Each member of the team is expected to feel strong ownership for their group, while also working closely with the other members of the Resource Management Team. As a team we communicate regularly to remain in step with each other; providing a seamless experience for our people and delivering … an unrivalled Resource Management service for the Consulting business.This role is to join the Resource Management Team for our Global Delivery Network (GDN) and supporting the Delivery Centre in Egypt, in Consulting. We work flexibly to ensure we closely align ourselves to the business and their requirements. In … support of the business area you look after and will join the associated leadership team meetings. This will be augmented by support from the Resource Management Business Partner for our Global Delivery Network, as well as the overall head of RM for Consulting. We are a diverse team within more »
Manchester Area, United Kingdom Hybrid / WFH Options
Click Recruitment
We have an exciting permanent job opportunity for an IT Resource & Budget Project Planning Manager to lead our client’s planning and management information function. The role is hybrid working based in Manchester. This is a new role where you will be leading a team that will support more »
Professional Services ResourceManager Southampton Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services ResourceManager is to work in partnership with our customers and project management office to manage, schedule and deliver professional … services to the customer base. The PS ResourceManager is responsible for planning and coor... more »
We are looking for an experienced Senior Resource Planning Manager to join a leader in their field as the continue to grow their business globally. The individual we seek will be used to working in a highly fast paced Global Contact Centre operation and will look after resource planning (Detailed forecasting modelling, collaborative resource planning & team management). Key Responsibilities: Responsible for building & maintaining accurate call forecasting for all Global markets, and developing the resource plan by market and contact channel. Monitoring and updating all KPIs and SLAs are met across all our channels, Phone more »
Greater London, England, United Kingdom Hybrid / WFH Options
Hunter Bond
Our client, a Leading Technology firm, are currently looking for a Senior Planning & Forecasting Manager to be responsible for the European Outsourced Contact Centre operation. As the Workforce Management (WFM) Lead, you will be responsible for accurate resource forecasting and planning, as well as monthly commercial reporting and more »
Southampton, Hampshire, South East, United Kingdom
Global Technology Solutions Ltd
Professional Services ResourceManager Southampton Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services ResourceManager is to work in partnership with our customers and project management office to manage, schedule and deliver professional … services to the customer base. The PS ResourceManager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The … ability to forecast the resource requirements for the entire department. 2. The Professional Services ResourceManager will often work on multiple projects at once, so its important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills more »