proactive Centralised Services IT Engineer to join their dynamic team. This role is pivotal in managing critical IT infrastructure components, including Datto RMM and ESET, while also serving as a key escalation point for the service desk team. The ideal candidate will possess meticulous attention to detail, robust problem-solving … guidance and support to Service Desk engineers as an escalation point when needed. Administer Datto RMM platform to ensure optimal functionality and performance. Manage ESET portal for endpoint security management, including configuration, monitoring, and troubleshooting of security policies. Monitor server infrastructure using appropriate tools and techniques to ensure uptime, performance … in managing IT Systems. Knowledge of Networks and Firewalls. Ability to troubleshoot complex application issues. Experience with managing suites of products like Datto and ESET or similar. Excellent communication skills, capable of communicating technical concepts to various stakeholders. Strong documentation skills. Ability to manage time effectively and work remotely. more »
and Office 365). Max OSX (El Capitan onwards). Backup software (Backup Exec). Anti-Virus – (training can be given on this via ESET). Encryption - (training can be given on this via ESET). Sage installation (training can be given). Services Broadband (ADSL, FTTC). Voice-over … at standard mileage rates. As well as on-the-job learning, training will be given in the products sold and deployed to customers (e.G. ESET security products, Draytek network products). Other training (e.G. Microsoft can be agreed after probation period Hours are Mon – Fri, 9:00 am more »
only) Active Directory DNS DHCP MS SQL MS Business Central ERP Windows 10/11 OSX desktop OS Microsoft Office 365 Adobe Creative Cloud ESET Security/Anti virus If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. more »
Northampton, Great Houghton, Northamptonshire, United Kingdom
Ashby Computers
setup and configurations Firewall and internet connectivity setups and firewall rule administration Server operating system installation and Active Directory setup Ubiquiti installation and administration ESET antivirus software knowledge Office 365 migration techniques Benefits: Competitive bonus Paid exam completion bonus 28 days holiday including 8 bank holidays Pension scheme Internal examination more »
