, Sydney, and Bangalore, Intelligent Reach/Searchspring more »

Central London Head Office, as a MarTech Pre-Sales Solutions Consultant, you'll collaborate with the Director of Strategy and Growth in a highly customer facing role to design solutions tailored to clients' needs. Your role will involve crafting proposals, engaging with clients, and collaborating with internal business and … Adobe and CDPs. Key Responsibilities: - Analysing client briefs to identify winning strategies. - Developing compelling proposals and pitches. - Contributing to account planning to ensure client retention and growth. - Engaging with partners to align their products with our services. - Providing thought leadership and supporting marketing efforts. - Assisting delivery teams in more »

Central London Head Office, as a MarTech Pre-Sales Solutions Consultant, you'll collaborate with the Director of Strategy and Growth in a highly customer facing role to design solutions tailored to clients' needs. Your role will involve crafting proposals, engaging with clients, and collaborating with internal business and … Adobe and CDPs. Key Responsibilities: - Analysing client briefs to identify winning strategies. - Developing compelling proposals and pitches. - Contributing to account planning to ensure client retention and growth. - Engaging with partners to align their products with our services. - Providing thought leadership and supporting marketing efforts. - Assisting delivery teams in more »