51 to 75 of 144 Customer Retention Jobs in the UK

an Independent Finance specialist that is looking to bring in a Data Quality Manager to enhance & maintain the quality and the consistency of the customer transaction & marketing data. This is an opportunity to provide improvements to the quality assurance process, while establishing data management to a robust standard that … for improvement. This will be fed back to quality assurance. * Identifying sales opportunities- working with marketing, you will use data to identify opportunities for customer retention and lead generation opportunities for the business. * Analysis- analyse data to look for trends and insights that can benefit the business more »

approach to problem-solving, be able to mitigate disputes and discrepancies, whilst contributing significantly to the organization's financial stability and growth. Responsibilities * Manage customer retention, pursue overdue balances, and ensure timely payments. * Collaborate with teams to resolve collection issues and gather necessary information. * Update internal systems … and an inspiration to its community. * 3-month contract, focusing on a specialist project that will give you invaluable insight and experience in retention credit control. How to Apply: Don't miss out on the opportunity to join a dynamic team! To apply, please send your CV to more »

our products and services. You'll be responsible for providing first-level support, triaging cases, investigating issues, and collaborating with various teams to resolve customer queries efficiently. We are seeking out for someone who is driven and is looking to use their customer service experience to contribute to … our MHR, customer satisfaction and retention efforts. Responsibilities: Promote a Positive Image: Uphold MHR's reputation by consistently delivering exceptional customer service and maintaining a positive attitude in all interactions. First-Level Support: This will involve a lot of problem solving you will also provide prompt … problem type, and categorise them accurately for efficient resolution. Case Investigation and Resolution: Utilise various resources including Salesforce, knowledge articles, MHR Test Systems, and customer system reviews to investigate and resolve issues promptly. Defect Replication and Coordination: Replicate software defects, coordinate fixes with relevant teams, and ensure timely resolution more »

Role: CRM Manager Salary: £45,000 - £50,000 Location: Southampton As the CRM Manager, you will be responsible for the management of Customer Relation Management Systems. The successful candidate will play a pivotal role in working with other stakeholders and cross-functional teams acting as a bridge between the … to align revenue goals with marketing campaigns. Analyse marketing data to identify opportunities for revenue enhancement. Collaborate with the business development team to drive customer acquisition, retention, and upselling. Audits and reporting: Generate insightful reports and dashboard to empower data-driven decision making. Perform routine and scheduled … Collaborate with software development teams to integrate CRM and other systems with other platforms. Data-Driven Insights: Leverage data analytics to uncover revenue trends, customer behaviour, and market dynamics. Provide actionable insights to optimise revenue streams. Key skills, knowledge and experience: Bachelor’s degree in information technology, or a more »

and maintain a robust sales pipeline through strategic networking · Conduct product demonstrations to showcase our solutions effectively · Provide exceptional after-sales support to ensure customer satisfaction and retention · Act as a liaison between clients and internal teams, advocating for customer needs and providing valuable feedback Requirements … industry · Door-to-door sales experience · Local industry knowledge would be considered a plus · Proven track record of exceeding sales targets and delivering exceptional customer service · Strong proficiency in sales methodologies and CRM tools · Excellent communication and negotiation skills · Ability to work autonomously and manage time effectively · Tech-savvy more »

new business opportunities and establish relationships with potential clients through networking, cold calling, and other lead generation activities. Nurture existing client relationships to maximize customer satisfaction and retention. Collaborate with marketing and product development teams to develop effective sales strategies and promotional campaigns. Monitor market trends, competitor activities, and … customer feedback to identify opportunities for growth and innovation. Prepare and present sales forecasts, reports, and performance metrics to senior management. Ensure compliance with company policies, procedures, and ethical standards in all sales activities. Stay updated on industry developments and best practices to maintain a competitive edge in the … market. What we are looking for: Understand customer business objectives and map these to relevant technology solutions. Enthusiastic and self-motivated. Ability to handle multiple tasks and workflows simultaneously, even as requirements and priorities change. Proven experience as a Sales Manager or in a similar role, in the IT more »

Manager - HealthTech will be varied however the key duties and responsibilities are as follows: 1. To grow the HealthTech target markets by leading the customer journey, from both a digital and face to face perspective. Manage the end to end customer journey from identification to long term customer more »

We’re recruiting a Customer Retention Specialist to join our innovative and successful team, based in Worthing (West Sussex). We are Prosperon: an award-winning IT Operations Management company with ambitious plans for growth…. Salary range: £24,000 – £28,000 basic salary, dependent on experience. … Plus on target earnings (commission) £17k uncapped Full time role Hybrid working - 3 days in the office, 2 days working from home The Customer Retention Specialist manages contract maintenance renewal with existing customers and explores new business opportunities in collaboration with Account Managers in our Sales Team. … With a helpful and professional telephone manner, the Customer Retention Specialist is tasked with calling existing customers to secure the contract maintenance renewal of that customer. Target driven and customer focused, they will build and maintain relationships with customers through regular contact by email and phone. more »

re seeking talented individuals to join us on our ambitious journey. What We Need We're on the lookout for a dynamic and motivated Customer Service Agent with experience in outbound calling and upselling. As a key member of our Customer Service team, you will be responsible for … to our customers while also identifying opportunities to enhance their experience through upselling and cross-selling our products or services. Your Responsibilities Ensure high customer satisfaction by providing excellent customer service. Be responsible for proactively contacting customers to ensure continued use of our services. Conduct outbound calls to … experience with onboarding at Paynt, address any concerns and offer other additional products and services. Identify opportunities for upselling and cross-selling based on customer needs and preferences. Build and maintain strong relationships with customers by demonstrating empathy, active listening, problem solving skills and understanding when dealing with customers. more »

renowned private equity firms, TA Associates and Centerbridge Partners. Due to continued accelerated growth, we are looking for a detail-oriented, creative and strategic Customer Success Manager (with French) to join our team. Are you an energetic and ambitious individual with a few years work experience and are ready … you will have an opportunity to make immediate business impacts while accelerating your personal career journey, surrounded by a positive and motivating team. The Customer Success Manager is responsible for ensuring our customers' success and fostering long-lasting relationships. Your main objective will be to understand the unique needs … and goals of our customers and proactively provide guidance and solutions to meet and exceed their expectations. You will be the driving force behind customer happiness, retention, and expansion. What You Will Do: Customer Obsession: Put our customers at the heart of everything you do. Actively more »

to eliminate payment intermediaries such as Stripe, PayPal, card networks and their extortionate hidden fees 👿 We are currently looking for an energetic Head of Customer Success or Senior Customer Success offering an incredible opportunity to receive a competitive salary and meaningful equity shares in the hottest startup in … product team to provide client feedback and contribute to the continuous improvement of our platform. Retention and Growth: Implement strategies to drive customer retention and expansion, identifying upsell and cross-sell opportunities. Monitor client usage and engagement, intervening when necessary to ensure ongoing satisfaction. Feedback … drive product enhancements. Regularly update clients on new features, updates, and industry trends relevant to their business. Who you are Proven experience as a Customer Success Manager or similar role in a B2B environment ideally in payment You have an entrepreneurial spirit/experience with a strong growth mindset more »

Marketing Manager will... Design and implement targeted campaigns to engage the estate agent database. Collaborate with product and sales teams to identify customer pain points and develop effective content strategies. Analyse campaign performance to drive data-informed decisions and enhance future engagement strategies. Ensure retention efforts align with the brand voice and contribute positively to customer perception and loyalty. Manage communication channels to maintain consistent and engaging dialogue with the audience. Essential Skills: Proven experience in managing customer retention and engagement campaigns, ideally in B2B software or property markets. … skills to evaluate campaign effectiveness and adapt strategies accordingly. Excellent collaboration and communication skills for cross-functional teamwork. Creative problem-solving abilities to address customer challenges and improve retention. Deep understanding of customer journey mapping and targeted content creation. Benefits: Flexible working arrangements 25 days annual leave + more »

entering the digital landscape and offering full wireless systems. Our digital vision offers the following value propositions: Increased revenue for Hyfire partners through improved customer retention Increased profitability for Hyfire partners through improved resource management and allocation Ability to grow business from new opportunities by maximising resources … online technical support services and other digital solutions that can be integrated into existing and evolving ecosystems. Our work focuses on developing innovative, connected, customer centric and personalised products and solutions that nurture the evolution of the sectors where we play. Our Purpose Shaping a safer world through innovation. … Our Values Stay close to the customer: Listen carefully, delight and exceed customer expectations. Think digital: Continually grow and change. Challenge assumptions and grasp digital opportunities. Act transparently: Play to win, but not at the expense of the others. Be fair and honest in all that you do. more »

clients, enabling a truly universal end to end process for test, rollout, experiment, release, rollback capabilities. br br Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. br br The Subscription team supports high traffic API services that provide the more »

Identifying opportunities for improvement and inspiring colleagues to realise them Maintain accurate records including stakeholder details, meeting notes and tasks Contribute to our overall customer retention strategy by ensuring successful implementation of the service offer Identify and qualify opportunities to improve revenue, working in close collaboration with more »

DOE Temporary – 3 months Seeking Credit Controller to join a leading company based outside Cheltenham. This is a project for cash collection and managing customer retention. This would suit an experienced credit controller/accounts/finance professional with experience in cash allocation. Responsibilities: Building strong working relationships with more »

within the Incident Business Systems Team, supporting Senior Management, your role involves creating and enhancing new reporting and analysis using various systems to reduce customer detriment and business impact through swift and accurate analysis. Additionally, you'll assist the Incident Manager in building and overseeing the reporting and data … infrastructure for the Next Customer Service Online Operations across our contact centres. What you’ll be doing: Take ownership of report implementation from understanding and clarifying requirements through to development and implementation. Support project with expertise and knowledge of reporting systems advising of best practices and optimum set up … effectively with peers and others, sharing information to contribute to overall success. Results Focused - Engages with the team to achieve and exceed business objectives. Customer Service – Contribute to the delivery of great customer service to ensure the Next brand remains strong and customer recruitment and retention more »

and explain the benefit these have for a client Use SQL to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Focus on building client relationships and using this to develop their understanding of the Microsoft … Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation, CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer Desired Skills and Experience Data Analyst, Data Analytics, SAS, Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation … CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer more »

and operational challenges and provide expert recommendations through workshops and data analysis. Analyse research and data to identify trends and opportunities for revenue growth, customer acquisition, and retention. Prepare client-facing reports and deliver presentations to senior management, effectively communicating key findings and recommendations. Contribute to business development efforts … results Proven experience devising and implementing data growth strategies (acquisition, retention, subscription upsell etc.) Experience in designing and implementing email automations and customer journeys to drive increases in engagement or revenue generation Experience constructing and presenting easily-digestible reports on campaign activity, with recommendations on future enhancements more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are central more »

for the Amazon marketplace Experience in supplements (human or pet) is a plus Required Skills and Abilities: Data-Driven individual who has experience in customer acquisition and retention Amazon platform expert with a proven track record of driving growth over multiple years and working with internal amazon … customer teams and through Amazon Advertising. Strong analytical skills (metric-driven) with a proven ability to consume and understand data to get clear results and optimizations. Provides regular updates on metrics. Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent more »

candidate will be able to build strong relationships with key decision-makers and influencers within target accounts and collaborate with internal teams to ensure customer satisfaction and retention.‌ Key Responsibilities: Develop and execute effective sales strategies to meet or exceed monthly, quarterly, and annual revenue targets Conduct product demonstrations … and presentations to key stakeholders and decision-makers Build and maintain strong relationships with customers to ensure high levels of satisfaction and retention Collaborate … with internal teams to ensure timely delivery and implementation of products and services Maintain accurate and up-to-date records of sales activities and customer interactions in the company's CRM system Stay up-to-date with industry trends, competitor activities, and customer needs to continuously improve sales more »

Hackney (London Fields) Salary up to £38,000 depending on experience. The role We are looking for a CRM Executive to join our Retention marketing agency. You will be working with the CRM Manager and a team of copywriters and designers to deliver world-class email & SMS marketing … including strategy, campaign building, flow implementation and lead collection via popups. You will have experience using email marketing to increase brand engagement, loyalty and customer retention. You will implement best practices and strategies within email marketing, e-commerce, lifecycle, and funnel optimisation methodologies to drive performance for clients across … their team. Responsibilities Support lifecycle strategy and execution for clients on email and SMS, delivering results that drive engagement, repeat purchases, cross sell, retention, and lifetime value (LTV) Build and execute targeted email campaigns that drive engagement and retention across CRM channels Assist the CRM Manager more »

work over long hours. The experience we need: We're seeking an experienced Client Manager with a proven track record in client success, retention, and upselling. The ideal candidate will have: At least 3 years of experience as a client manager in a digital marketing agency, preferably in … tasks. More About the Company: Working as part of a client-focused model which revolves around three key stakeholders: Client Managers: Responsible for client retention and satisfaction. Project Managers: Ensuring effective project delivery and profitability. SEO Strategists: Driving results by setting and achieving KPIs with clients. Operating in more »

and expanding relationships with existing clients. You will leverage your understanding of Salesforce solutions to identify business opportunities and provide tailored solutions to meet customer needs. Responsibilities Develop and implement a strategic sales plan to achieve revenue targets and drive business growth. Engage with C-level executives and key … decision-makers to understand their business challenges and objectives. Conduct compelling product demonstrations and presentations tailored to customer needs. Develop and maintain strong relationships with existing clients to ensure customer satisfaction and retention. Lead the contract negotiation process, ensuring favorable terms and closing deals to meet or exceed more »