1 to 17 of 17 Head of Delivery Jobs in the UK

Orchestrate Service Excellence as Head of Service Delivery Management (Oracle Expertise) - UK & Europe Do you have a passion for delivering exceptional service and building high-performing teams? Are you an Oracle maestro with a proven track record in Managed Services? If so, this could be the perfect … opportunity to lead the charge! A leading digital engineering and cloud transformation company is seeking an experienced and motivated Head of Service Delivery Management. In this pivotal role, you'll oversee the entire Managed Services lifecycle for their Oracle projects across the UKI & Europe region, ensuring clients … consistently receive top-notch experiences. Lead the Way in Service Delivery Management : Oversee service delivery from transition to ongoing support, driving continuous improvement. Set the vision for regional delivery, optimize processes, and cultivate a collaborative, high-performing team. Develop and implement service delivery strategies aligned with more »

Head of IT Service Delivery - London/Hybrid - Permanent The role leads and mentors the regional Service Desk Managers and the IT Training Manager, working closely with the Head of IT Systems and Regional Heads of IT in order to ensure that services delivered … meet user needs. Part of the Global IT Leadership Team, and to work in close partnership with peers and other stakeholders to deliver an optimal IT service to the firm within available budgets and resource capacity Ensure that IT Service Desk support and Training are delivered to the highest … possible standard across all region To ensure that the global Service Delivery team and the constituent team members continue to improve in order to meet evolving support requirements To own the ITSM processes, monitor their effectiveness, and proactively identify opportunities for improving both IT and business performance, as part more »

Role : Head of Service Delivery & Regional IT Location : West London – hybrid Salary : £110,000 – 125,000 + car allowance + bonus + benefits We have a great opportunity with one of our FTSE100 clients looking for a Head of Service Delivery & Regional IT … to join them during an exciting period of transformation. You’ll provide strategic leadership, owning and defining the end-to-end services defined within the service portfolio. The role: Ensure the immaculate Service Delivery of Critical Business Services and Products Manage the technical performance and quality of enterprise systems Drive engagement with the business Identify trends and issues impacting service delivery, working alongside the wider management teams to remediate issues Meet and exceed SLAs and OLAs, through internal and external services supply chain Own and direct investments, alongside the CDIO and CTO, to support the more »

Job Title : Head of Service Delivery Location: Remote working with occasional visits to the offices in London and Sofia Reward: Competitive, + commission, + share options Date posted: June 2024 Job type: Full Time, Permanent Line Manager: Managing Director Control Now Summary Control Now (CN) is a … reporting regimes such as MIFIR, EMIR, ASIC, MAS and many others. Control Now is disrupting the current market for Transaction Reporting with its suite of fully automated software delivered as a SAAS solution, addressing each part of the reporting lifecycle; Transform, Submit, Check, and Maintain. Founded in … Control Now offers a mature suite of assurance services (TR Accuracy and TR Completeness) to ensure reporting firms are submitting compliant reports and have recently brought to market its TR Direct reporting suite (TR Transformation and TR Connect) to support firms with BAU reporting. This is a fantastic opportunity more »

My client, a PE-backed Tech Tand rading Platform is looking to make multiple hires across their Strategy and Transformation teams. One of the pivotal hires will be the Head of Change Delivery. In this role, one can expect the following remit: -Develop and maintain the Project … Portfolio: Identify, prioritise, and align projects with business objectives to create a comprehensive project portfolio that adapts to business needs and market conditions, supporting delivery of the organisation's strategy. -Project Planning and Execution: Lead the planning, execution, and monitoring of projects to ensure they are completed … on time, within budget, and meet quality standards. -Resource Management: Allocate resources effectively to support project delivery and monitor resource utilisation and make adjustments where required to keep work on track. -Stakeholder Engagement: Collaborate with key stakeholders, including senior management, project teams, and external partners, to ensure project alignment more »

Head of Digital Client Service Delivery/Senior Product Manager/Senior Project Manager Location: Remote, United Kingdom Contract Type: Permanent Schedule: Full Time, 37.5 Hours per Week Are you ready to drive digital transformation at a leading UK accountancy firm? We're seeking a dynamic Head of Digital Client Service Delivery to revolutionize the clients' experience. Your Role: Integrate third-party software with the client platform. Create a best-in-class digital journey for the clients. Advocate for digital change and manage strategic partnerships. Develop and deliver the UK digital strategy in alignment … digital products and services. Position the firm as a leader in digital client services. Key Responsibilities: Optimize third-party digital supplier relationships. Increase usage of the client platform. Engage the business to use digital products and gather client feedback. Skills & Experience: Proven experience in launching digital services and products. more »

Hays are looking for a Head of Service Delivery where you will be responsible for the delivery of all Managed Services agreements with customers. The role requires an approach to maximising the value to our customers whilst delivering as cost effectively as possible. To deliver … this with high levels of customer satisfaction in a cost-effective manner requires a drive for excellent customer service, strong leadership skills, commercial awareness, and experience in aligning with the whole business' objectives. Hybrid - 3 days a week on site non negotiatable Permanent Manage service performance against SLAs and … practices and drive ongoing service maturity. Manage customer agreements to optimise profitability. Work with the Finance Director to create processes for analysing the costs of service delivery on a per-customer basis. Create processes to identify sales opportunities and refer them to the wider business. Report costs of more »

Your new company A unique job opportunity has arisen for a Head of Programme Delivery/Head of Programme Management to join a rapidly expanding organisation that is responsible for driving transformation throughout the health and social care sectors in Wales. The organisation drives innovation … supporting businesses to understand issues and identify how innovation can help deliver better care, health, and wellbeing solutions. Your new role Working as part of the senior leadership team, the Head of Programme Delivery will be responsible for leading the programme delivery teams, driving transformative … change, accelerating the adoption of innovative solutions, and contributing to better health and wellbeing in Wales. The Head of Programme Delivery will be responsible for leading high performing project management teams, planning the successful delivery of programme and business objectives, whilst building and delivering more »

Job title : Head of Engineering Delivery Length: 12 Month Secondment Opportunity Do you have strong stakeholder management paired with good emotional intelligence? Can you build trust within a team and support them through finding difficult solutions? Are you someone who follows through with commitments and has great … Missile Electronics), who deliver future products and services to the land, sea and air domains. You will be leading a hardworking and passionate team of people who are responsible for delivering on our engineering commitments. In this role you will: Deploy the adequate Practices and Tools tailored (for EDM … and WPM) to reach the required maturity according to Project/Product delivery challenges Work with the discipline delivery team to make them efficient by identifying gaps and associated actions to support delivery continuous improvement Capitalise and share knowledge and assets dedicated to delivery discipline Manage more »

Head of Schedule Development and Delivery Abingdon Rd, Culham, UK Full-time Salary: £63,575 + excellent benefits including outstanding pension Division: UKIFS - Programme Management Site Location: UKAEA Culham, Oxfordshire Confirmed Grade: Level 6* Department: UKIFS - Programme Management Company Description The UK Government has established UK Industrial … Fusion Solutions (UKIFS) Ltd., a subsidiary of the UK Atomic Energy Authority (UKAEA), to lead the charge in delivering fusion energy through the design and delivery of the Spherical Tokamak for Energy Production (STEP) prototype fusion plant. UKIFS is establishing itself, setting up the company, attracting talent … century. The UK, led by UKIFS, aims for a prototype fusion plant, targeting first operations around 2040. UK Industrial Fusion Solutions Ltd. will lead delivery, collaborating with industrial partners and building a fusion supply chain with an estimated global sector value of £7tn per year. Join UKIFS and more »

Head of Delivery Consumer Goods/Transformation/EMEA Up to £100,000 +10% bonus Buckinghamshire- Hybrid I am looking a proactive and dynamic Head of Delivery to join a fast-growing business supporting franchises across the EMEA region. Here, you’ll play a … capability. This is a globally impacting role and a brilliant opportunity for someone who wants to make a genuine difference in the business’ ways of working. Key responsibilities will as Head of Delivery will include: Being comfortable working in unstructured/immature environments and navigating ambiguity. more »

As a Head of Service Delivery you will: Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals. … Training and support for new starters and existing team members Build and maintain effective relationships with all department head ofs, external partners, and vendors to ensure effective Identify knowledge gaps and oversee delivery of training. Support the business in the ongoing development of business strategy in … line with current and emerging needs. Build a robust portfolio of service Delivery Ensure the team gather customer satisfaction data and report on trends. Drive change within the operational and technical teams to ensure they're delivering to customer contract. Ensure operational services deliver to agreed SLA’s more »

This exciting new role of Head of Customer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), including development of a modern … and professional service delivery approach, customer account management and supporting infrastructure, service performance delivery/improvement and customer satisfaction tracking, issue resolution and underlying changes to the culture and behaviours across the function. You will be responsible for the specific planning and execution of the Finance Transformation … Programme (FTP) workstream aimed at building Finance’s customer service delivery strategy, capabilities assessment, training needs and driving the culture change for putting the ‘customer at the heart of the Finance Division’. This functionality will then become an embedded, live component of the Finance Division’s more »

Head of Service Delivery & Regional IT - Hybrid, London based A Head of Service Delivery & Regional IT opportunity working for a FTSE 100 business who has begun one of the biggest technology transformation programmes in Europe. Working for this global organisation, you will play … a pivotal part in the digital transformation of the technology solutions and technology led services the business provides to their customers. Purpose of the role Own and direct the end to end services defined within the service portfolio, specifically, provide the strategic leadership of end to end … services working with the Critical Service Management team in the Service Integrator Act as the conscience of the CDIOs, providing business intelligence and insights into the IT Operations service outcomes from the Opcos (incl. Customer Satisfaction) End-to end operational delivery of Business Services and Products in more »

Head of Delivery Consumer Goods/Transformation/EMEA Up to £100,000 +10% bonus Buckinghamshire- Hybrid I am looking a proactive and dynamic Head of Delivery to join a fast-growing business supporting franchises across the EMEA region. Here, you'll play a … capability. This is a globally impacting role and a brilliant opportunity for someone who wants to make a genuine difference in the business' ways of working. Key responsibilities will as Head of Delivery will include: Being comfortable working in unstructured/immature environments and navigating ambiguity. more »

Head of Research and Development - £90,000-£100,000 London (Hybrid working - 2-3 days in London office) A leading provider of digital transformation and managed services solutions, empowering businesses to thrive in the ever-evolving digital landscape, seek a Head of R&D to … lead the product delivery. Role Overview: We are seeking a visionary and experienced Head of Research and Development (R&D) to lead a dynamic team in a pivotal role which invloves being responsible for analysing key technical trends across various technology domains, guiding the business in prioritising development … s vision and goals. Provide visionary leadership to the R&D team, setting clear objectives and guiding them towards successful outcomes. Support the production of business cases to justify investments in specific technology and product domains, ensuring a focus on business benefits and return on investment. Oversee and manage more »

Head of Delivery Twickenham Salary: £(phone number removed) Per annum Benefits: Pension, Holiday, Cycle to Work Scheme, Electric Vehicle Scheme. We have a rare opportunity for A Head of Delivery with our client, a forward-thinking Technology business in Twickenham. They are now looking … for a Head of Delivery to join the fold and help them move towards an even greater client experience and continue their excellent customer experience. As Head of Delivery your role responsibilities will include: Lead a team to ensure successful implementation of SharePoint … projects are delivered on time and within budget. Provide regular updates to senior management on project status and key milestones. Required Qualifications: Previous experience of leading and mentoring team. Proven experience in leading project implementations, specifically in SharePoint or Opentext delivery. Demonstrated leadership skills in successfully delivering technical projects. more »