The successful CustomerSupportEngineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves; Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM … inquiries, providing technical support and quotations Networking: Identifying and qualifying additional sales channels and OEM customers and connecting to our customers through social media? Sales Promotion: Creating and supporting webinars, virtual conferences, real conferences and preparing presentations and content for social media channels Product Management: Receiving and interpreting the … voice of the customer and conducting competitive analysis?? Developing strong relationships, building business opportunities and working with the other members of the sales team To be successful in this role of CustomerSupportEngineer we would love to speak to anyone who has experience of: Minimum more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
The ICM Group Ltd
Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Mobile CustomerSupportEngineer to join our dynamic team in Milton Keynes , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As … a Mobile CustomerSupportEngineer, You Will: As aMobile CustomerSupportEngineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. As a Mobile CustomerSupportEngineer … and resolving them with precision and efficiency. Work directly with customers, showcasing your ability to operate under pressure. This role may require on-call support, maintenance, and equipment repair. As aMobile CustomerSupportEngineer you will potentially travel to various customer sites. Hold a clean more »
Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate CustomerSupportEngineer (site-based) to join our dynamic team in Camberley , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As … a CustomerSupportEngineer, You Will: As a customersupportengineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. Dive deep into technical issues, troubleshooting and resolving them … precisely and efficiently. Work directly with customers, showcasing your ability to operate under pressure. As a customersupport engineermay require on-call support, maintenance, and equipmentrepair What Were Looking For: Formal Electrical/Mechanical qualification desired. Computer literate Windows, excel, word, etc Experience in one of the more »
Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Mobile CustomerSupportEngineer to join our dynamic team in Milton Keynes , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As … a Mobile CustomerSupportEngineer, You Will: As aMobile CustomerSupportEngineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. As a Mobile CustomerSupportEngineer … and resolving them with precision and efficiency. Work directly with customers, showcasing your ability to operate under pressure. This role may require on-call support, maintenance, and equipment repair. As aMobile CustomerSupportEngineer you will potentially travel to various customer sites. Hold a clean more »
Belfast, County Antrim, Northern Ireland, United Kingdom
The ICM Group Ltd
Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate CustomerSupportEngineer (Site based) to join our dynamic team in Belfast, where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As … a CustomerSupportEngineer, You Will: As a customersupportengineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. Dive deep into technical issues, troubleshooting and resolving them … with precision and efficiency. Work directly with customers, showcasing your ability to operate under pressure. As a customersupport engineermay require on-call support, maintenance, and equipment repair What Were Looking For: Formal Electrical/Mechanical qualification desired. Computer literate Windows, excel, word, etc Experience in one more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Premier Technical Recruitment
Engineering and Technical CustomerSupportEngineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and … specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical CustomerSupportEngineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical CustomerSupportEngineermore »
Newark, Nottinghamshire, East Midlands, United Kingdom
Redline Group Ltd
Are you a CustomerSupportEngineer looking for a new role based in Newark, Nottinghamshire? My client is an Awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. These products are hearing loop devices, manufactured to … assist people with hearing impairments. They currently require a CustomerSupportEngineer to join their team in Nottinghamshire. Within this role you will be the first point of contact across email, phone and live chat for project enquiries, offering both pre and post-sales support across … our range of products. The ideal CustomerSupportEngineer will have a blend of the following skills and experience: Strong customer communication via email, phone & web chat Preparing equipment quotations and basic system design documents, responding to bids in a timely manner Assessing new project enquiries more »
Our client is a leading global IT Solutions provider who are seeking to recruit a CustomerSupportEngineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating … self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities … will include the below: Responsible for the customersupport experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product more »
Employment Type: Contract
Rate: £32000 - £38000/annum 3% pension+28 days holiday
Newark, Nottinghamshire, East Midlands, United Kingdom
Redline Group Ltd
Are you a CustomerSupportEngineer looking for a new role based in Newark, Nottinghamshire? My client is an Awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. These products are hearing loop devices, manufactured to … assist people with hearing impairments. They currently require a CustomerSupportEngineer to join their team i... APCT1_UKTJ more »
CustomerSupportEngineer Remote Scotland Are you interested in becoming a part of one of the UKs leading space-tech start-ups? Over the last decade, our client has left the chasing pack behind to become industry leaders in the creation of in-flight and mission control … exciting opportunity to work on cutting edge space project In this role, you will play a crucial part in ensuring customers receive exceptional technical support and will act as their representative within the company, so it is important that you've had customer facing experience previously. You will … their space customers across missions and R&D. What you'll need: Solid software engineering knowledge, ideally in C or Java Experience in a customer-facing role, providing support and training Ability to understand complex technical concepts and explain them clearly and concisely to non-technical individuals This more »
Job title: CustomerSupportEngineer Location: Aberdeen Salary: DOE Role purpose: We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services … Aberdeen Security Clearance or the willingness to do so, is required for this role Key responsibilities: Hardware break/fix with software build and support in additional desk site support The Engineers will undertake VIP Support and related activities to a number of VIP's located at … each of the locations (the tasks should take no more than 2 hours a day) and will be available to provide general Desktop support for Aberdeen based users. Daily checks with VIP's where required. Provide meeting room support including meeting room checks (a.m.) and pre meeting room more »
The successful CustomerSupportEngineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM … inquiries, providing technical support and quotations Networ... more »
The successful CustomerSupportEngineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves; Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM … inquiries, providing technical support and quotations Networ... APCT1_UKTJ more »
track and off-road across the globe. For more than 15 years we have been the team behind Aston Martin Racing and our GT Customer race programme is experiencing unprecedented growth. We are also involved in an expanding Rally Raid Championship team and customer programme. We're seeking … a talented and motivated CustomerSupportEngineer to provide the highest level engineering support on event to our Rally Raid Customers competing around the globe. Key Responsibilities. Provide engineering support to customers on events and tests as required. To include programming of electronic control units … car, powertrain, and systems by the customer. Ensure car complies with technical regulations and event specific regulations. Provide planning and technical input to the customer and to assist with event preparation, car setup, operating standards and sporting topics. Ensure spares package is suitable for the event and maintain mileage more »
Job title: CustomerSupportEngineer Location: Aberdeen Salary: DOE Role purpose: We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services more »
quality solutions, IoT innovations, and refrigeration controls. Their manufacturing spans the UK, Middle East, and Far East. Info about what the role entails Providing support to our Research and Development team for both new and existing products. Conducting design validation for newly developed products. Assessing and evaluating new components … Collaborating with design engineers in the development of new products. Conducting pre-compliance testing for products, including EMC and temperature testing. Requirements of the CustomerSupportEngineer Candidates should possess a qualification of HND or higher in Electrical and Electronic Engineering, Telecommunications, or a related field. Minimum more »
A 1st/2nd Line SupportEngineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident … management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You … do not need to have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of networking, TCP/IP and internet technologies. Knowledge of Microsoft O/S, with Linux an advantage. Passionate about IT with a constant more »
My client a leading IT Solutions provider are seeking to recruit an Desktop SupportEngineer to join an ever growing CustomerSupport Function. This client has more than 10000 employees world wide and an unlimited amount of large Enterprise Customers to support. You will bring the … below skill set: You own, investigate, and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. You participate in communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer … to Microsoft product improvements. Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Bright Purple
Customer SupportEngineer Remote Scotland Are you interested in becoming a part of one of the UK's leading space-tech start-ups? Over the last decade, our client has left the chasing pack behind tobecome industry leaders in the creation of in-flight and mission control software used at … exciting opportunity to work on cutting edge space project In this role, you will play a crucial part in ensuring customers receive exceptional technical support and will act as their representative within the company, so it is important that youve had customer facing experience previously. You will be … to their space customers across missions and R&D. What youll need: Solid software engineering knowledge, ideally in C or Java Experience in a customer-facing role, providing support and training Ability to understand complex technical concepts and explain them clearly and concisely to non-technical individuals This more »
Global technology company is expanding its EMEA customer operations support team and is looking to hire a further 2 Linux operations/SRE Engineers for their Bristol office. Key skills/experience required: A degree in Systems Engineering, Computer Science or related subjects 5+ years of experience administering … issues. Thorough knowledge of HTTP(S), SMTP, TLS/SSL, DNS and LDAP, Kubernetes and Docker containers System/application administration in a distributed, customer-facing, high-availability and large-scale environments Experienced and confident in at least one scripting language such as Perl, shell, Ruby or Python. Experience more »
Global technology company is expanding its EMEA customer operations support team and is looking to hire a further 2 Linux operations/SRE Engineers for their Bristol office. There is a highly competitive salary + generous bonus scheme + extensive equity package on offer! Key skills/experience … issues. Thorough knowledge of HTTP(S), SMTP, TLS/SSL, DNS and LDAP, Kubernetes and Docker containers System/application administration in a distributed, customer-facing, high-availability and large-scale environments Experienced and confident in at least one scripting language such as Perl, shell, Ruby or Python. Experience more »