1 to 10 of 10 Head of Delivery Jobs in the UK excluding London

This exciting new role of Head of Customer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), including development of a modern … and professional service delivery approach, customer account management and supporting infrastructure, service performance delivery/improvement and customer satisfaction tracking, issue resolution and underlying changes to the culture and behaviours across the function. You will be responsible for the specific planning and execution of the Finance Transformation … Programme (FTP) workstream aimed at building Finance’s customer service delivery strategy, capabilities assessment, training needs and driving the culture change for putting the ‘customer at the heart of the Finance Division’. This functionality will then become an embedded, live component of the Finance Division’s more »

Hays are looking for a Head of Service Delivery where you will be responsible for the delivery of all Managed Services agreements with customers. The role requires an approach to maximising the value to our customers whilst delivering as cost effectively as possible. To deliver … this with high levels of customer satisfaction in a cost-effective manner requires a drive for excellent customer service, strong leadership skills, commercial awareness, and experience in aligning with the whole business' objectives. Hybrid - 3 days a week on site non negotiatable Permanent Manage service performance against SLAs and … practices and drive ongoing service maturity. Manage customer agreements to optimise profitability. Work with the Finance Director to create processes for analysing the costs of service delivery on a per-customer basis. Create processes to identify sales opportunities and refer them to the wider business. Report costs of more »

Your new company A unique job opportunity has arisen for a Head of Programme Delivery/Head of Programme Management to join a rapidly expanding organisation that is responsible for driving transformation throughout the health and social care sectors in Wales. The organisation drives innovation … supporting businesses to understand issues and identify how innovation can help deliver better care, health, and wellbeing solutions. Your new role Working as part of the senior leadership team, the Head of Programme Delivery will be responsible for leading the programme delivery teams, driving transformative … change, accelerating the adoption of innovative solutions, and contributing to better health and wellbeing in Wales. The Head of Programme Delivery will be responsible for leading high performing project management teams, planning the successful delivery of programme and business objectives, whilst building and delivering more »

Head of IT Service Delivery - London/Hybrid - Permanent The role leads and mentors the regional Service Desk Managers and the IT Training Manager, working closely with the Head of IT Systems and Regional Heads of IT in order to ensure that services delivered … meet user needs. Part of the Global IT Leadership Team, and to work in close partnership with peers and other stakeholders to deliver an optimal IT service to the firm within available budgets and resource capacity Ensure that IT Service Desk support and Training are delivered to the highest … possible standard across all region To ensure that the global Service Delivery team and the constituent team members continue to improve in order to meet evolving support requirements To own the ITSM processes, monitor their effectiveness, and proactively identify opportunities for improving both IT and business performance, as part more »

Role : Head of Service Delivery & Regional IT Location : West London – hybrid Salary : £110,000 – 125,000 + car allowance + bonus + benefits We have a great opportunity with one of our FTSE100 clients looking for a Head of Service Delivery & Regional IT … to join them during an exciting period of transformation. You’ll provide strategic leadership, owning and defining the end-to-end services defined within the service portfolio. The role: Ensure the immaculate Service Delivery of Critical Business Services and Products Manage the technical performance and quality of enterprise systems Drive engagement with the business Identify trends and issues impacting service delivery, working alongside the wider management teams to remediate issues Meet and exceed SLAs and OLAs, through internal and external services supply chain Own and direct investments, alongside the CDIO and CTO, to support the more »

This exciting new role of Head of Customer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), including development of a modern … and professional service delivery approach, customer account management and supporting infrastructure, service performance delivery/improvement and customer satisfaction tracking, issue resolution and underlying changes to the culture and behaviours across the function. You will be responsible for the specific planning and execution of the Finance Transformation … Programme (FTP) workstream aimed at building Finance’s customer service delivery strategy, capabilities assessment, training needs and driving the culture change for putting the ‘customer at the heart of the Finance Division’. This functionality will then become an embedded, live component of the Finance Division’s more »

Job title : Head of Engineering Delivery Length: 12 Month Secondment Opportunity Do you have strong stakeholder management paired with good emotional intelligence? Can you build trust within a team and support them through finding difficult solutions? Are you someone who follows through with commitments and has great … Missile Electronics), who deliver future products and services to the land, sea and air domains. You will be leading a hardworking and passionate team of people who are responsible for delivering on our engineering commitments. In this role you will: Deploy the adequate Practices and Tools tailored (for EDM … and WPM) to reach the required maturity according to Project/Product delivery challenges Work with the discipline delivery team to make them efficient by identifying gaps and associated actions to support delivery continuous improvement Capitalise and share knowledge and assets dedicated to delivery discipline Manage more »

Head of Schedule Development and Delivery Abingdon Rd, Culham, UK Full-time Salary: £63,575 + excellent benefits including outstanding pension Division: UKIFS - Programme Management Site Location: UKAEA Culham, Oxfordshire Confirmed Grade: Level 6* Department: UKIFS - Programme Management Company Description The UK Government has established UK Industrial … Fusion Solutions (UKIFS) Ltd., a subsidiary of the UK Atomic Energy Authority (UKAEA), to lead the charge in delivering fusion energy through the design and delivery of the Spherical Tokamak for Energy Production (STEP) prototype fusion plant. UKIFS is establishing itself, setting up the company, attracting talent … century. The UK, led by UKIFS, aims for a prototype fusion plant, targeting first operations around 2040. UK Industrial Fusion Solutions Ltd. will lead delivery, collaborating with industrial partners and building a fusion supply chain with an estimated global sector value of £7tn per year. Join UKIFS and more »

Head of Delivery Consumer Goods/Transformation/EMEA Up to £100,000 +10% bonus Buckinghamshire- Hybrid I am looking a proactive and dynamic Head of Delivery to join a fast-growing business supporting franchises across the EMEA region. Here, you’ll play a … capability. This is a globally impacting role and a brilliant opportunity for someone who wants to make a genuine difference in the business’ ways of working. Key responsibilities will as Head of Delivery will include: Being comfortable working in unstructured/immature environments and navigating ambiguity. more »

Head of Delivery Consumer Goods/Transformation/EMEA Up to £100,000 +10% bonus Buckinghamshire- Hybrid I am looking a proactive and dynamic Head of Delivery to join a fast-growing business supporting franchises across the EMEA region. Here, you'll play a … capability. This is a globally impacting role and a brilliant opportunity for someone who wants to make a genuine difference in the business' ways of working. Key responsibilities will as Head of Delivery will include: Being comfortable working in unstructured/immature environments and navigating ambiguity. more »