26 to 50 of 784 Customer Service Jobs in the UK with Remote Work Options

CUSTOMER SERVICE ADVISOR Carbon60 are looking to recruit a Customer Service Advisor to work for a large utilities company based in Perth on a temporary ongoing basis. ROLE: Customer Service Advisor SALARY: £14 p/h, circa £27,000 per annum JOB TYPE: Ongoing … outstanding account balances. Sending information requests to customers and managing responses. Make outbound calls to gather the relevant information and updating the systems and customer accounts. Identify and resolve customer issues, escalating complex cases to appropriate departments when necessary. THE SUCCESSFUL CANDIDATE: Excellent IT Skills Very confident with more »

CUSTOMER SERVICE ADVISOR Carbon60 are looking to recruit a Customer Service Advisor to work for a large utilities company based in Reading on a temporary ongoing basis. ROLE: Customer Service Advisor SALARY: £14 p/h, circa £27,000 per annum JOB TYPE: Ongoing … outstanding account balances. Sending information requests to customers and managing responses. Make outbound calls to gather the relevant information and updating the systems and customer accounts. Identify and resolve customer issues, escalating complex cases to appropriate departments when necessary. THE SUCCESSFUL CANDIDATE: Excellent IT Skills Very confident with more »

CUSTOMER SERVICE ADVISOR Carbon60 are looking to recruit a Customer Service Advisor to work for a large utilities company based in Cardiff on a temporary ongoing basis. ROLE: Customer Service Advisor SALARY: £14 p/h, circa £27,000 per annum JOB TYPE: Ongoing … outstanding account balances. Sending information requests to customers and managing responses. Make outbound calls to gather the relevant information and updating the systems and customer accounts. Identify and resolve customer issues, escalating complex cases to appropriate departments when necessary. THE SUCCESSFUL CANDIDATE: Excellent IT Skills Very confident with more »

estate agencies and offers fantastic training and career development opportunities into software engineering, IT support, project management and testing. We’re looking for outstanding Customer Service people (no prior tech experience required) with brilliant communications skills (verbal & written) and a desire to learn, cross train and build a … career in technology. You’ll require the following skills and experience: 1+ years’ experience in a Customer Service role (e.g. call centre, retail, helpdesk, customer success) Outstanding written and verbal communications skills Experience resolving customer queries by phone, email and chat Strong problem solving and critical more »

German Customer Service Representative - Remote Location: Fully Remote (anywhere in the UK) Permanent £22,808 per annum with progression to £23.5k ( + monthly Bonus Opportunities) Client Profile: Origin Multilingual is proud to announce, we are searching for a German Speaking Customer Service Advisor to join an … Monday to Friday fully remote. Key Purpose The representative will be dealing with inbound and outbound calls daily basis to ensure a top quality service for existing and new clientele. You will be in charge of adding value to each customer who calls as well as having expert … making calls from existing and new clients Proactively dealing with all queries relating to the business Taking payments Liaising with Collections Management, Sales/Service Management, Billing, Finance, Dispute and Legal teams Managing email queries A professional approach with the ability to build rapport with each customer Demonstration more »

Job Title: Planning Coordinator Job Type: Contract Location: Solihull (Hybrid) Salary: Up to £200 per day, Inside IR35 Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/Workforce Management systems Fantastic opportunity to join a data/insights company who work with some of … on the lookout for a Planning Coordinator who is able to support their operations team by tracking and planning of installation as well as service schedules. What the role will entail; Involvement with the procurement and fulfilment of equipment. Coordination for the end-to-end delivery of service … the billing process. The successful candidate will have; Experience working with Workforce Management & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear decisions. Interpersonal and communication skills as well as having good more »

Location Bristol, Newcastle-upon-Tyne, Nottingham, Swansea About The Job Job summary As the Service Desk Lead, youll oversee day-to-day operations, ensuring users and business teams receive exceptional support. Your responsibilities include managing Quality and Reporting processes, implementing support for new projects/services within the ITSM … Toolset, and collaborating with relevant resolver groups and assignment teams. Reporting to the Service Desk Manager, youll also have line management responsibility for Service Desk Analysts. Theres never been a better time to join the DVSA. Our Digital-first vision is supported by a clear strategy which allows … the award-winning services we work on and whats on offer for you, helping drive your career forward. Job Description The purpose of the Service Desk Lead is responsible for overseeing the day-to-day activities of the Service Desk operations to ensure users and business teams received more »

Location Bristol, Newcastle-upon-Tyne, Nottingham, Swansea About The Job Job summary As the Service Desk Lead, youll oversee day-to-day operations, ensuring users and business teams receive exceptional support. Your responsibilities include managing Quality and Reporting processes, implementing support for new projects/services within the ITSM … Toolset, and collaborating with relevant resolver groups and assignment teams. Reporting to the Service Desk Manager, youll also have line management responsibility for Service Desk Analysts. Theres never been a better time to join the DVSA. Our Digital-first vision is supported by a clear strategy which allows … the award-winning services we work on and whats on offer for you, helping drive your career forward. Job Description The purpose of the Service Desk Lead is responsible for overseeing the day-to-day activities of the Service Desk operations to ensure users and business teams received more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will … become an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »

We are proud to be supporting this well know company based in Swindon, in finding a French Speaking Customer Service Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full … 6pm alternating. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre, where you will be answering calls and responding to queries from French Speaking customers, supporting them with queries on their mobile phones … WORKING FROM THE OFFICES IN SWINDON AND UNABLE TO ACCOMODATE HYBRID OR REMOTE WORKING. Requirements We are looking for Fluent French speaking individuals with customer service experience to help enhance our client's customer offering. For this role you need to be fluent in both French and more »

Join Our Team as a Customer Service & Logistics Team Leader! Are you ready to take the lead in shaping the future of consumer goods logistics? Spectrum Brands UK, home to iconic brands like Russell Hobbs and Remington, is seeking a dynamic individual to join our team as a … Customer Service & Logistics Team Leader in our Appliances division. At Spectrum Brands UK, we're not just about products; we're about innovation, excellence, and creating meaningful connections with our customers. As a leader in the industry, we serve a diverse clientele and pride ourselves on delivering top … quality products to households across the UK. The Role As the Customer Service & Logistics Team Leader, you'll play a pivotal role in ensuring seamless operations and exceeding customer expectations. Lead a team of 4 dedicated professionals, drive a culture of trust and collaboration, and unleash your more »

One of the largest medical technology companies in the world has an exciting vacancy for a Swedish speaker to join their customer support team in Watford Business Park. The successful applicant will be responding to enquiries from customers concerning medical devices and services in a helpful, professional and emphatic … the office and the rest from home). Working hours are Monday to Friday/7 - 15:30h. Your responsibilities will include: Delivering exceptional customer service and product support via telephone and email across the Swedish-speaking market Demonstrating empathy, patience and resilience while safely assisting customers Ensuring … to date and providing guidance and advice on the products and servicesAbout you: In order to succeed in this role, you should have a customer-focused approach and be fluent in Swedish and English, both written and spoken. This is an exciting role for a passionate, dedicated and motivated more »

Swarm Training is working with OneFile with their search for a Level 2 Customer Service Apprentice. This is an excellent chance to kickstart your career within a highly successful team and work within a fast-paced and exciting industry. Role During this apprenticeship, you will provide a vital … service to customers, by accurately inputting qualification data from various sources, into OneFile’s internal database. This allows customers to track the progress of their learners and use the main features of the products. You will provide advice to customers on the layout of a qualification, to help track … Training will be with us – Swarm Training, a national provider of apprenticeships throughout the UK. The successful candidate will work towards the Level 2 Customer Service qualification, this apprenticeship will take 12 months to complete with assessments. Functional Skills in maths and English, if required. Training schedule has more »

culture, processes, business models & technologies of the internet era to respond to people's raised expectations" [Tom Loosemore's definition of Digital]. The Service Desk Manager is responsible for the operation and delivery of the digital support services function. The post holder will contribute to Service Delivery … processes based on the IT Infrastructure Library (ITIL) framework. The post holder will be responsible for the leadership and effective management of the ICT Service Desk teams, contributing to provision of 24x7x365 ICT support for the Group. Please be aware the vacancy may be closed early if receive lots … of applications. Main duties of the job The role also provides critical support to the delivery of major service initiatives, required by the Group. This will include: A senior member of the ICT team leading a team of skilled Technology support and delivery staff who are responsible to their more »

surrounding areas Salary: £15.00/hr Hours: Full-time, 40 hours per week (Monday - Friday) Duration: 1 -2 months Are you an enthusiastic and customer-oriented individual looking for a short-term Field Sales Support position? Our client, a reputable organisation in the Cambridge area, is seeking a motivated … various locations in a day to check if retailers are utilising card terminals and offer assistance for those interested in implementing them. Your excellent customer service skills and ability to approach managers will be essential in building and maintaining strong relationships. Responsibilities: Travel to various retail locations to … check if they are using card terminals and offer assistance in implementing them if needed Approach store managers and engage in effective customer service to understand their needs and promote the benefits of card terminals Log all visit details accurately to maintain a comprehensive record of interactions Utilise more »

Are you looking for a new role where you can combine your IT technical skills with your high level of customer care? We have an exciting opportunity for a Service Desk Analyst to join an established higher education IT support specialist that provides 24/7/… seamless customer focused service; across voice, chat and email. This role offers the perfect work/life balance with a hybrid working model. On campus training required (Newcastle city centre) then every Tuesday and Wednesday on campus, with the remaining shifts working from home (equipment is provided). … evenings and weekends. Weekends may be dayshift or evening shifts. Pay rate: £12.26 + holiday pay. Key Skills/Experience: * Excellent telephone manner and customer service skills * Clear communication skills * Knowledgeable in IT (ideally with background in helpdesk/support) * Previous customer service roles (inbound/ more »

Service Desk Administrator Programme Name: LCST Location: Bristol, UK Were ready for you to unleash your potential! Role Overview: We are in search of a Service Desk Administrator to join the team in Bristol. IT departments face a number of problems each day . As a result, management … employees who have the requisite skills to address specific issues also moves the process along. Main Duties and Responsibilities: Receive and handles requests for service, following agreed procedures Promptly allocate calls as appropriate Log incidents and service requests and maintains relevant records Identify and classify incident types and … service interruptions Record incidents cataloguing them by symptom and resolution Act under guidance to record and track reliability data for your services Assist in Problem solving tickets Maintain and assist current Change process and requests This role will involve you displaying strong customer service skills as you more »

develop is huge. The role......they are in need of a Senior D365 CE Consultant that has a deep understanding of at least 3 modules (Customer Service, Omni Channel, Customer Insights Journeys, Customer Insights Data, Field Service or Project Operations) What skills you need...... Extensive hands … on experience in configuring and deploying Dynamics 365 (D365) across at least three areas such as Sales, Customer Service, Omni Channel, Customer Insights Journeys, Customer Insights Data, Field Service, or Project Operations (PSA). Demonstrated ability to deliver D365 solutions that meet specified requirements, adhere more »

Position: Inbound Customer Service Advisor Location: Hillview House, Newtownabbey, BT36 7LQ (ONSITE, THIS IS NOT A REMOTE ROLE) Salary: £15 per hour Hours: Full Time, 37.5 hours per week, Monday to Friday Shifts: Must be available between 8am-5pm Type: Temporary until Approx October 2024. We are currently … recruiting for Inbound Customer Service Advisors to work on an IT Service Desk in the Newtownabbey area. As a key representative of Capita, you will have the ability to always remain professional, remaining focused on the task in hand and working to a high standard. We are … tasks. You'll be part of a large team, all working together as one in an exciting, fast paced atmosphere. You will be providing customer support via a service desk providing ticket logging services, technical support and ticket resolution to a range of external customers within the education more »

for Application Experience Advisors' to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and … live chat. Ultimately, you will ensure where possible that you deliver an excellent end to end service to your customers; the Motability Scheme users. This is a varied role where you will have the chance to work together with other areas of your team and also the wider business. … one of our Application Experience Advisors to gain further insight into the role. Qualifications To be successful in the role, you should possess a customer-focused attitude where you naturally put the customer experience at the centre of your thought processes. You look to meet their needs and more »

Role: Customer Service Representative. Language: Dutch, German, Norwegian & Swedish-Any one out of 4 with at least C1 proficiency. Office location: Cardiff, United Kingdom. Work Mode: Remote within UK and 100% Onsite, both available -Onsite preferred. Employment type: 6+ months initially (with a view to possible extension) Pay … English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in the client systems Previous experience in an outsourced customer service environment is of advantage. Work Experience/Responsibilities: Handle phone calls with customer queries and provide resolution to end users Record … per client specifications to the immediate lead as applicable Work independently and within a team. Communicate well with internal and external contacts. Provide exemplary customer satisfaction. Meet quality standards on all handled contacts. Complete hours of staffed time on all rostered days Handle contacts while maintaining the targets defined more »

a focus on digital applications and working as part of the IT Team at Spencer Private Hospitals. The IT Team provides a high-quality service, which is the first point of contact for all staff within the organisation and working alongside our collaborative Service Desk provision with our … expected to be flexible, alter activities and priorities as the need arises and handle all client requests for assistance in a responsive, professional and customer-oriented manner. The successful candidate will be guided through the Apprenticeship course throughout the length of the 13 month fixed term contract, on a … is a team player and willing to roll their sleeves up to ensure the integrity of our systems and to provide a first-class service to end users and colleagues, including that of the NHS. About us About Spencer Private Hospitals Spencer Private Hospitals recognise and value all of more »

have a passion for digital technology and IT – You’re looking for a role that offers variety along with the opportunity to combine your customer service, problem-solving and technical skills. You’re looking to join a company where your efforts are valued and where you can visibly … Holidays Hybrid Working Eye care vouchers Social events throughout the year Company Sick Pay Scheme Workplace Mental Health Initiative This role would suit a Customer Service Advisor, Customer Service Executive or Desktop Support Agent with experience or an interest in anything tech-related such as IT more »

We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst delivering excellent customer … . This role will involve occasional travel to other Tunstall sites (across the UK) What will you be doing in this role? As a Service Desk Analyst at Tunstall, you will provide IT technical support to the Tunstall global business, performing Level 1 IT end-user support duties for … services defined in Tunstall IT Service Catalogue. What we offer: Ability to help shape and influence the success of Tunstall Group Competitive salary Hybrid working 25 days holiday + bank holidays Contributory pension Perks and benefits that include things like: free eye tests, retail discounts, subsidised canteen, free parking more »