Lisburn, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
Hays
guidance on the 1st/2nd Line and identify any key areas for efficiency improvement. Main Duties and Responsibilities Providing 2nd/3rd line remote support * Escalation point for any escalated cases from 1st or 2nd Line. Dealing with complex issues until completion * Work to deliver on Service Level … supporting products (Exchange Online, SharePoint etc) * Experience with Active Directory, DNS, DHCP and Group Policy * Experience with Windows Server Technologies (Active Directory Group Policies, RemoteDesktop Services, IIS, Certificate Services etc.) * Experience supporting security appliances (SonicWALL, WatchGuard, FortiGate) * Experience with Hyper-V/VMWare * Understanding of network technologies … Firewall etc.) * Previous Azure experience Benefits * Hybrid working: What you will get in return With a team in the office or working at a remote location * Highly competitive salary depending on experience * professional development, coaching, mentoring and career progression opportunities. * Family-friendly policies * Performance related bonus scheme * Holiday Allowance more »
Amington, England, United Kingdom Hybrid / WFH Options
GSA Techsource Ltd
and you will be respoinsible for working on customer equipment and services in both support and provisioning role. The role will be divided between remote and on site work in the midlands area. You will be a strong team player and will be expected to understand the requirements of … V, VM-Ware) Desirable skills required: Networking concepts including WAN/LAN/VPN/VLAN Configuration of security software (Anti-Virus, Encryption etc) RemoteDesktop Server administration and configuration Email filtering and Security Understanding of Cyber Essentials Technical Controls Power Apps/Power Bi Configuration of Routers more »
Tamworth, Staffordshire, United Kingdom Hybrid / WFH Options
GSA Techsource Ltd
and you will be respoinsible for working on customer equipment and services in both support and provisioning role. The role will be divided between remote and on site work in the midlands area. You will be a strong team player and will be expected to understand the requirements of … V, VM-Ware) Desirable skills required: Networking concepts including WAN/LAN/VPN/VLAN Configuration of security software (Anti-Virus, Encryption etc) RemoteDesktop Server administration and configuration Email filtering and Security Understanding of Cyber Essentials Technical Controls Power Apps/Power Bi Configuration of Routers more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 – 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: • Provide remote Technical Support with occasional customer visits • Provide assistance by phone, email and/or using a ticket management system • Update the internal knowledgebase with … operating systems • Microsoft Exchange • Microsoft Active Directory • VMware and/or Microsoft Hyper-V (VMware preferred) • Microsoft Office 365 • Veeam Backup & Replication • Microsoft Windows Desktop Operating Systems • Experience of working in a busy MSP environment • Experience of configuring and supporting network devices such as Firewalls and Switches • Good understanding … of principles of ITIL Framework Technologies & Experience • Veeam Cloud Connect • Microsoft RemoteDesktop Services • Citrix XenApp/XenDesktop • Veritas (Symantec) Backup Exec • Symantec Endpoint Protection • Fortinet Firewalls • HPE/Dell SANs • HPE Server Hardware & Switches • Office 365 Migrations • N-Able RMM • PowerShell scripting • Citrix CCA • Microsoft MCP • Knowledge more »
Didsbury, Greater Manchester, United Kingdom Hybrid / WFH Options
Principal IT
group IT engineer to join their team. In this role you will play a vital part in supporting the head office, retail outlets and remote specialist locations across the UK. They are looking for someone who can confidently service staff face to face, share their passion about continuous professional … knowledge base articles to assist team members and colleagues with self-help information. Build PCs/laptops and attempt to troubleshoot hardware problems. Provide desktop, printer, phone support in a Windows 10/11/AD/Office environment. Deploy new IT equipment as part of the management of … 11. Good verbal and written communication skills. Some experience with MS Office UK Driving License Desirable: Relevant IT Service Delivery experience or IT Desktop Support Experience Knowledge of User & Security Groups and Active Directory Administration Using and installing Microsoft Office 365 - permissions, calendar sharing, delegation Experience supporting Desktopmore »
Sulhamstead, England, United Kingdom Hybrid / WFH Options
Sondrel
date and secure. User Training and Documentation: Develop and deliver user training sessions, create, and update documentation for troubleshooting, FAQs, and knowledge base articles. Remote and On-Site Support: Provide remote and on-site assistance for users, addressing issues through phone, email, and remotedesktop tools. more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
scale as quickly as the market demands. Position Overview As a IT Support Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users across our global organization. As you will be working within a team environment and speaking to … 365. Duties Work under limited supervision both independently and within a team environment. Providing 2nd line support towards hardware and software issues (onsite and remote). Work closely with other Global Support teams to resolve issues, manage IT Requests and provide assistance on 2nd line capacity. Following ITIL methodology … Library) or relevant certifications Proven work experience as a Support Engineer or similar role Ability to diagnose and troubleshoot basic technical issues Familiarity with remotedesktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and more »
client interaction. The role is supporting an office in Reading, Stoke On Trent and customer sites. Some work will also be completed on a remote basis at home. As the Field Engineer for this amazing MSP, you will be responsible for installing, maintaining, and repairing company's products and … AWS • Mobile Device Management Solutions • VMware Horizon, ESXi & vSphere • Windows Server 2016 to 2022 • Active Directory Administration • VOIP hardware • Enterprise Backup Solutions • Windows RDS (RemoteDesktop Solution) • Firewall technologies. • Linux OS • Public Key Infrastructure (PKI) • Switch Technologies • Hyperconverged Technologies This role will be home based, with travel to more »
this role* Requirements Required Familiarity with Linux setup and management (RHEL or Ubuntu) Interest in computer networking and enterprise systems Experience with local and remotedesktop support, and hardware troubleshooting. Strong Cyber-Security awareness and ethics Excellent communication and problem solving skills Well-organised and self-starter with more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how do … beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remotedesktop/VNC- Print management- Jira suite (or other recognised ITSM platform) Basic hardware diagnostics/triage ITIL foundation certification would be particularly more »
have experience with: Microsoft Office Suite Active Directory/Group Policies VoIP Phone System PowerShell Cloud - Azure and/or AWS Anti-virus management RemoteDesktop Solutions Support of CRM/ERP systems MDM Technologies Day-to-day: Effectively manage your own workload including backup management, data inputting more »
Newbury, Berkshire, South East, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
services Overseeing design, testing, and deployment of the voice infrastructure Administration and troubleshooting of O/S and Apps consisting of Microsoft Windows Server, Desktop OS, Microsoft Cloud Technologies, Microsoft 365, Active Directory, Group Policy, SharePoint, Remote Desktops, DHCP, DNS etc. Remote diagnostics along with analysis and more »
Preston, England, United Kingdom Hybrid / WFH Options
In Technology Group
the IT team in optimizing the use of equipment and systems across the organization. Ideal Tech Stack Microsoft Windows Microsoft 365 Barracuda Email Security RemoteDesktop tools (e.g. Splashtop) CRM systems (e.g. CharityLog) Company Benefits Competitive salary Hybrid working model. Professional development opportunities Collaborative and supportive work environment more »
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
In Technology Group Limited
the IT team in optimizing the use of equipment and systems across the organization. Ideal Tech Stack Microsoft Windows Microsoft 365 Barracuda Email Security RemoteDesktop tools (e.g., Splashtop) CRM systems (e.g., CharityLog) Company Benefits Competitive salary Hybrid working model. Professional development opportunities Collaborative and supportive work environment more »