1 to 25 of 43 Customer Insight Jobs in the UK excluding London

and success with us. What you can look forward to as Business Account Manager (m/f/d) - JLR & Volvo: Leads the Global Customer Account Team, manages the customer interface, and drives customer proximity Responsible for all commercial topics, including new project acquisitions, series business, change … management, and annual price negotiations Drives customer profitability and cashflow management, including, accounts receivables, claiming, and VAVE Ensures all P&L related KPIs are aligned with the Business Units and tracks execution within the Sales Team Drives a ‘living’ and ‘actionable’ global customer strategy in line with OP …/SP targets Building a robust customer relationship with reliable customer insight, understanding of market trends, product demand, benchmarking Your Profile as Business Account Manager (m/f/d) - JLR & Volvo: More than 5 years of experience in a similar area with personnel responsibility, preferably in more »

sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and … needs in the context of delivering high quality assessments and driving improved educational outcomes.The role will work closely with Business Growth to gain market insight of emerging trends, pain points and user needs. It will also work closely with Product Management to align product roadmaps that deliver the required … integrating their service offerings into the proposition, ensuring the delivery of high quality and high value services.Collaborate with the Business Growth teams to understand customer requirements, market dynamics and competitive landscape, and agree go to market plans.Establish and maintain catalogue descriptors, pricing and licence models, and compelling bid and more »

develop a positive, open, and honest working environment for all. This role is to create and execute the CRM plan which meets both our customer and commercial targets, delivered accurately and to schedule. This role plays a significant part in ensuring we deliver a world-class customer experience … increased customer lifetime value and maximises upsell and cross-sell opportunities through various customer touchpoints and communications channels. If you thrive on working in a busy environment and like to get your sleeves up and hit the ground running this could be the role for you. What’s … deployment and hypercare Lead the creative development of CRM communications, collaborating with the design team to ensure high quality, engaging output Manage and develop customer onboarding, retention, loyalty, cross-sell, and upsell flows through our CRM system to enhance the customer experience Continuously review and improve these processes more »

e-commerce platforms, and driving online sales growth. The Platform Manager will leverage Amazon Brand Analytics tools and third-party analytics tools to analyse customer behaviour and optimize marketing strategies. The individual will segment customers and analyse their behaviour to provide valuable insights that guide decision-making and drive … revenue growth. The use of Frequency Rank Basket Analysis Purchase Behaviour Demographics Customer Reviews Comparison Source Analysis Responsibilities Create and manage marketing campaigns, including email marketing, social media advertising, SEO/SEM, and affiliate marketing, to drive traffic and increase conversions. Involved in planning, coordinating, and executing e-commerce … activities to drive online sales and enhance the customer shopping experience. Digital marketing, data analysis, and understanding of the online retail market are key to the successful execution of their role. Managing and updating the e-commerce platforms, monitoring market trends, and analysing customer behaviours to drive online more »

will be at the helm of our product development lifecycle, from conception through to delivery. This role demands a unique blend of technical acumen, customer insight, and product management skills to ensure our products meet market needs and exceed expectations. As a key leader within our organisation, you … product development and launch. Oversee the entire product lifecycle, identifying opportunities for new features, improvements, and innovations based on market trends, competitor analysis, and customer feedback. Lead cross-functional teams to deliver products on time and within budget, ensuring high quality and customer satisfaction. Take ownership of product … with both technical and non-technical stakeholders. Agile/Scrum certification or significant experience working in agile development environments. A strategic thinker with a customer-focused mindset and a commitment to continuous improvement. more »

to meet our objectives; setting the product value proposition and ensuring the product's success commercially. You will work with all parts of our Customer and Product directorate and across the wider AQA to achieve this. The driver will come from a variety of sources including customer insight more »

help to develop and market new (Maths) qualifications and new supporting products which meet teacher and student needs. Working with all parts of our Customer and Product directorate, and more broadly across the organisation, you'll pull together cross-functional teams to deliver product plans which dive commercial success. … Using data and customer insights, you'll uncover and evaluate market opportunities and innovations, liaising with internal and external stakeholders and influencers to capture and develop ideas. You will be supported by the Head of Product for Maths this will be a key role in delivering our strategy for more »

To Go & Savoury Pastry, primarily across our brands Urban Eat, Leaf & Loaf & West Cornwall Pasty Company. Delivering Innovation that is driven by consumer and customer insight. Continuously developing and introducing new and improved products to meet strategic objectives of the business and expectations of customers. Generating internal and external … briefs Conudcting market research to investigate and identify customer needs The Ideal Candidate We believe that success is built upon collaboration and diverse perspectives. At Samworth Brothers, we welcome candidates who are passionate about working together to achieve greatness. As a valued member of our team, you will bring more »

digital journey of millions of customers? The automotive industry is on the cusp of a fundamental change, driven by rapidly adapting technologies and evolving customer expectations. You can help influence that change as a Product Manager for Arnold Clark. Youll be involved in building exciting, high-profile products while … in a cross-functional team of other talented people. Youll work on the development of digital products, collaborate on innovative ways to improve our customer experience and drive car retailing into the future. As a department, we lean into remote working and provide plenty of flexibility, while at the … working remotely and in the office under our hybrid scheme. Day-to-day duties Engage with developers, UX designers, users and stakeholders to solve customer problems. Translate customer insights and business priorities into actionable user stories. Establish the best solutions and understand customer needs by conducting user more »

growth. The company are scaling and increasing their market share resulting in scope to pick up more responsibility and progress quickly. Core responsibilities: Use customer insight and data to drive the business forward. Partner with the Senior Leadership Team to develop and execute a strategic roadmap A focus more »

week Monday to Friday) Exceptional benefits + outstanding team + career improvement An exciting opportunity, due to the growth, is now open within our customer-oriented and highly dynamic UK operations team, we are looking for passionate and energetic experts with precision and unwavering attention to detail to support … our Service team with full professional customer service and administrative support. Showcase your responsive approach and world-class relationship management skills to develop this role you'll be the linchpin of UK operations! As part of a highly professional, experienced team, you will be fully supported in your success … facilities and 99% of Class A tertiary hospitals. Our goal is to continuously improve and stand up an inclusive culture where diversity provides deeper customer insights and creates a competitive advantage in the markets we are. By attracting, developing and engaging the best team of diverse, empowered employees, we more »

commercial update of their proprietary AI driven robotics. With huge financial backing from multi-million-pound business investors, they're already accumulated a healthy customer base across the Food & Beverage industry making a name for affordable automation to the masses. But they need you to take it to the … with stakeholders at all levels, from Production Manager through to CFO Attend select industry trade shows to promote the company (UK and overseas) Feedback customer insight to the product team Customer site visits (approx. 80% of your time) On offer to you is: A competitor salary of more »

engineering or device product management teams. RESPONSIBILITES · Engagement with customers across all teams to capture requirements and data use cases Support sales team with customer presentations and proposals for data solutions Product Roadmap: Define and maintain the Kelvatek data uses cases and associated product roadmap Work with Data Solutions … techniques and tools Excellent communication and presentation skills DESIRABLE · Experience using Jira and confluence Experience working in a SCRUM environment Evidence of use of customer insight and ability to problem solvE OUR VALUES We work together - We know that working collaboratively will help us reach our shared goals … Here at Camlin, our people are central to what we do and what we can achieve. And as we move towards becoming industry and customer ‘partners’ that’s even more important. We trust our team members to do their best and be supportive. We won’t accept the ‘way more »

Understand the critical role of digital solutions in delivering best-in-class end-to-end solutions. - Segmentation Strategy: Create detailed segmentation strategies based on customer problems and industry challenges. - Product Roadmap and Collaboration: Partner with hardware product teams to build product roadmaps integrated into the company’s digital product … with the marketing team to develop compelling collateral and campaigns for existing and new products. - Value Proposition and Marketing: Create compelling value propositions and customer-centric content marketing for the product line. - Research and Development: Research opportunities to create product specifications, roadmaps, and business cases. - Sales Success Monitoring and … Collaboration : Build strong working relationships with the management team to influence product and commercial development direction. Knowledge, Skills & Key Touch Points: - Marketing Strategy and Customer Orientation: Ability to align marketing efforts with business strategy and ensure capability to succeed in the market. - Customer Insights and Experience: Understand customer more »

strategy to establish the company as a market player in renewable energy solutions, driving revenue growth and profitability. Lead market research, competitive analysis, and customer insights to identify emerging trends, market opportunities, and customer needs in the renewable energy sector. Drive product innovation and development by conceptualizing, prioritizing more »

clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the CRM Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics to … CSS, JSON, XML, Javascript and SQL Good to have experience and knowledge of Dynamics for Marketing Microsoft Azure Power Apps and Portal Field Services Customer Insight What education and certification credentials are needed for this role? Educated to degree level or equivalent TOGAF certified ideally Certified in an … Agile methodology Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales MB-210) is highly desirable Microsoft certifications in Power Platform (e.g., Power Platform App Maker, Power Platform Functional Consultant, Power Platform Developer and Solution architecture) EMPLOYMENT ELIGIBILITY Cognizant Microsoft Business Group requires candidates more »

passion for leveraging technology to drive business success, they empower insurance professionals with cutting-edge tools to enhance efficiency, streamline processes, and deliver exceptional customer experiences. As a pivotal member of their product management team, you will play a key role in defining, prioritizing, and delivering CRM features and … functionalities that align with their strategic objectives and exceed customer expectations. Product Owner Responsibilities: Product Vision and Strategy : Collaborate with stakeholders to develop and articulate a clear product vision and strategy for the CRM platform, ensuring alignment with business goals and customer needs. Roadmap Development : Lead the creation … prioritize initiatives and drive product evolution. Requirement Gathering : Work closely with customers, internal teams, and subject matter experts to gather and analyse requirements, translating customer insights into actionable product features and enhancements. Feature Prioritization : Define and prioritize user stories and product backlog items based on value, complexity, and strategic more »

across to drive Segment Value Identify blockers and solve through creative problem solving, effectively escalating across all levels in the company when required. Design customer engagement processes that address the various customer segments including GBS Service lines Build effective mechanisms for providing internal feedback and external, voice of … customer feedback to development teams. Develop daily, weekly, monthly and quarterly reporting to objectively track progress to goals and to provide customer insights. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven more »

right people to help them with that change. Key Responsibilities: Trading Strategy: Develop and execute a comprehensive E-commerce trading strategy to drive sales, customer acquisition, and retention across a multitude of online brands Category management : Drive E-commerce growth through a clear category strategy that informs new product … category development. Understand seasonal trends, customer appetites and leverage margin opportunities at a category, range and product level. Marketing & Promotions: Ownership of trading calendar, its execution and oversight of key trading channels that support the delivery of the trading plan, including trade email campaigns and on-site merchandising. Brand … Establish core brand principles and evolve a trading plan to support broader marketing activities, putting E-commerce trading at the heart of the organisation. Customer insight - Work with existing agency partners and the wider marketing team to understand the customer in order to identify trading opportunities across more »

right people to help them with that change. Key Responsibilities: Trading Strategy: Develop and execute a comprehensive E-commerce trading strategy to drive sales, customer acquisition, and retention across a multitude of online brands Category management : Drive E-commerce growth through a clear category strategy that informs new product … category development. Understand seasonal trends, customer appetites and leverage margin opportunities at a category, range and product level. Marketing & Promotions: Ownership of trading calendar, its execution and oversight of key trading channels that support the delivery of the trading plan, including trade email campaigns and on-site merchandising. Brand … Establish core brand principles and evolve a trading plan to support broader marketing activities, putting E-commerce trading at the heart of the organisation. Customer insight - Work with existing agency partners and the wider marketing team to understand the customer in order to identify trading opportunities across more »

Make a difference! A Career for Customer Insight Specialists! Customer Quality and Insights Manager Caerphilly Full Time, permanent position 36.25 hours Competitive salary and excellent benefits Do you have a passion for understanding customers needs and driving change? Are you experienced in Customer Insight and … with the opportunity to make a real and positive difference for our customers in a rewarding position within a great team. Your role as Customer Quality and Insights Manager at phs Group This is a key role leading a team focused on Customer Quality, Customer Insights, Workforce … Management, Training and Customer Experience within a Customer and Contact Centre environment. You'll be focused on ensuring our customers get the best-in-class experience and that we're ahead of the curve in improving the customer experience. We want to be delivering changes to our more »

Head of Customer Experience & Insight (Social Housing) Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Salary £75,000 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is seeking a Head of Customer Experience & Insight to oversee the Customer Experience Team, which includes customer engagement and insights, complaints and the contact centre. The main focus of this role is to drive excellent performance and promote colleague development. The candidate will be responsible for improving and expanding the use of customer profiling and segmentation to ensure the … delivery of customer-centric services and engagement. Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or more »

Product and Marketing Manager is a key role in the evolution and growth of our client's business and will be responsible for translating customer/market insights and industry knowledge into winning propositions. The successful candidate will manage the assigned Printhead and Textile solutions/services within the … management activities for the assigned products and services, in close collaboration with strategic partners . Develop, assigned services roadmap, and market propositions based on customer, and competitor analyses, to ensure the offerings are leading the market needs and expectations Value proposition development based on customer insights Support sales … including making prospect/customer visits, providing sales training content, contributing to internal and external social communities/blogs/portals, and facilitating sales training activities Facilitate pricing (price setting) decisions and margin optimization Support upstream marketing activities (e.g. buyer personas, competitive positioning, market requirements, launch plan) and drive more »

help to develop and market new (English) qualifications and new supporting products which meet teacher and student needs. Working with all parts of our Customer and Product directorate, and more broadly across the organisation, you'll pull together cross-functional teams to deliver product plans which dive commercial success. … Using data and customer insights, you'll uncover and evaluate market opportunities and innovations, liaising with internal and external stakeholders and influencers to capture and develop ideas. You will be supported by the Head of Product for English this will be a key role in delivering our strategy for more »

and Services team, we are excited to further expand our department by introducing an ABM Marketing Executive who will be responsible for supporting the Customer Marketing Manager in the execution of marketing actions provided from customer profiles, purchasing behaviour and insights. Role Overview: We are seeking a proactive … ABM Marketing Executive to join our team. Reporting to the Customer Marketing Manager, the successful candidate will play a pivotal role in implementing Account-Based Marketing strategies for both high-value strategic client accounts and customer groups based on emerging purchasing profiles and customer behavioural trends. As … an ABM Marketing Executive your responsibilities are to: Develop and implement personalised marketing campaigns, tailored to specific strategic clients and customer segments, to drive engagement and revenue growth. Utilise customer insights data to develop compelling value propositions and messaging that resonate with target accounts and customer groups. more »