Service Desk Team Lead - Application SupportManager - Service Desk Manager - Application Manager - 3rd Line Support We are looking for an enthusiastic Service Desk Lead/App Support Desk Lead t/Application SupportManager/3rd Line support analyst to join our client as their first Service Desk Team Lead, to establish the function and grow the team As a leader in their field, our client prioritises excellence, creativity, and efficiency in all aspects of our … work. They are seeking like minded individuals to drive success through various channels, Service/Support desk being their main priority. Responsibilities: Analyse and improve current IT processes, implementing new ideas to enhance efficiency. Oversee development and system support functions. Utilize JIRA for project management. more »
OVERSEAS Work (3 months rotation). Living expenses are covered when working away £50,000 (TAX FREE) The Technical Service and SupportManager will be responsible for overseeing technical service operations and providing top-tier support to our international clients. This role … a strong technical background, excellent problem-solving skills, and the ability to work effectively in diverse cultural environments. Key Responsibilities: Manage and oversee technical service operations for international clients during the three-month rotation. Provide hands-on technical support and troubleshooting for clients, resolving complex issues efficiently. … Coordinate with local and remote teams to ensure seamless service delivery and support. Develop and implement service strategies to improve client satisfaction and operational efficiency. Train and mentor local support staff, enhancing their technical skills and knowledge. Maintain detailed documentation of service activities, including incident more »
Aylesbury, Buckinghamshire, South East, United Kingdom
ecruit
Support and Customer ServiceManager – £30,000-£35,000– Fairford Leys, Aylesbury The Role Do you possess a minimum of 3 years' experience in a customer support or service management role? Are you a strong leader with the ability to analyse data … for you. We are a Sage Software specialist for schools and businesses, looking to appoint an experienced and analytical Support and Customer ServiceManager to our growing team. You will oversee our customer support operations, managing a team of support specialists … ensuring customer satisfaction and improving service processes. This role requires a blend of leadership and exceptional customer service skills. If you're a motivated and experienced customer service professional who thrives in a supportive environment, we encourage you to apply! Key Responsibilities: Lead and manage the customer more »
processes of their end-users within their specialist markets. This organisation is a fully remote company and they are looking for an IT ServicesSupportManager who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the … sector would be preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. Your new role As a ServiceSupportManager at this fast growing organisation, you will play a pivotal role in our multi-vendor support … will extend beyond the successful delivery of support outcomes. You will strive to elevate support across the organisation, from the Service Desk to our Dev Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Niyaa People Ltd
Job Opportunity : SupportServicesManager Location : Nottinghamshire. Type: Full-Time Salary: £36,000-£41,000 Role Overview: Join our Clients dynamic team to enhance the lives of those using our services. You will lead and manage homelessness and mental health … supportservices, including a mental health helpline, crisis house, and out-of-hours homelessness provision. Key Responsibilities: Ensure trauma-informed, customer-centered service delivery. Address and learn from complaints promptly. Foster equality, diversity, and individual rights. Maintain strategic relationships with partners and funders. Manage housing services, including … property maintenance and tenant support. Lead, develop, and support a diverse staff team. Ensure compliance with operational policies and quality standards. Requirements: 3+ years of experience managing services and teams in a housing or support setting. Strong partnership and networking skills. Excellent communication, leadership, and administrative more »