a key role leading our Service Desk to ensure service requests and incidents are dealt with swiftly and efficiently through effective leadership and stakeholder management, ultimately ensuring that our customers experience outstanding service and support levels. The Service Desk Manager is responsible for: Leading the 24/7 Service … Desk in the management of incidents, service requests, and problem resolution, maintaining service levels and response times. Managing and reporting on service desk performance to ensure compliance to SLA policies, using key performance indicators (KPIs) and metrics. Developing and implementing policies/procedures to ensure the service desk isoperating … reference. Continual service improvement ensuring that repeat tickets are escalated and that documentation/self-help is in place where possible. Instigate major incident management for all P1 and P2 tickets by working with the service delivery management team. Addressing and managing any internal or external escalated queries more »
collaborates with various project teams (commercial, procurement, construction, engineering, project controls, operations, and safety) and ultimatley support the Project Manager and the wider Programme Management team in delivering specific sub-programme areas. Principal Accountabilities: Assist in project and contract scope delivery. Interface with key teams and stakeholders. Support the … implementation and maintenance of project management systems. Ensure compliance with procedures and document control. Maintain an auditable archive of project decisions. Coordinate meetings and facilitate communications within the project team. Support the application of Earned Value Management (EVM) and budget preparation. Assist Technical Contract Leads with supplier management. … Qualifications and Skills: Strong written and oral communication skills. Effective peoplemanagement and collaborative working abilities. Analytical skills for budget analysis and forecasting. High attention to detail and the ability to work under pressure. Preferably, but not necessarily, a degree in engineering, construction, or a related field. This more »
/shape new software projects. This is a technical role that includes mentoring of junior engineers but you have the chance to become a people manager if that is what you are aiming for. Key Experience needed: Java or Kotlin Cloud platforms - GCP, AWS or Azure Microservices architecture Agile more »
Senior Assurance Officer If you re looking to apply and develop your training skill set and collaborate with some inspirational people, this could be the ideal opportunity for you! If you would you like to work on exciting e-learning development projects, coordinate international virtual training workshops and manage … support staff and some of the brightest minds in marine science this is your chance! We are looking for someone who has strong project management skills. instructional design (preferably Articulate 360); LMS administration experience (preferably LearnUpon). the ability to manage and interpret data with confidence soft skills, such … as peoplemanagement and training and presentation delivering Please note this is a fixed term contract for 12 months. Our ideal candidate will be someone with the ability to support and deliver the maintenance and operation of the Assurance process for MSC Standards and its supporting activity of more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Claremont Consulting
AWS SNS SMS, Gitlab, React Responsibilities: Align team efforts with strategic objectives and setting clear goals Monitor team performance and encourage continuous learning Lead peoplemanagement initiatives Engage in technical discussions, architecture meetings, code reviews, and design sessions to learning foster a culture Be able to integrate robust … to ensure transparency and alignment at all levels Experience required: Strong technical background in related discipline (Identity) Analytical, negotiation and organization skills Strong line management experience more »
City of London, London, United Kingdom Hybrid / WFH Options
Claremont Consulting
AWS SNS SMS, Gitlab, React Responsibilities: Align team efforts with strategic objectives and setting clear goals Monitor team performance and encourage continuous learning Lead peoplemanagement initiatives Engage in technical discussions, architecture meetings, code reviews, and design sessions to learning foster a culture Be able to integrate robust … to ensure transparency and alignment at all levels Experience required: Strong technical background in related discipline (Identity) Analytical, negotiation and organization skills Strong line management experience more »
technologies and approaches Ability to manage broad portfolios of work, ensuring systems and roles as in place to prioritise goals, and manage budget. Significant peoplemanagement experience in varied teams of 20+ technology professionals and the ability to define and establish new capabilities and develop others as leaders. more »
Keighley, West Yorkshire, Yorkshire, United Kingdom
KONE PLC
sales targets. You will lead the sales process and sales team to achieve the sales targets by coaching and developing. Key Responsibilities: Leadership/PeopleManagement Leads the sales team (Salespersons, Sales Specialists) to be proactive with customers, to use KONE solution selling methodology and to communicate the … profitability by managing discounts and cm11 levels. Manage Sales Accountable for leading the Sell process including CRM data quality of contacts, customers, influencers, opportunity management, and won and lost reporting. Accountable for ensuring results within orders, contracts, profitability, and market price development. Gives direction and focus on the right … levels. Plan Sales, Manage Pricing and Offering Participates in market and customer analysis to ensure quality of sales planning. Participates in pricing and offering management in order to drive market pricing and profitability. Manage a team to ensure growth and development. Maintain & develop management reporting in line with more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
week. What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean … a key part of how we plan to meet the changing expectations of customers and regulators. Where you fit in: As our IT Asset Management Manager you will Develop and mature the IT Asset Management strategy Design and maintain Asset Management policies, procedures and process Ensure our … systems of record and management are maintained and up to to date Provide standard and ad hoc reporting of software and hardware inventory, equipment inventory and other ad hoc reporting of hardware and software estates Monitor and manage software licenses to ensure they comply with license agreements and useage more »
Dornan are currently recruiting for a BMS Engineer to work with the Project management team on a large project in London. Dornan are a leading Mechanical, Electrical and Instrumentation contractor with projects in Ireland, Mainland Europe, the Nordics and the UK. Dornan are involved in projects across many sectors … your manager Experience Required: 7 plus years experience in a supervisory role or engineering. Ability to manage subcontractors Technical Understanding of Electrical systems Proactive peoplemanagement Why Dornan? Dornan are a well-established company with a family feel and a down to earth team Dornan offer a clear more »
Lutterworth, Leicestershire, East Midlands, United Kingdom
Culina Group
of the project Quickly gain confidence of the business and colleagues through good communication and influencing skills acting as an advocate for the Project Management team Support and promote a culture which is genuinely inclusive and respectful Foster collaboration through clear and inclusive communication Lead projects with integrity act … proactively & decisively when taking the lead on tough Qualifications Logistics experience would be an advantage but not essential. Degree or relevant solid project management experience Business and/or computing related apprenticeship/degree Proven experience in project, peoplemanagement, project planning, requirements management, change management, supplier management, risk & issue management Proven experience in sponsor and stakeholder management Ability to 'think out the box' and when under pressure Experience in reviewing strategy, understanding, and applying to project based work Excellent communicator Knowledge of IT applications Experience in the successful implementation of complex more »
both in the way we work and in the combination of our services. The Role You will be tasked with the day-to-day management and development of the IT function and its personnel. Your primary goal is to ensure that the services provided by the onsite team align … firms Managed Service Provider (MSP), you will oversee the functionality of the firms IT systems to ensure they meet operational requirements. Key Competencies Stakeholder Management & Business Partnering. Managing stakeholder relationships, attending departmental meetings, having full accountability for feeding back accordingly. Collaborative working with a strong focus on business partnering. … to the vision of the IT development. To deputise for the Head of IT when required and representing the function at key business meetings. PeopleManagement Managing the IT function to ensure that the service delivered to the customer is in line with contractual commitments and best practice. more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Volkswagen Financial Services (UK) LTD
enjoyable as possible, whether you're a customer or retailer. We do this by embracing new technology, providing clear leadership and developing the talented people who work for us. In fact, over the last year over 250 people received extra training or learned new skills. What you'll … be working on: This Quality Assurance Team Manager opportunity is a great role for an organised people manager who enjoys working in a fast paced environment with variation in their workload. The Quality Assurance team are experiencing an exciting period of change and are continuing to evolve their scope … the first opportunity in accordance with Financial Conduct Authority (FCA) regulations. Actively participate in a culture that adheres to the Consumer Duty principles Produce management information/reports to a high standard Prioritise and plan in a pressured Regulatory environment Participate in cross-site calibrations with external partners where more »
a team of Total Loss/Fire and Theft Handlers, you will drive our culture of openness and hold responsibility for the development and peoplemanagement aspects of your team. What you will be doing: Lead a team of Total Loss & Fire and Theft Handlers Performance management of staff, dealing with all aspects of peoplemanagement including quality auditing, absence, holidays, and time management, adhering to SLA's, monthly one to ones, performance reviews, training and development, disciplinary procedure, and staff welfare Undertaking handler audits of a minimum of 5 file audits per … service providers delivering the right outcome for both the customer and Acorn Insurance To participate in the design, development and implementation of new claims management process improvements and assist with the design and delivery of training Ensure the effective management of inbound call handling philosophies are adhered to more »
Privileged Access Management Senior Analyst Location: West Bromwich Salary: £40,000 Permanent Job Description I am working with a leading, independent financial services organisation who have a fantastic reputation in the West Midlands for their outstanding commitment to their customers & members, dedication to their values and their standing in … the community of the West Midlands They also have a terrific reputation as an employer with many people joining the business and spending many years there with a fantastic track record of succession planning and developing people's careers . On top of this, they offer a highly … and procedures on all occasions. Working in the System Access Control Team you will play a major part in working in a successful access management function and will be instrumental in driving improvements to control and reduce risk. Key Responsibilities Support the PAM/IAM Service including incident managementmore »
to support manufacturing operations Awareness of the following would be an advantage: Manufacturing Operational Efficiency improvement method. Business Process Re-engineering for Innovation. Change management In addition: Good Engineering, Information Systems or Business degree, possibly with an MBA. Experience of leadership and peoplemanagement Highly computer literate … Experience in the manufacturing sector is essential either as a manager, manufacturing engineer, information systems consultant, management consultant, systems analyst or systems architect. Experience of manufacturing system implementation projects is desirable. High level stakeholder management, both internally and externally; Commercially and financially astute; Independent and driven self- starter more »
Bicester, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Oxfam GB
HOUSE) Hours: 36 Salary: £36,826-£45,844 FTE Job Type: Open ended Closing Date: 24 June 2024 Oxfam is a global movement of people working together to end the injustice of poverty. Do you have good experience at management level in logistics, with inventory management, warehousing … principles and values of empowerment, accountability and inclusion in all you do. An ideal candidate for the role will also be/have: Good management level experience of logistics , inventory management, warehousing and customer service. Strong peoplemanagement skills and experience. Strong IT Skills and experience … whilst maintaining core standards and procedures at all times. Working knowledge knowledge of freight forwarding and import/export procedures. Experience of working with people of a wide variety of nationalities and cultural backgrounds. We offer: We offer a competitive salary and a range of additional benefits to staff more »
and making history. Key responsibilities and specific accountabilities: Detailed roles and responsibilities with regards to; Health, Safety & Environment To apply the safety and environment management . To ensure that regular site safety specific inspections at every level of the organization under his responsibility, from supervision to management levels … Project Leader or Senior Project Manager to prepare all technical, permanent and temporary works related correspondence. Quality (including Doc. Control): To apply the Quality management system relevant to his scope and area of responsibility. To carry out within his scope and area of responsibility any corrective action originating from … the Quality management system. To identify, report and investigate any non-conformances occurring in his scope or area of responsibility according to site rules. To carry out all remedial actions, following non-conformances, and identify and report lessons learnt to Project Leader or Senior Project Manager. Nuclear Safety: To more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Greggs Plc
can offer you: 25 days (5 weeks) annual leave, pro-rated, increasing with service?(in addition to bank holidays), plus 1 additional floating day Management Bonus Scheme which is worth up to 12.5% of your salary Profit share: We want everyone to share in the success of the business … scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages Defined contribution management pension scheme Death in service benefit which provides a lump-sum payment equal to 4 times your years salary Colleague discount, up to … and responsible for making high level food safety decisions and risk assessments on issues to ensure food safety and brand protection Ensure food safety management systems are implemented effectively on sites and communicated via site teams, communicating changes in process to the Technical Standards Team and Regional Technical Managers more »
Tewkesbury, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
L3Harris Technologies UK Ltd
Manager Job Location Tewkesbury, UK Job ID 11383 About this opportunity and L3Harris UK From 12 UK sites, our team of over 1,400 people deliver unique capabilities across air, land, sea, space and cyber for military, security and commercial customers, worldwide. L3Harris in Tewkesbury are part of our … Sales, Project and Operations teams to identify transactions having import/export authorisation and other trade compliance related requirements. Oversee the preparation, submission and management of UK and Aus Government export licences and approvals to ensure continuous coverage for business activities. Support internal and external US parties with application … and management of US export authorisations, TAAs, MLAs, Licences. Lead internal and Governmental Trade Compliance audits. Assist Technical Specialists obtain the necessary information to enable jurisdiction and classification analysis of equipment, software and technology. Support briefings, seeking export support and approval from the UK Department of International Trade, Ministry more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Monaghans Ltd
range of business sectors throughout the UK and internationally. We have offices in London, Sheffield, Manchester, and Leeds and our core services are cost management, project management, programme management, building surveying and health and safety consultancy to multiple construction sectors, no two days are the same with … including building surveyors and H&S professionals in building regulation compliance and management. Desktop technical auditing and on-site inspections. Plans checking and compliance management, carrying out building regulations compliance checks and management. Working as part of the Built Asset Consultancy Team the successful candidate will experience a great … A detailed and in-depth understanding of Building Regulations and Fire Safety of residential, leisure and commercial buildings is required. Excellent communication skills. Strong peoplemanagement and leadership skills. Strong knowledge base including building control approvals and consultancy. Delivery of work outputs within set time frames and commercial more »
Group Pension Excellent career progression prospects across the Bakkavor group Why join us? We're constantly evolving, progressing and diversifying. And we want our people to do so too. For everyone to feel empowered, engaged and enabled. To create opportunities to move forward, climb higher and push for more. … housekeeping appropriate to a quality food manufacturer. GMP standard of workshops and engineers tool boxes is maintained at a high level About you. Strong peoplemanagement experience A multi skilled background Experience completing both reactive and planned maintenance activity and small installations Strong communication skills both written and … bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and more »
sales targets. You will lead the sales process and sales team to achieve the sales targets by coaching and developing. Key Responsibilities: Leadership/PeopleManagement Leads the sales team (Salespersons, Sales Specialists) to be proactive with customers, to use KONE solution selling methodology and to communicate the … profitability by managing discounts and cm11 levels. Manage Sales Accountable for leading the Sell process including CRM data quality of contacts, customers, influencers, opportunity management, and won and lost reporting. Accountable for ensuring results within orders, contracts, profitability, and market price development. Gives direction and focus on the right … levels. Plan Sales, Manage Pricing and Offering Participates in market and customer analysis to ensure quality of sales planning. Participates in pricing and offering management in order to drive market pricing and profitability. Manage a team to ensure growth and development. Maintain & develop management reporting in line with more »
the team, improving culture and service delivery while driving compliance on HTM's through robust AP/CP appointments. Duties of the role include: Management of a team of Technical Services Managers who in turn will manage a 24/7 engineering provision, providing strategic staff guidance and management. … level of service and that works re done in line with KPI's and SLA's. Analysis of KPI's to identify improvements. Strategic management of the team, driving team culture as well as improvements of results and advancement of the estates. Working towards net zero targets, actively identifying … in a healthcare environment with a strong knowledge of HTM's. PFI experience highly advantageous or experience of complex contracts/KPI's. Good peoplemanagement skills. Strong strategic skills. Excellent communicator. Positive and motivated attitude to create a culture of going the extra mile and continuous improvement more »
Larne, County Antrim, Northern Ireland, United Kingdom
Mitchell Maguire
leased vehicles and cost-effective fuel sourcing options The ideal applicant will be a Procurement Manager Construction Materials with: Must have 5+ years Procurement Management experience within the construction or manufacturing market sectors Must have experience dealing with overseas/international supply chain Demonstrable experience of overseeing and processing … MRP Experience in Microsoft Navision/Business Central Strong peoplemanagement skills Full UK license IT literate (Microsoft Office) Proven ability to communicate and present solutions at a senior management and board level Excellent analytical and problem-solving skills with an eye for detail Mitchell Maguire is more »