Remote Customer Insight Jobs in the UK excluding London

1 to 16 of 16 Customer Insight Jobs in the UK excluding London with Remote Work Options

Customer Insights Manager

Birmingham, England, United Kingdom
Hybrid / WFH Options
Harnham
CUSTOMER INSIGHT MANAGER EAST BIRMINGHAM (hybrid) UP TO £55,000 + benefits Bring your SQL and customer insight skills to support this leading financial services company! Being able to work across the business and use data and insights to make changes across the business, this is … from around the globe, communicating in a way that works for all hands on with SQL, SAS and Python for conducting analytics work, understanding customer behaviour, lifetime value, retention, etc. and deployment of segmentation models to fully understand the customer base, propensity models to predict future customer behaviour, and customer frequency modelling different business problems and how data can help the business YOUR SKILLS AND EXPERIENCE: experience in a customer insight analytics role, working across similar projects as listed above technical skills in SQL, SAS, and/or Python, as well as a more »
Posted:

Customer Insight Analyst (Data Analytics)

Edinburgh, Scotland, United Kingdom
Hybrid / WFH Options
Pontoon Solutions
Customer Insight Analyst (Data Analytics)** Duration: 6 Months (Possibility for extension) Location: Hybrid/Edinburgh (2 days in office) Rate: A highly competitive Umbrella day rate or salary is available for suitable candidates Role purpose This is a great opportunity to join a fast growing and increasingly influential … help inform solutions to the problems and opportunities facing our customers. What are we looking for? We’re looking for an experienced data/Insight analyst who will be responsible for the analytics agenda within a particular change domain. Someone who is able to support the design of customer centric change through the delivery of robust, high quality, actionable customer Insight. You’ll need to show a passion for the role data can play in driving evidence-based decision making, and an ability to translate data into practical analytics which creates impact and influences the direction of more »
Posted:

CRM Manager

Leeds, England, United Kingdom
Hybrid / WFH Options
Pharmacy2U Ltd
develop a positive, open, and honest working environment for all. This role is to create and execute the CRM plan which meets both our customer and commercial targets, delivered accurately and to schedule. This role plays a significant part in ensuring we deliver a world-class customer experience … increased customer lifetime value and maximises upsell and cross-sell opportunities through various customer touchpoints and communications channels. If you thrive on working in a busy environment and like to get your sleeves up and hit the ground running this could be the role for you. What’s … deployment and hypercare Lead the creative development of CRM communications, collaborating with the design team to ensure high quality, engaging output Manage and develop customer onboarding, retention, loyalty, cross-sell, and upsell flows through our CRM system to enhance the customer experience Continuously review and improve these processes more »
Posted:

Dynamics CRM Solution Architect

Maidenhead, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Cognizant
clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the CRM Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics to … CSS, JSON, XML, Javascript and SQL Good to have experience and knowledge of Dynamics for Marketing Microsoft Azure Power Apps and Portal Field Services Customer Insight What education and certification credentials are needed for this role? Educated to degree level or equivalent TOGAF certified ideally Certified in an … Agile methodology Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales MB-210) is highly desirable Microsoft certifications in Power Platform (e.g., Power Platform App Maker, Power Platform Functional Consultant, Power Platform Developer and Solution architecture) EMPLOYMENT ELIGIBILITY Cognizant Microsoft Business Group requires candidates more »
Employment Type: Permanent, Work From Home
Posted:

Adobe Engineer

Middlesex, South East, United Kingdom
Hybrid / WFH Options
SKY
preferably but not necessarily in the TV or entertainment industry. A passion for TV and good understanding of Skys content offering. Able to distil customer insight and performance data into clear and actionable plans. Knowledge on Adobe Message Center Platform. Team overview Want to unlock the power of … data? Our Group Data Hub works with millions of data transformations every day to deliver value, improve customer experience and enable new product launches. From architecture to analytics and engineering to science: its how we bring customers more of what they love. The rewards There's one thing people more »
Employment Type: Permanent, Work From Home
Posted:

Key Account Manager - Marine

Exeter, Devon, South West, United Kingdom
Hybrid / WFH Options
Met Office
pushing boundaries to make tomorrow better for our customers Your world of expertise The Transport Team sits within the Markets Directorate, and collectively manages customer and stakeholder relationships in the transport sector (land, sea, air & space) that are mutually beneficial, align to Met Office and government strategies and deliver … profitable revenue. We contribute to the Met Office by understanding customer requirements and working with colleagues in Markets and beyond, to deliver a range of existing and new services to address the customer's needs. You will lead on international maritime activities, including acting as the Met Area … to identify and promote activity in areas of greatest potential, aligned to emerging Met Office capabilities. Including the use of a CRM system. Understand customer needs and align to Met Office capabilities in order to maximise the value of weather and climate services for the customer. Provide sector specific more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Data Solutions Manager

Lisburn, Northern Ireland, United Kingdom
Hybrid / WFH Options
Kelvatek
engineering or device product management teams. RESPONSIBILITES · Engagement with customers across all teams to capture requirements and data use cases Support sales team with customer presentations and proposals for data solutions Product Roadmap: Define and maintain the Kelvatek data uses cases and associated product roadmap Work with Data Solutions … techniques and tools Excellent communication and presentation skills DESIRABLE · Experience using Jira and confluence Experience working in a SCRUM environment Evidence of use of customer insight and ability to problem solvE OUR VALUES We work together - We know that working collaboratively will help us reach our shared goals … Here at Camlin, our people are central to what we do and what we can achieve. And as we move towards becoming industry and customer ‘partners’ that’s even more important. We trust our team members to do their best and be supportive. We won’t accept the ‘way more »
Posted:

Dynamics CRM Architect

West Midlands, United Kingdom
Hybrid / WFH Options
Clarion Housing
meet the needs of our Latimer business. Responsible for the design, development, implementation and service support of our Dynamics 365 Sales and Marketing systems (Customer Insight Journeys and Model Driven Apps) and associated services you'll share your knowledge and experience with the team and advise on best … and demonstrable experience of designing, implementing and supporting Dynamics 365 based Sales and Marketing solutions is vital. If you're a highly experienced Dynamics Customer Journeys and Marketing Architect or Technical Consultant ready to take the next step in your technical design and delivery career then apply now! Join more »
Employment Type: Permanent, Work From Home
Salary: £90,000
Posted:

Dynamics CRM Architect

Norwich, Norfolk, East Anglia, United Kingdom
Hybrid / WFH Options
Clarion Housing
meet the needs of our Latimer business. Responsible for the design, development, implementation and service support of our Dynamics 365 Sales and Marketing systems (Customer Insight Journeys and Model Driven Apps) and associated services you'll share your knowledge and experience with the team and advise on best … and demonstrable experience of designing, implementing and supporting Dynamics 365 based Sales and Marketing solutions is vital. If you're a highly experienced Dynamics Customer Journeys and Marketing Architect or Technical Consultant ready to take the next step in your technical design and delivery career then apply now! Join more »
Employment Type: Permanent, Work From Home
Salary: £90,000
Posted:

Head of CRM

North West, United Kingdom
Hybrid / WFH Options
Som3
with other departments, particularly acquisition. Your mission will be to enhance engagement, interest, and sales through tailored prospect lifecycle nurture campaigns aligned with our customer journeys. Responsibilities: Develop, articulate, and execute a CRM strategy to nurture prospects and increase conversion rates for new acquisition and retention. Lead the CRM … and successful campaign launches. Analyze and report on all CRM activities, focusing on targets that align with business goals. Develop strategies to enhance lifetime customer value (LCV) and support business growth. Manage all CRM channels, creating and activating effective campaign plans for target audiences. Support our omnichannel customer experience by working with business stakeholders, both internally and externally. Utilize CRM tools and data analytics to gain customer insights and enhance the customer journey. Stay updated on industry trends and best practices, continually seeking opportunities for innovation and improvement. Experience with CDPs like Segment and CRM more »
Employment Type: Permanent
Salary: £45000 - £55000/annum
Posted:

CRM Specialist

Manchester, North West, United Kingdom
Hybrid / WFH Options
Forward Role
data manipulation and reporting and expertise in Excel to drive strategic decision-making. Responsibilities: Email Marketing: Develop and execute comprehensive CRM strategies to enhance customer relationships and drive revenue growth. Lead the planning, execution, and optimisation of email marketing campaigns, including segmentation, personalization, and A/B testing. Data … campaign performance and drive continuous improvement. Use advanced Excel skills to manipulate data sets and generate comprehensive reports, reporting to stakeholders across the business. Customer insights: Design and execute surveys to gather customer feedback and insights. Analyse survey data and summarise key findings to share with stakeholders across more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Senior Product Owner - Telephony Automation

Walsall, West Midlands, United Kingdom
Hybrid / WFH Options
HomeServe
Team in Walsall. The successful candidate will have proven experience in reducing demand within an operational/contact centre environment and driving improvements in customer experience. You will be responsible for communicating at all levels so exceptional people and stakeholder management skills are essential. Experience in automation and robotics … order to deliver the very best outcomes for our Customers and the Company. The Department is formed in a matrix structure with disciplines across Customer Operations, Product, Change, Technology and Digital Delivery and relationships across third party vendors. ROLE PURPOSE To own the product vision and roadmap, principally aligned … within an agile framework. With focus on delivering value for HML and its Customers, you will constantly look to fix, improve and transform our customer journeys. This role is accountable for driving digital and automation growth aligned to its respective product, with targets aligned to overall digital growth, utilisation more »
Employment Type: Permanent
Salary: £60,000
Posted:

Product Manager - Digital Solutions

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
Confidential
Understand the critical role of digital solutions in delivering best-in-class end-to-end solutions. - Segmentation Strategy: Create detailed segmentation strategies based on customer problems and industry challenges. - Product Roadmap and Collaboration: Partner with hardware product teams to build product roadmaps integrated into the company s digital product … with the marketing team to develop compelling collateral and campaigns for existing and new products. - Value Proposition and Marketing: Create compelling value propositions and customer-centric content marketing for the product line. - Research and Development: Research opportunities to create product specifications, roadmaps, and business cases. - Sales Success Monitoring and … Collaboration : Build strong working relationships with the management team to influence product and commercial development direction. Knowledge, Skills & Key Touch Points: - Marketing Strategy and Customer Orientation: Ability to align marketing efforts with business strategy and ensure capability to succeed in the market. - Customer Insights and Experience: Understand customer more »
Posted:

Product Manager - Digital Solutions

Greater Bristol Area, United Kingdom
Hybrid / WFH Options
Radiodetection Ltd
Understand the critical role of digital solutions in delivering best-in-class end-to-end solutions. - Segmentation Strategy: Create detailed segmentation strategies based on customer problems and industry challenges. - Product Roadmap and Collaboration: Partner with hardware product teams to build product roadmaps integrated into the company’s digital product … with the marketing team to develop compelling collateral and campaigns for existing and new products. - Value Proposition and Marketing: Create compelling value propositions and customer-centric content marketing for the product line. - Research and Development: Research opportunities to create product specifications, roadmaps, and business cases. - Sales Success Monitoring and … Collaboration : Build strong working relationships with the management team to influence product and commercial development direction. Knowledge, Skills & Key Touch Points: - Marketing Strategy and Customer Orientation: Ability to align marketing efforts with business strategy and ensure capability to succeed in the market. - Customer Insights and Experience: Understand customer more »
Posted:

Product Manager

Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
Arnold Clark
digital journey of millions of customers? The automotive industry is on the cusp of a fundamental change, driven by rapidly adapting technologies and evolving customer expectations. You can help influence that change as a Product Manager for Arnold Clark. Youll be involved in building exciting, high-profile products while … in a cross-functional team of other talented people. Youll work on the development of digital products, collaborate on innovative ways to improve our customer experience and drive car retailing into the future. As a department, we lean into remote working and provide plenty of flexibility, while at the … working remotely and in the office under our hybrid scheme. Day-to-day duties Engage with developers, UX designers, users and stakeholders to solve customer problems. Translate customer insights and business priorities into actionable user stories. Establish the best solutions and understand customer needs by conducting user more »
Employment Type: Permanent, Work From Home
Posted:

Web Analyst - Hybrid

Skelmersdale, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Forward Role
s functions, the company now operate efficiently and are hugely successful across UK, Ireland and Europe. There is now a huge focus on the customer, and massive investment in to the ongoing digital transformation to become an ecommerce led, customer focused business. The Digital & Customer Insights function … the journey, increase conversion, and enhance the user experience. Role & Responsibilities: Utilising data from a variety of sources and tools to analyses and deliver insight and understand trends to do with web traffic, user behaviours Work in collaboration with Data Scientists and Customer Analysts to provide a hollisitci … view of product and customer insights Support E-commerce team with A/B test analysis and driving the CRO roapmap Conduct user research to support data analysis and feed insights into the UX teams to support a new website build Integration of customer satisfaction surveys Managing improvements more »
Employment Type: Permanent
Salary: £40,000
Posted:
Customer Insight
the UK excluding London
10th Percentile
£30,750
25th Percentile
£42,500
Median
£55,000
75th Percentile
£67,500
90th Percentile
£115,000