Cheltenham, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
IO Associates
methodologies, and best practices Experience seeing projects through the full SDLC and Project life cycle Excellent analytical skills Proven ability to solve problems creatively Customer Focused; delivers a high level of customer services to our external and internal customers A strong element of a client relationship management and more »
5pm) **Must be based in London or Surrey** You will act as the first point of contact for the business and will manage the customer experience remotely. You will be a key part of the customer journey and will need to ensure you maintain the highest levels of … customer service. Benefits: 25 days holiday (+ bank holidays and birthday off) as well as the opportunity to buy up to 10 extra days. Private healthcare and 24/7 virtual GP access. Employee Assistance Programme (EAP) Discounts at UK wide restaurants and cinemas. A typical day will involve … week, Office Hours £23,500 Monday - Friday Homebased Optional overtime Opportunities for progression and development What we need from you: At least 1 years customerservice experience Excellent I.T skills- particularly Microsoft Office as you will be working on various systems and must have good understanding Team player more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Locker
that can offer genuine progression? If so, this is the role for you! This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, CustomerService and Omnichannel, and requires a Senior BA to assist on the Asset Management more »
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Hays Technology
of our operation, armed with the skills and passion to tackle any challenge head-on. From managing incidents with finesse to providing top-notch customerservice, you'll be the driving force behind our success. With a current team of 5 2nd and 3rd line engineers, you will more »
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
ideally have the following key skills and experience - Training can be provided in some areas listed. 1st Line IT support experience on an IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software … and peripheral troubleshooting and support. Active Directory administration. Excellent CustomerService Microsoft Office 2016 troubleshooting and support. What you'll get in return The initial Contract will be for a 3 Month Period & the Day Rate is up to £140.00 - UMB Co (Inside IR35). What you need more »
so we can deliver digital services at scale. This is an exciting opportunity for a design leader with a passion for simple and accessible service design. Clarion Housing Group is a business for social purpose and our mission is to provide homes for those who need them most. Our … and create artifacts that help stakeholders visualise problems. * Create prototypes and mock-ups to rally teams around early-stage concepts. * Design intuitive multi-channel service experiences for customers and staff. * Champion simple and accessible service experiences that work for everyone. * Work collaboratively with Product and Engineering teams in … ll use 'just enough research' to get to the right answer, and you'll relish the intricacies and data flows involved in multi-channel customer services. If this sounds like you, then we want to hear from you! With hybrid working and flexible working arrangements this could be the more »
Maryport, Cumbria, North West, United Kingdom Hybrid / WFH Options
Home Group Limited
at Home Group. Youll provide excellent administrative support to our Repairs and Maintenance teams, keeping systems up to date, driving productivity and providing brilliant customer service. Typical day as our Administrator Ensuring our systems contain accurate, real-time information including maintenance works required on our customers homes Responding to … customer, colleague, and supplier enquiries through our email inboxes, as well as answering telephone queries Using our works order management and other systems to ensure all materials, equipment and subcontractor orders are updated Ensuring our trade operatives know each day what they need to do, where they need to more »
Employment Type: Temporary, Permanent, Work From Home
serving as the point of contact for complex IT discussions. If you thrive in a fast-paced environment and enjoy implementing IT solutions in customer environments, then this is the perfect opportunity for you! As a Technical Consultant, your responsibilities will include: Understanding customer IT requirements and providing … adequate solutions Developing interfaces with client solutions and customer's third-party systems Installing, configuring, and upgrading systems, including servers and cabinets Managing partner relationships for technical and interface development Collaborating with internal team members to resolve escalations Participating in interface strategy discussions with international peers, product management, and … engineering Standardising and productizing customer responses based on previous answers Prioritising interoperability requirements and contributing to messaging and value proposition adjustments Developing an understanding of IT drivers, including customer and regulatory needs To excel in this role, you will need: Expertise in IT technologies such as network cybersecurity more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
supporting IT in an educational environment is preferred for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customerservice for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »
Sudbury, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
supporting IT in an educational environment is preferred for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customerservice for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »
Cheshire, North West, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
installation, configuration, administration and break fix repairs. We support multiple business across the UK with their IT services, with our Engineers working at our customer sites to provide hands on support. What youll do The role will be based onsite across a number of our customers offices across the … Configuration, support and troubleshooting services in the Wintel environment Providing basic desktop support, offering simple fixes and fixing known errors Provide effective and efficient customerservice to the customer Communicate with the customer keeping them informed progress to avoid escalations Becoming hardware and software skilled and … in a corporate environment Desire to further your career in desktop support in a corporate setting Must be eligible for SC and DV clearance Customer focused, happy to provide great service to users in a professional environment Adaptable and welcoming of change and communicating change to customers Great more »
and repairing equipment in another industry and are looking to take the next step in your career and use your experience in a field service role supporting customers? We are looking for a Field Service Engineer for our BioAnalytics department at Sartorius LPS Service Department. In this … role, you will be responsible for installation, qualification, preventative maintenance and repair of Bioanalytics systems such as Incucyte, Octet, iQue and CellCelector on customer sites mainly in the Oxfordshire area whilst delivering excellent customer service. On occasions you will be required to travel to other sites in the … near Oxford, Reading, Slough or Swindon area. Grow with us Your Responsibilities On a daily basis you will be responsible for providing services and customer support during field visits You will manage installation, qualification (IQ,OQ,PQ), preventative maintenance, fault finding and repairs for Bioanalytics systems Troubleshoot instrumentation and more »
Didsbury, Greater Manchester, United Kingdom Hybrid / WFH Options
Principal IT
Service Desk Engineer (Hybrid) - £25,000 - £28,500 - Didsbury Principal IT are working with a well-known award winning travel expert based in Didsbury that are looking for a group IT engineer to join their team. In this role you will play a vital part in supporting the head … office, retail outlets and remote specialist locations across the UK. They are looking for someone who can confidently service staff face to face, share their passion about continuous professional development and has an innovative approach to incorporating new technologies into their operations. You will be responsible for supervising the … network and server infrastructure. You will also be responsible for aligning the IT infrastructure with current and future business requirements. Reporting directly to the service desk manager, the role is hybrid with 3 days in the office based at the carrier office, although visits to their retail stores and more »
Abingdon, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
MP Recruitment
Main Purpose of Role: To be main point of contact to UK customers providing customerservice, technical advice, and sales requirements to each customers individual needs. To provide technical and commercial back-up to support external sales team Key Duties/Main Responsibilities: To help develop and grow … customers through offering technically sound and cost-effective drive solutions matching their needs. Dealing with telephone enquiries from customers. Based on information supplied by customer, select appropriate product. Prepare quotations and reports for customers as required. Use Business systems and procedures to maintain customer interaction history using CRM … business systems and procedures Benefits Bonus up to £3k per annum Holiday: starting on 22 days, rising by 1 day per completed year of service to a max of 25 days plus BH Hours : 8.30am 5pm Monday Thursday and Friday 8.30am 4pm (39 hour working week) 1 day per more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Great Places
Salary: £32,100 Job Type: Full Time Location: South Manchester Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. £32,100 South Manchester 39 hour week, working hours 8am-4:30pm Monday Thursday … of responsive maintenance jobs. You will leave customers homes in a condition that is safe, clean and in good working; this together with excellent customerservice is the core of the Great Places repairs service we need you to deliver. You will deliver high productivity to get … diagnosis, multi trade working and effective relationships with the supply chain You will be working remotely and completing jobs on a mobile device Respecting customer homes, leaving them clean and safe Treating your customers with respect and empathy What youll need: Certified in City & Guilds NVQ level 3 in more »
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
FDO Consulting Limited
working in support focused role dealing with escalated queries. * Knowledge of the energy sector, ideally with an understanding of electric and gas flows. * Strong customerservice and stakeholder management experience. This is an excellent role with an expanding software house. The role is home based with one day … a month in the office. The Service Desk covers the hours 8am-6pm Monday - Friday and the rota is 8-4, 9-5 or 10-6. If you have the key skills and experience required please send your CV for a full brief. Interviews soon. more »
Buckinghamshire, United Kingdom Hybrid / WFH Options
Planet Recruitment
and remote MIS support, facilitate communication between your schools and Services, keep up to date with what services they can offer and manage your customer accounts. Our ideal candidate is motivated and a self-directed individual, with excellent interpersonal skills and breadth of knowledge in MIS packages; mainly SIMS … You will report to the MIS Team Lead. Skills/Abilities Essential A professional, cheerful and clear telephone manner with a focus on excellent customerservice skills Excellent knowledge of all areas of one or more of the MIS modules, including Attendance/Lesson Monitor, Reporting, Assessments, Statutory more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
working in support focused role dealing with escalated queries. * Knowledge of the energy sector, ideally with an understanding of electric and gas flows. * Strong customerservice and stakeholder management experience. This is an excellent role with an expanding software house. The role is home based with one day … a month in the office. The Service Desk covers the hours 8am-6pm Monday - Friday and the rota is 8-4, 9-5 or 10-6. If you have the key skills and experience required please send your CV for a full brief. Interviews soon. more »
Saffron Walden, Essex, Little Chesterford, United Kingdom Hybrid / WFH Options
Polytec Personnel Ltd
Troubleshooting basic areas of the company platform * Work with customers on live chat, e-mail, telephone and ticketing services ensuring the best level of service possible * Incoming enquiries ensuring they are communicated to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers … An IT based qualification * A strong knowledge of PC hardware, Windows platform and application support * Excellent communication skills (both written and verbal) with good customerservice experience * Ability to take ownership of issues * Ability to formulate and express your own ideas to improve the level of customermore »
Bristol, Somerset, United Kingdom Hybrid / WFH Options
Jiyu Consulting
best practice. Excellent problem-solving and communication skills. Ability to work independently and as part of a team in a fast-paced environment. Strong customerservice orientation. Relevant certifications (eg, CompTIA A+, Microsoft Certified IT Professional) are a plus. Benefits: Competitive salary based on experience. Working from home more »
Supporting Microsoft Office and Outlook 365 Using Powershell for Microsoft365 administration Device management of both Windows and iOS using Intune. Dynamics 365 Sales/CustomerService/Marketing The candidate must be prepared to travel within Europe Work independently whilst being part of a global team. Salary/ more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw, BD6 2SZ/Hybrid Working, average 1 office day per week … a?Telemetry Engineer?to join the operational technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … specifications. To provide a support function to technical leads in validation of?solutions and services?designed to meet the business requirements in terms of customer experience, performance, security, scalability, reliability, disaster recovery and within financial constraints. Demonstrate awareness of?strategic plans (up to a?5 year?view) Perform an more »