business needs and user requirements Championing of Continual Service Improvement, proactively striving to improve the services we provide Qualifications Who we're looking for: ITIL Service Management (or equivalent) Strong C# development skills combined with SQL VBA (MS Access and MS Excel) .NET Framework, Azure DevOps Appreciation of the Retail more »
niche systems, including incident management, system commissioning, provision of technical advice and asset and system management. Skills: Linux administration VMWare Windows administration Active Directory ITIL service manager and asset manager Problem solving/troubleshooting. If you are an IT Support Engineer with the necessary clearance, then please send a copy more »
Coventry, England, United Kingdom Hybrid / WFH Options
Kapsch TrafficCom AG
Fluent in English in speech and writing High customer and solution orientation Minimum 10 years’ experience at service delivery management position Advanced knowledge of ITIL and Service management – preferably with corresponding certification(s). A structured and independent way of working, being independent and resilient. Willingness to learn and to more »
Leeds, England, United Kingdom Hybrid / WFH Options
ReCulture
Administrating the Audio/Video & Video Conferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2nd Line support in a Windows 10/o365 environment. An enthusiasm … Network terminology and function, Laptop/Desktop/Printer hardware. Ability to remain calm in a high-pressure environment. Demonstrable experience of working with ITIL-based processes. Strong awareness of Cyber Security Threats. Desirable: ITSM Software (Remedy, ServiceNow, Samanage). ITIL Qualifications. What You'll Receive in Return: 25 days more »
as well as managing projects. Strong understanding of IT operations, infrastructure, and security best practices within the hospitality industry is highly desirable. Familiarity with ITIL or other IT service management frameworks is beneficial. What you'll get in return Holidays 28 (inc. of bank holidays) pro-rota increasing with length more »
problem-solving skills. Great awareness of cybersecurity trends and hacking techniques. Understanding and knowledge of IT service management (ITSM) and InformationTechnologyInfrastructureLibrary (ITIL). Understanding of IT standards and controls Excellent understanding of application development methodologies and infrastructure and network architecture So, what’s the package? When you more »
full days – for P1/P2 incidents only) Experience required Minimum 3+ years’ experience of working within a TechnologyInfrastructure engineer role or similar. ITIL Foundation would be highly desirable. A keen interest & understanding of Infrastructure technologies is advantageous. Training and relevant certification would be provided. Technical Competencies Server Virtualisation more »
London, England, United Kingdom Hybrid / WFH Options
Sportradar
teams. Experience in a fast-paced environment that is ever-changing. Fluent in English (written and spoken). Familiarity with COSO, COBIT, ISO and ITIL frameworks. PREFERRED QUALIFICATIONS: Good understanding of information security principles and frameworks, data protection and regulatory compliance (example: ISO27001, GDPR, PCI DSS etc.). Third party more »
London, England, United Kingdom Hybrid / WFH Options
Sportradar
a plus Familiarity with incident management metrics such as MTTR/MTTD, root cause analysis, and severity levels preferred. Professional experience with ITSM/ITIL best practices, certification is a plus. Experience working effectively in a highly dynamic and complex environment Strong command of the English language, verbal and written. more »
Scripting experience with Powershell Provide support and advice to other team members across the IT department Experience running infrastructure projects Participate in the full ITIL lifecycle What's next? If this position sounds like it could be worth a conversation, then apply today and we will aim to be in more »
improvement. You will have indepth experience in Server Administration, Microsoft, Citrix, Azure Active Directory, Teams, AV equipment, Anti-Virus/Bitlocker encryption and ideally ITIL Foundation. This is a very fast paced company and a busy, professional service desk environment where you will be expected to have exceptional customer services more »
dawns with their cutting-edge technology. We are seeking an experienced Project Manager with a structured approach to work, proficient in Agile, Prince2, and ITIL methodologies. You will excel in task and team management, possess strong communication skills for both internal and external stakeholders, and demonstrate adept problem-solving abilities more »
Helensburgh, Scotland, United Kingdom Hybrid / WFH Options
Lockheed Martin
related role. Preferred certification: Certified Information Systems Security Professional (CISSP). Experience in Government/Ministry of Defence settings is advantageous. Proficiency in implementing ITIL processes. Strong expertise in SIEM operations. Competence in Risk Management and NIST Cyber Security Controls. Client-facing experience with exceptional stakeholder management skills. Ability to more »
leading service delivery, with that in mind you will need: Solid Experience in a Similar Position Experience in the Financial Industry – Preferably Buy-Side ITIL Qualified Active Directory Experience ServiceNow Experience Preferred Ready for you next assignment? Please get in touch. No up to date CV required. more »
Sheffield, England, United Kingdom Hybrid / WFH Options
Stealth iT Recruitment
o Proven BI development experience with ServiceNow expertise. o Familiarity with relational databases. o Proficiency in data modeling and reporting tools. o Certifications (preferred): ITIL, ITSM, V3, SCRUM, PMP. • Skills: JavaScript, MySQL, HTML, CSS, AngularJS. more »
ServiceNow architecture and development practices The following certifications: ServiceNow Certified System Administrator, ITSM Professional Suite, Certified Implementation Specialist, and CSM Professional Certification Desirable Certifications: ITIL certification, CIS-HAM, CIS-CSM, and Application Developer Core Skills Micro-Certification Suite more »
L SQL and Powershell Strong knowledge in MS SQL, SSRS, SSIS and SSAS Experience in 24/7 and on-call environments Certification in ITIL along with Microsoft and/or Oracle Awareness of Nutanix tooling, along with Dell DDBoost or Veeam is a bonus Database Administrator - SQL, Oracle, Azure more »
role. Demonstrable experience with MS Dynamics 365 (Sales and Customer Service modules) is essential - please only apply if you have demonstrable experience of D365. ITIL knowledge/certification. Experience in CRM maintenance and support. ServiceNow administration skills. Please let me know if you are interested. If you are unavailable or more »
Egham, England, United Kingdom Hybrid / WFH Options
Harvey Nash
the development and implementation of documented Processes and Procedures where required with self-initiatives. The ideal skillset of the Service Delivery Manager knowledge of ITIL, Agile and DevOps including experience of Incident Management, Problem Management, and Change/Release Management Commercial experience with SQL, and stored procedures proven track-record more »
project completion Skills/Experience: Passionate about continuous improvement to drive efficiency and effectiveness, optimizing processes for business value delivery Familiarity with NIST, TOGAF, ITIL, ISO 27k, CCM, GDPR, and CIFIUS. Expert knowledge of cloud technologies with proven experience in continuous improvement within cloud environments Strong business acumen and commercial more »
Network Automation - Write and execute scripts in Python• Configuration and troubleshooting Cisco Anyconnect remote access VPN• Ideally some Linux experience• Knowledge and application of ITIL processes• Lead or contribute to the technical delivery of various network projects that include design, configuration and installation of office moves and expansion, replacement of more »
high-quality artefacts. Experience of working on projects with technical, people and process change elements . A thorough understanding of waterfall and agile methodologies (ITIL, a plus). Awareness of change management practices or theory is beneficial. The ability to balance strategic thinking, informed planning whilst being hands-on with more »
project team to understand design needs, constraints and options, on large and complex projects, or in complex managed service provider environments Develop in-depth ITIL, ServiceNow, technology and industry expertise in order to advise customers and consultants on new trends and changes within the industry Lead knowledge sharing activities, and more »
Job Designation: Oracle Service Delivery Manager Job Type: Permanent Job Location: England, UK Core Competencies (Essential): • ITIL V3/V4 foundation certification (Intermediate or higher desirable) • Experience with Oracle projects • 5+ years’ experience in similar IT leadership role preferably in Oracle Fusion ERP/HCM/EPM projects • Knowledge on more »
Sheffield, England, United Kingdom Hybrid / WFH Options
IP Source Ltd
a full stack IT infrastructure, including mobile devices, laptops, tablets, firewalls, Azure, and remote hosted servers Familiarity with MDM, ideally Microsoft Intune Knowledge of ITIL is desirable Proficiency in Windows desktop/server environments with some Linux experience Progression: Our client is a rapidly growing business and support employees, you more »