1 to 25 of 46 Remedy Jobs in the UK

/Birmingham Office for meetings when required. What you'll do: Provide detailed reports including the planned maintenance schedule report and cable survey - Utilise Remedy (ideally change management) Ensuring all work is carried out in accordance with Telent Environmental, Health and Safety processes and policies Provide O&M with … technical support on systems (Remedy/ECM/CMDB) relating to Planned Maintenance Ensure that NRTS Maintenance Schedule is updated and reflects the Maintenance Inspections and history Align Inspection Data to CMDB Inventory to preserve the integrity of Asset Data Liaise and engage with stakeholders (Field Engineers, Regional Managers … data in systems and able to explore relationships between data types and their associations Good understanding and experience of database structures and conventions, i.e. Remedy/ECM Awareness of Qliksense Competent using MS Office suite, especially Excel Experience in the production of detailed reports including data analysis What we more »

for the Avaya Desktop Telephone system. Provide support for the video conferencing equipment. Diagnose and log problems or faults and take necessary action to remedy the problem. Work with other members of the IT team or third-party suppliers to complete tasks and projects. Promote and maintain best working more »

The Role: BMC Remedy Consultant Salary: circa £70K with Car allowance , Bonus and extensive Blue Chip Benefits Location: Remote (with ability to travel to client site) The Opportunity: Due to ongoing expansion we have a rare opportunity for BMC Remedy Consultants a Market leading consultancy The Role: Configuring … all Remedy Service Level Management scenarios Developing Service Catalogue improvements within a Digital Workplace Configuring Remedy workflows to support process improvements. Remedy development and administration Remedy API integration Configuring SLAs within Remedy The Person: • Comfortable in configuring Remedy Incident, Change, Problem, Config, Service Level … Management, Request Fulfilment and Knowledge workflows • Experience in translating high level process requirements into detailed process implementations within Remedy • Experience in implementation, installation, configuration and maintenance of Development, Test and Production environments • Ability to apply product fixes, hot fixes, patches, and configuration changes to support the business processes • Strong more »

client-facing Agile project • Proven ITSM platform or other software implementation project management experience such as: Salesforce, Zendesk, Oracle, SAP, MS Dynamics 365, BMC Remedy • Experience owning the overall client relationship, acting as a trusted advisor and demonstrating commercial awareness • Thorough knowledge of Project Management methodologies Desirable Skills: • ServiceNow more »

provide outstanding customer service and determination to identify and resolve issues and RCA. Experience working in a team-oriented, collaborative environment. Working knowledge of REMEDY/SNOW trouble ticketing system. Ability to onboard a thorough understanding of end to end Smart Meter infrastructure, messaging syntax and Operational Performance Regime more »

and maintain dashboards, reports, metrics, and trending data related to information security. a strong understanding of information security fundamentals working with ticketing systems (ex. Remedy, Service Now) to assess information security controls based on cybersecurity principles and tenets. (e.g., CIS CSC, NIST SP 800-53, Cybersecurity Framework, etc.). more »

enhanced when completing workflow tasks by inputting comprehensive and ordered client information in a timely manner into HSBC Innovation Banking systems (including CRM and Remedy) Proactively collaborates with the Relationship, Operations, Financial Crime, Client Service, and Risk & Compliance teams, both locally and globally. Qualifications Excellent client service experience Successful more »

team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills more »

such as Laptops, Printers and desktop hardware. You are a customer focussed individual who loves working with other and problem solving. Any experience with Remedy, ServiceNow or Samanage would be advantageous. Experience working in an ITIL environment would be great. If you like what you see and are keen more »

coding languages Telco Site Management software design/development Integration knowledge(SOAP, Rest API's). Middleware Biztalk Data Warehouse design & optimization. ITIL/Remedy experience Experience of using Enterprise Architecture tools. Hons Degree or equivalent in Computer Science, Telecommunications or Engineering. Togaf certification. Knowledge of Cloud architectures. The more »

tidy at all times, make a record of any poor levels of cleanliness or any maintenance issues and take necessary steps/action to remedy them Greeting all Visitors in a friendly and efficient manner and ensuring they sign in, if they are customers, manufacturers or consultants who have more »

your skillset and personal profile in an inclusive culture. What will the Senior SRE be doing? Monitor system metric dashboards using Kibana Diagnosing problems Remedy and debug any issues from system deployment environments Track issues and carry out releases of new functionality Develop and mentor junior team members Maintain more »

Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and more »

Templates (JSON) Defender for Cloud and Endpoint knowledge of a scripting language (PowerShell, Bash, Azure Cli) with helpdesk IT Service Management Tools (e.g. BMC Remedy/Service Now). with Azure DevOps – deploying Infrastructure using CI/CD pipelines have worked with infrastructure-as-code and immutable builds (e.g. more »

or more of the following areas we want to hear from you: • ITSM, ITIL, ITAM, CMDB/uCMDB • ServiceNow, HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.) As a Senior Technical Consultant you will be responsible for the following deliverables: • Preparing more »

enterprise environment. Strong understanding of ITIL principles and IT Service Management best practices. Proficiency in using ITSM tools (e.g., ServiceNow, Jira Service Desk, BMC Remedy). Excellent troubleshooting skills and the ability to work under pressure. Strong communication and interpersonal skills. Knowledge of cyber security principles and practices is more »

or more of the following two main areas, we want to hear from you: • ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.) • Web Technologies (XML, HTML, JavaScript, Web Services, etc.) Solution Architect: The primary role of the Solution Architect is to propose and govern more »

solid understand of the Workday Eco-system and ability to translate functional business requirements. Strong technical skills, including experience with ticketing systems (e.g., JIRA, Remedy) and a solid understanding of Agile methodologies. You will be able to troubleshoot and resolve system issues, analyse configurations, and identify gaps and inefficiencies more »

POC with external delivery consultants alongside information/progress reporting to internal senior stakeholders Identify faults/areas for improvement with current processes and remedy through new systems Training wider staff in new processes Experience required Candidates will qualified in ACA/ACCA/CIMA or international equivalent Candidates more »

for positive outcomes for customers ensuring that are strategic priorities for our customers are metThe successful candidate will be required to recommend compensation to remedy complaints where required and to commission independent investigators for stage 2 and 3 statutory complaints. In addition, you will make budget decisions around staffing more »

Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. more »

Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident more »

experience Desirable Knowledge of the value of Change and Configuration Management, the links from Change to Configuration and impact on Availability. Experience using BMC Remedy Smart IT Adept in the use of office products to assist in effective reporting Technical awareness of IT infrastructure (Server, Storage, Networks, Applications, Clients more »

team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: MSP/IT Services experience. Public cloud - Microsoft Azure. O365 more »

budget requirements. Perform scheduled monitoring and analysis of all aspects of network performance across the organization’s LAN, WAN, and wireless deployments. Identify and remedy network performance bottlenecks and recommend enhancements to meet new or changing network demands. Work closely with the infrastructure team to deliver global system stability more »