multi‐year automation strategy and roadmap. Define and track performance metrics, benchmarks, and service health indicators for continuous improvement. Lead technical investigations and problem‐solving activities for complex platform, integration, and automation challenges. Ensure security, compliance, resilience, and audit requirements are embedded throughout platform design, engineering, and operational … integration techniques, REST APIs, authentication mechanisms, and alert‐driven architectures. Experience translating business and operational requirements into scalable technical solutions. Strong analytical and problem‐solving skills, capable of leading complex technical investigations and drive resolution of critical issues. Excellent communication skills, including the ability to present technical concepts ...