Barnstaple, Devon, South West, United Kingdom Hybrid / WFH Options
Systems Engineering and Assessment Limited
About The Role IT HelpdeskTeamLead Barnstaple or Beckington (with a mix of office and home-based working) Salary up to £40k Depending on experience We are SEA. Engineered to protect. We protect what matters - our nations, our waters, our land, our cities, our people, our … environment, our world. Join us. You will be managing the team responsible for operating the IT Helpdesk and deliver an excellent service to IT customers. You will be responsible for the direct supervision of the IT Support team including 1:1s, delegation of workload management, skills … responsibility as may be required from time to time. To ensure that the IT Helpdesk is run effectively and to ensure that the team provide effective cover. The skills you need Experience of managing staff. Ability to communicate effectively both verbally and in writing. Excellent Customer Service skills more »
Barnstaple, South West, United Kingdom Hybrid / WFH Options
Systems Engineering and Assessment Limited
About The Role IT HelpdeskTeamLead Barnstaple or Beckington (with a mix of office and home-based working) Salary up to £40k Depending on experience We are SEA. Engineered to protect. We protect what matters - our nations, our waters, our land, our cities, our people, our … environment, our world. Join us. You will be managing the team responsible for operating the IT Helpdesk and deliver an excellent s... APCT1_UKTJ more »
Stockport, England, United Kingdom Hybrid / WFH Options
NHS Property Services Ltd
We have a fantastic opportunity for a FM HelpdeskTeamLeader to join our team. This is a hybrid role, predominantly working from home with one day in the office per week. Attendance to the office is also required depending on business needs for workshops, meetings and training. … of the Customer Service Centre (CSC) is to provide a single point of contact for our customers. The Facilities Management Helpdesk is one team operating within a wider Customer Service function. You will be responsible for both the leadership of your team, and delivery of brilliant … service delivered to customers, with a 'right first time' approach.What you will bring to the role: Experience in a supervisory/teamlead role in Contact Centre Environmen Experience in a front-line customer service role Experience producing reports for managers Ability to effectively prioritise tasks especially more »
