team player but capable of self-working Exposure to large financial change management procedures and change management platforms. Strong client focus Nice to have. ITIL accreditation Cisco Certifications Arista Certifications more »
London, England, United Kingdom Hybrid / WFH Options
Sportradar
a plus Familiarity with incident management metrics such as MTTR/MTTD, root cause analysis, and severity levels preferred. Professional experience with ITSM/ITIL best practices, certification is a plus. Experience working effectively in a highly dynamic and complex environment Strong command of the English language, verbal and written. more »
South Western Ambulance Service NHS Foundation Trust
senior management Knowledge of contract law and how it relates to the services delivered by ARP Desirable Full driving licence Knowledge and experience of ITIL and PRINCE2 Significant experience of working within a large scale service management structure Experience of negotiating contracts with external suppliers Knowledge of Cabinet Office and more »
Stanmore, England, United Kingdom Hybrid / WFH Options
Sky
experience Excellent people management skills with the ability to motivate and inspire a team and foster a collaborative work environment In-depth knowledge of ITIL concepts and best practices including major incident management, problem, change and SLA management Strong analytical & problem-solving skills, must have the vision to anticipate problems more »
Directory/Group Policies Networking Protocols - DNS, DHCP, TCP/IP Excellent problem solving skills Customer-orientated approach, delivering outstanding customer service Knowledge on ITIL or other frameworks Driving Licence/Own car Highly Desired: Experience working within warehouse, manufacturing or e-commerce environments Experience working with inventory/warehouse more »
Employment Type: Permanent
Salary: £24000 - £28000/annum Hybrid, early finish Fridays, free p
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
DVSA
a Service Desk environment leading a service desk team at least 1st line level and able to deliver to best practice frameworks (such as ITIL, Service Desk Institute (SDI)) for the delivery of IT services. Ability to remain calm under pressure, a methodical approach with good attention to detail and more »
Swansea, Neath Port Talbot, Wales, United Kingdom Hybrid / WFH Options
DVSA
a Service Desk environment leading a service desk team at least 1st line level and able to deliver to best practice frameworks (such as ITIL, Service Desk Institute (SDI)) for the delivery of IT services. Ability to remain calm under pressure, a methodical approach with good attention to detail and more »
also have:Experience leading (consulting) bids, e.g. responding to RFI/RFP, and developing industry relationships.Industry certifications such as Scrum Master, Product Owner, BCS, ITIL, TOGAF, and Cloud certifications such as AWS/GCP/Azure among others or equivalent.Proficiency or experience with a software development language e.g. Java, Python more »
London, England, United Kingdom Hybrid / WFH Options
Nephos Technologies
is required Experience of being providing client support (either internal or external) Experience with Nutanix is preferable Experience with hardware installation, racking and stacking. ITIL Training & Certification would be preferable Experience in using Service Management ticketing systems. Good analysis, troubleshooting and fault-finding skills. Good technical aptitude to understand, use more »
Hereford, England, United Kingdom Hybrid / WFH Options
Cubiq Recruitment
relationships. Seamlessly integrate with existing teams and third-party providers. Strong problem-solving skills and ability to work under pressure. Relevant certifications (e.g., PMP, ITIL) are highly desirable. Willingness to travel to client sites as required. About You: Strong leadership skills with the ability to influence stakeholders and build relationships more »
Worcestershire, United Kingdom Hybrid / WFH Options
Cubiq Recruitment
relationships. Seamlessly integrate with existing teams and third-party providers. Strong problem-solving skills and ability to work under pressure. Relevant certifications (e.g., PMP, ITIL) are highly desirable. Willingness to travel to client sites as required. About You: Strong leadership skills with the ability to influence stakeholders and build relationships more »
CRISC, CGEIT, CDPSE, etc. Certifications in Public Cloud such as AWS Certified Cloud Practitioner, or AWS Certified Security Specialty Experience working with NIST, COBIT, ITIL, CSA, and/or ISO risk and ITSM frameworks Familiarity with DevOps and SRE practices Experience with cloud infrastructure and data services (compute, storage, networking more »
Manchester Area, United Kingdom Hybrid / WFH Options
TAG
Management, Mobile Itinerary applications and Analytic platforms Knowledge of alternative global online travel booking tools alongside an understanding of API and data integration platforms ITIL/Service based and Project Management qualifications or experience Proficient in the use of MS Office suite Proven record of working in a fast-paced more »
Scripting experience with Powershell Provide support and advice to other team members across the IT department Experience running infrastructure projects Participate in the full ITIL lifecycle What's next? If this position sounds like it could be worth a conversation, then apply today and we will aim to be in more »
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Penguin Recruitment
issues to non-technical staff. Strong desktop support skills with an eye for detail and excellence. A strong understanding of the Service Management Environment (ITIL). Driving license Being a premier Microsoft partner, candidates who can demonstrate a strong understanding of Windows 11 & 12, M365 and back up technology would more »
and relevant stakeholders. • Strong stakeholder management and leadership skills • General management skills with HR processes and solutions as well as IT processes according to ITIL, including project management. If you are familiar with the challenges, please reach out to me ASAP as my client is scheduling interviews immediately. Location - Remote more »
at all levels. Strong problem-solving skills and the ability to work under pressure. PMP, PRINCE2, or similar project management certification is a plus. ITIL certification is desirable. This is an outstanding opportunity to join a consultancy that are making waves in their industry. They also offer other ITSM solutions more »
Helensburgh, Scotland, United Kingdom Hybrid / WFH Options
Lockheed Martin
related role. Preferred certification: Certified Information Systems Security Professional (CISSP). Experience in Government/Ministry of Defence settings is advantageous. Proficiency in implementing ITIL processes. Strong expertise in SIEM operations. Competence in Risk Management and NIST Cyber Security Controls. Client-facing experience with exceptional stakeholder management skills. Ability to more »
Chatham, Kent, South East, United Kingdom Hybrid / WFH Options
Intec Select
Application Support experience is essential. Strong experience of working with production iSeries environments. Pervious experience supporting applications in a financial services environment is desirable. ITIL Foundation Certification is desireable This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training. more »
SN3, Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Artis Recruitment
Active directory, user management and permissions Good Working knowledge of computer hardware and associated operating systems Full Driving License (Essential) Nice To Haves: ITIL v4 Foundation, Microsoft Certifications This great role comes with a good basic salary and is accompanied with a benefits package which includes a pension scheme more »
Employment Type: Permanent
Salary: £25000 - £28000/annum + Remote Working & Excellent Bens
Burton Upon Trent, England, United Kingdom Hybrid / WFH Options
Clinigen
a DevOps/Continuous Delivery framework through the Software Development Lifecycle Understanding and practical experience in application of IT testing lifecycle management Exposure to ITIL concepts and adoption to ensure effective handover to BAU operations. Experience with regulatory compliance issues, as well as best practices in application and network security. more »
City Of London, England, United Kingdom Hybrid / WFH Options
ea Change
Proven track record in delivering IT services effectively Familiarity with endpoint management tools like Endpoint Manager, SCCM, and JAMF Proficient understanding and application of ITIL principles. Hands-on experience with IT service management (ITSM) tools Ability to manage multiple tasks efficiently Proficient in team management and fostering a collaborative work more »
project completion Skills/Experience: Passionate about continuous improvement to drive efficiency and effectiveness, optimizing processes for business value delivery Familiarity with NIST, TOGAF, ITIL, ISO 27k, CCM, GDPR, and CIFIUS. Expert knowledge of cloud technologies with proven experience in continuous improvement within cloud environments Strong business acumen and commercial more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Additional Resources
Service Desk Analyst, you will be responsible for providing 1st and 2nd line support including application support to circa 1200 staff nationally in an ITIL based environment. You are expected to manage a high volume of approximately 35-40 tickets per day. Duties: Perform hardware setup, installation, troubleshooting, and diagnostic … on supporting Skype for Business. Requirements: Previous experience working in a similar role. Possess 1st & 2nd line Service Desk experience. Experience working in an ITIL aligned enterprise environment. Familiarity with IT Service Management tools i.e. ticket logging software, Microsoft System Centre. Skilled in Windows Active Directory, Microsoft EntraID (Azure), Microsoft … an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3/v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN more »
with experience in activating indirect sales forces within the service management domain. You possess a deep understanding of enterprise service management (ESM) best practices (ITIL, ITSM) and how they translate to real-world business value. You're an enterprise service management (ESM) or field service management (FSM)/predictive maintenance more »