Tunbridge Wells, Kent, United Kingdom Hybrid / WFH Options
Resource Solutions - GSC
for reviewing, providing feedback on and performing manual steps involved Ideally have experience using automated deployment tooling with Salesforce such as Copado Fully understand changemanagement processes and work with Release Management teams to execute these Help other teams understand how these processes work and how to … get change delivered on the platform Help drive continual improvement in these processes through constructive feedback to the Platform Owner as relevant Operational Platform Health Undertake proactive and reactive platform operational activities to ensure the platform is meeting non-functional requirements (performance, availability, security etc) Support incident triage, response … maintain and communicate operational reporting including dashboards Help drive continual improvement in these processes through constructive feedback to the Platform Owner as relevant Lifecycle Management Create and maintain documentation in Confluence about platform processes and work instructions Support non-production environment management activities Manage sandboxes, including new requests more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
integration, Shrepoint online, Office applications and eDiscovery EOP and ATP. Windows365 & AVD Excellent troubleshooting/problem solving skills and experience with incident, problem and changemanagement processes You will also benefit from having: Extensive knowledge of?several?Yorkshire Waters Major?IT?services. Azure Administration and Maintenance Microsoft Defender … and Modern Cloud Management Zscaler?VPN & Proxy Solution (Client Administration,?Deployment?and Troubleshooting) Although our assets are operational 24 hours a day, 365 days a year the company is committed to support flexible work patterns and job share options, where possible, to give you more control over your time more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
NFP People
detail and have the ability to collaborate with a wide range of stakeholders and partners and use appropriate language/influencing skills, previous project management experience related to changemanagement or in a mixed BAU/project delivery dynamic is desirable but not essential, prior knowledge of … work scheduling, decision logging, RAI&D mapping and change control would also be beneficial but not essential, Strong IT skills including SharePoint and Excel are essential. About the organisation: This unique charity connects people and green spaces to deliver lasting outcomes for both, their vision is Healthier, Happier Communities more »
faults/support calls ensuring that we consistently meet local and national key performance indicators, whilst adhering to ITIL guidelines and the SBU Asset management process. The SBU ICT Service is a fast-paced environment - over 90,000 calls were logged in the past twelve months. The successful candidate … level Microsoft Office Suites TCPIP Desktop configuration Printer and other peripheral diagnostics and connectivity Desirable Experience of IT within a healthcare environment Active Directory management Other Essential Self motivated in learning new technologies and techniques in support of the organisation IT requirements by formal training, self study and practical … and be able to supply first class support and advice Able to work alone and as part of a team Able to adapt to change and keep up with new technologies using own initiative Ability to work within ChangeManagement guidelines (ITIL). Desirable Experience of working more »
OFFICE 15, RICHARDSHAW BUSINESS CENTRE, GRANGEFIELD INDUSTRIAL EST, PUDSEY, England Hybrid / WFH Options
SEARCHMOVE LTD
technical specifications Create b2b client api integration documentation Communicate software solutions and ideas to technical and non-technical stakeholders Cyber Risk understanding and risk management to implement security governance and meet regulatory compliance Data analysis making recommendations to improve business performance Analytical and problem-solving skills Training Velocity apprenticeship … of application-based products and services. Deliver the roll-out of upgrades to existing technologies, implement new technologies for use by colleagues and provide changemanagement support to them Assist with the planning of IT application and infrastructure change projects, implementing, testing and rolling out software and … hardware relating to these change projects. Implement and support the creation of remote working environments Training schedule has yet to be agreed. Details will be made available at a later date. For a full list of programme modules visit: https://velocity-pt.co.uk/The role offers long more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
DHU Healthcare
and IA Intelligence Analyst to join our 111 Systems Development team. Reporting to the 111 Systems Development Manager, this role will focus on performance management, business intelligence insights, and continuous service improvement with a primary focus on quality management and interaction analytics. If you have a knack for … expert knowledge on quality analytics and voice interaction analytics. Oversee the usage of NICE CXOne Interaction Analytics and NICE Quality Central, including system optimisation, changemanagement, and training. Lead and motivate junior analysts to deliver best-in-class service, focusing on process improvement and new thinking. Identify improvements … in SQL, Power BI, VBA, MS Excel, and data visualization techniques. Strong background in turning data into actionable insights. Knowledge and experience with Quality Management systems (preferably NICE CXOne). Excellent communication skills with a flair for storytelling and the ability to engage stakeholders. Advanced PC and MS Office more »
Leeds, England, United Kingdom Hybrid / WFH Options
EMIS
office on a quarterly basis. So, if you are someone with a passion for excellent customer experience and have exposure or experience with project management, then apply today! What you’ll do We are a busy team, managing all aspects of the project life cycle and we have a … to deliver the agreed requirements, proactively planning and managing all aspects of the delivery to ensure our projects meet quality benchmarks. Like any Project Management role, stakeholder engagement is key, and it is no different here. You will work closely with the business to ensure that delivery of project … project team to ensure agreed plans are in place, issues proactively managed and updates provided regularly Understand customer requirements and manage risk assessments and changemanagement processes. Ensure that you work closely with your team, peers, and wider business to motivate and lead them towards success. Manage financial more »
Leatherhead, England, United Kingdom Hybrid / WFH Options
Sectech Solutions
result of this, they are looking for a strong Training Lead to join them and lead the training workstream. Working with the Global Organisational ChangeManagement (OCM) Lead, you will lead the Global training workstream to develop and build the Programmes Training repository and all support centralised training … the Training Collateral Development Plan – from concept to publication. Define evaluation metrics for all training. Development of User Personas and Learning Pathways Creation and management of all training collateral including but not restricted to Classroom/remote course content, E-learning, Reference guides, Videos. Provide status updates regularly to … handling and resolution & new ways of working. Key Skills: Excellent organisational skills Prior experience of working within a training team environment Experience of training management in D365 implementations Experience of managing a team Experience of Learning Management Systems Ability to use SharePoint Admin- desired Strong Stakeholder managementmore »
Greater Leeds Area, United Kingdom Hybrid / WFH Options
CPC Project Services
Commercial & Assistant Commercial Managers - Transport & Infrastructure CPC Project Services Ltd - Leeds Area - Hybrid Working CPC is an independent project and commercial management consultancy, providing the best technical expertise in delivering transportation, infrastructure, property and transformational change projects. Our people are dedicated to meeting our clients’ needs, unified by … to join CPC’s Commercial Services Division within the Transport and Infrastructure Business Unit as a Commercial/Cost manager, driving cost and contracts management across all areas of major transport and infrastructure projects. Relevant skills and qualifications: · Experience of working in Quantity Surveying/Commercial Management team … . Experience of working pre and/or post-contract in the rail sector · Experience carrying out cost management activities including monthly reporting, cash flow control as well as forecasting of supported projects · Knowledge of tendering and the procurement process, and/or procurement experience · Strong stakeholder managementmore »
Northampton, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
Managed IT support, Cybersecurity, and Communications. Our dedicated team of highly skilled IT specialists possesses extensive knowledge in technologies such as User/Endpoint Management, Server/Network Infrastructure, Virtualisation, Cloud, Hyper-convergence, Active Directory, Cybersecurity, Connectivity, Telephony, Backup Maintenance & Disaster Recovery, and Line of Business applications, among others. … on help at customer sites, typically 1-2 times a week. Excellent customer-facing skills are essential. Responsibilities - What Will You Be Doing? Operational Management Provide support across the whole line of business to both external and internal customers. Act as an escalation point for advanced or difficult help … Reinforce SLAs to manage end-user expectations. Provide suggestions for continual service improvement. Evaluate documented resolutions and analyze trends to prevent recurring issues. Alert management to emerging trends in incidents. Deploy pre-packaged software as needed using automated deployment tools. Assist in software releases and rollouts according to changemore »
Reigate, England, United Kingdom Hybrid / WFH Options
Opus Technology
and supportive environment that offers valuable training and career development. This role will have overall accountability for the integrity of our business data and management reporting. Join our Service Delivery Team Working with our Business Analyst, you will supporting the improvement of our business efficiency through analysis of internal … analysing data that supports the organisation's goals, optimising the use of Microsoft Dynamics and other business systems. You will also assist in the management of the full life cycle including requirements gathering, scoping, third party development, implementation, testing, training and documentation of all medium to large business system … change requests. Salary up to £50,000 DOE 25 Days Holiday + 8 Bank Holidays Optional Hybrid working (3 days a week in Reigate) Other organisations may call this role Process Analyst, Functional Consultant, Business Analyst, Business Process Analyst or CRM Specialist. Who are we looking for? We are more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Procentia
that good stuff. Our flagship product is IntelliPen, a state-of-the-art, Internet browser-based pensions and benefits administration system, encompassing workflow, document management, payroll, accounting, reporting and all of the functionality a modern pensions department will demand. The Job The Commercial Manager/Legal Counsel works closely … Director as a seamless team which plays a critical role to ensure our business deals are correctly captured and successfully implemented through robust contract management and ensuring associated risks are identified and mitigated. As a contracts expert, you will also use your expertise to safeguard our reputation by ensuring … that the company strictly follows its guidelines and compliance procedures as well as give legal advice to management about relevant issues. You will effectively ensure legal and contractual conformity and minimize probability of risk exposure. Working alongside all key stakeholders (internal and external) and subject matter experts, the Commercial more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
DHU Healthcare
in driving and supporting optimised workforce and telephony reporting. Your insights will contribute to our goal of delivering consistently high-quality patient care, performance management, business intelligence insights, and continuous service improvement. Key Responsibilities Act as a champion for high-quality patient care and interactions across all NICE systems. … creation of optimised Workforce and Telephony reports aligned with operational metrics and KPIs. Influence senior stakeholders with expert knowledge on quality Telephony and Workforce Management (WFM) best practices. Lead the day-to-day utilisation of the NICE CXOne and NICE IEX WFM systems, including optimisation, changemanagement … visualization. Strong ability to turn data into actionable insights. Excellent communication skills with a flair for storytelling. Knowledge and experience with NICE IEX Workforce Management and NICE CXOne Telephony systems. Advanced PC and MS Office skills. Preferable Experience as a Data Analyst, Analytics Engineer, or similar role. Experience in more »
Manchester, North West, United Kingdom Hybrid / WFH Options
SW6 Associates Limited
Bridges at SW6 to talk about exceptional opportunities! SW6 recruit in to: Technology Recruitment, Finance Recruitment, Oil Recruitment, Gas Recruitment, Energy Recruitment, IT Recruitment, Management Consultant Recruitment, Engineering Recruitment, SAP Recruitment, HR Recruitment, Legal Recruitment, Paralegal Recruitment, Investment Banking, Recruitment, Hedge Fund Recruitment, Digital Recruitment, Media Recruitment, Marketing Recruitment … Public Sector Recruitment, International Recruitment, Pharmaceutical Recruitment, Bioscience Recruitment, Procurement Recruitment, Supply Chain Recruitment, Management Recruitment, Board Recruitment and Executive Recruitment, Banking Recruitment, ChangeManagement Recruitment, Insurance Recruitment, Multi-lingual Recruitment We will consider all experience from different domains including for the role as a Trainee Recruitment … media sales, 'promotional work, 'door to door sales, 'brokering, 'brokerage, 'insurance broker, 'trader, 'inbound or outbound calls, 'B2B sales, 'B2C sales, 'telesales, 'fundraising, 'Graduate Management, 'Graduate Trainee Recruitment Consultant, 'Trainee Recruitment Consultants, 'Associate Recruitment Consultants, 'Business Graduate . more »
Manchester, North West, United Kingdom Hybrid / WFH Options
SW6 Associates Limited
Bridges at SW6 to talk about exceptional opportunities! SW6 recruit in to: Technology Recruitment, Finance Recruitment, Oil Recruitment, Gas Recruitment, Energy Recruitment, IT Recruitment, Management Consultant Recruitment, Engineering Recruitment, SAP Recruitment, HR Recruitment, Legal Recruitment, Paralegal Recruitment, Investment Banking, Recruitment, Hedge Fund Recruitment, Digital Recruitment, Media Recruitment, Marketing Recruitment … Public Sector Recruitment, International Recruitment, Pharmaceutical Recruitment, Bioscience Recruitment, Procurement Recruitment, Supply Chain Recruitment, Management Recruitment, Board Recruitment and Executive Recruitment, Banking Recruitment, ChangeManagement Recruitment, Insurance Recruitment, Multi-lingual Recruitment We will consider all experience from different domains including for the role as a Trainee Recruitment … media sales, 'promotional work, 'door to door sales, 'brokering, 'brokerage, 'insurance broker, 'trader, 'inbound or outbound calls, 'B2B sales, 'B2C sales, 'telesales, 'fundraising, 'Graduate Management, 'Graduate Trainee Recruitment Consultant, 'Trainee Recruitment Consultants, 'Associate Recruitment Consultants, 'Business Graduate . more »
Tamworth, Staffordshire, United Kingdom Hybrid / WFH Options
Akkodis
package and tailored application implementations and collaborating with other teams to deliver improvement projects that support the customer experience. The role requires excellent project management skills. You will be leading the project team, and be responsible for the successful delivery of your projects, ensuring excellent outcomes and tangible benefits. … with specified requirements, available project resource and the complexity of the project Ensuring excellent project governance, through managing project controls the use of project management tools Provide informative and accurate progress and exception reporting to a range of internal and external customer stakeholders To manage the customer's project … ability to have a strong impact in the project, and influence key decisions and decision makers Have a full driving license. Desirable Recognised Project Management qualification Be competent with project planning using Microsoft Project or equivalent tool Worked within the fleet/leasing industry Experience of changemanagementmore »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Natural Resourcing Ltd
capital programs or large portfolios within infrastructure, real estate, energy & natural resources, or defense sectors. You will help transform our clients' project-programme-portfolio management (P3M) by implementing digital solutions, maximizing successful outcomes and investment returns. Responsibilities: Assess client challenges and requirements. Implement P3M methodologies, processes, tools, and systems. … or implementing project controls or P3M solutions. Experience with large capital projects/programmes covering multiple project controls functions. Experience in business transformations and changemanagement activities. Familiarity with supporting P3M capability/maturity assessments. Proficiency in Microsoft Office, Teams, and diagramming tools (e.g., Visio, Lucid Chart). … Analytical mindset with data manipulation and presentation skills (SQL, Power Query/Power BI, Tableau, Qlik). Experience with project management or project controls software in areas such as cost estimation, activity planning, portfolio management, contracts, workflow, and risk management. Strong report writing and stakeholder engagement skills. Familiarity more »
South East London, London, United Kingdom Hybrid / WFH Options
Celon Group Limited
and client(s) to define and document network requirements. Review and integrate requirements, including functional, security, usability, performance, quality, and operations. Proactive maintenance, capacity management and ongoing upgrade of the core network infrastructure Ensure all Network related changes follow the necessary infrastructure Changemanagement processes. Essential Skills more »
1 Red Hall Court, Wakefield, England Hybrid / WFH Options
Talion
to deliver the efficient and effective operation of the technology platforms that underpin our services Work within ITIL aligned-processes –Incident, Request, Problem and ChangeManagement Undertake continuous service improvement reviews and feed these back to the Head of Platform Engineering Training Why choose our Azure Cloud Support … above) (Essential) About the Employer Talion Talion is a Managed Security Services Provider forged from BAE Systems and brought into the market through a management buyout at the start of 2020. Talion delivers a full end to end service for organisations from large scale enterprise to the SME market. more »
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Langley James Limited
Dynamics 365 Consultant (Remote Working) based in Norwich is required by a property management company which have a presence throughout Europe, paying up to £60k. This position centres on adopting an agile mindset and requires technical skills in Power Automate, Dynamics 365 sales and excellent customer service. Joining a … multidisciplinary changemanagement team, the Cross functional CRM Consultant will be required to develop solutions to automate daily operations. This role offers an opportunity to immerse yourself into the company's CRM systems and contribute to exciting projects. Requirements Conduct thorough testing of CRM solutions to ensure functionality more »