Second Line SupportEngineer (Tier 2) Salary is dependent on experience (£26,000 - £31,000) Office based work - Plymouth Strong experience across 2nd Line Service Desk Support Full right to work in UK - Must hold a UK Driving License If you are a 2nd Line SupportEngineer, working in a Managed Service (MSP) environment, or looking to land into this space, then this role is for you! What you will be doing You will be joining a UK leading MSP, looking to add value to their ever growing and fast paced Service Desk team … as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work and look at progression into 3rd line capabilities. You will be expected to hit the ground running, and showcase a strong yet more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Profectus
At Profectus we have a brand new role for a Junior ITSupportEngineer with an exciting company going through rapid growth, resulting in the expansion of the Infrastructure team. This is the ideal role for someone looking to kick-start their career and gain valuable 1st … company promotes a positive work culture and wants to provide an opportunity to kick-start your career. The company has a great feel about it and pulls together to ensure they produce and deliver the best results possible. This role is based at their Southend-On-Sea office with … great transport links nearby. Having a driving license is beneficial but not essential. The role: 1st & 2nd line ITsupport Desk setups, machine replacements, moves, and changes Raising ITsupport tickets and ticket assignments Remote site support using industry-standard tools Home worker remote supportmore »
Hull, North Humberside, North East, United Kingdom
Nextech Group Limited
Job Title: ITSupport Technician Location: Hull, UK Salary: £28,000 About Us - My client is a leading Managed Service Provider dedicated to delivering exceptional ITsupport and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative … a vibrant city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused ITSupport Technician to join our team in Hull. As an ITSupportEngineer, you will play a crucial role in … providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and more »
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Nextech Group Ltd
Job Title: ITSupport Technician Location: Hull, UK Salary: £28,000 About Us - My client is a leading Managed Service Provider dedicated to delivering exceptional ITsupport and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative … a vibrant city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused ITSupport Technician to join our team in Hull. As an ITSupportEngineer, you will play a crucial role in … providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and more »
Employment Type: Permanent
Salary: £24000 - £28000/annum Training - Development Plans - Expos
Job Title: ITSupportEngineer Location: Leeds, UK Salary: £27,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional ITsupport and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and … a vibrant city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused ITSupportEngineer to join our team in Leeds. As an ITSupportEngineer, you will play a crucial role … in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage more »
Employment Type: Permanent
Salary: £24000 - £27000/annum Training - Hands on - Exposure
2nd Line ITEngineer - Lancing - £32,000 - Unbelievable Benefits! Role: IT Helpdesk Engineer Areas: Lancing Salary: £25,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the … world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
Chobham, Surrey, United Kingdom Hybrid / WFH Options
In Technology Group
1st/2nd Line SupportEngineer - £33,000 - Chobham - Amazing Training! Role : 1st/2nd Line SupportEngineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in … discuss in further detail. Alternatively, send your CV directly to me at owen . smith @ intechnologygroup . com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, ITSupport Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd … line, 3rd line, ITEngineer, Internal ITSupport, Remote ITSupport Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Latcom
2nd/3 rd Line ITSupportEngineer . My client based in Newcastle are looking for a 3rd Line ITSupportEngineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for more »
ITSupportEngineer Glasgow Up to £25,000 VIQU have partnered with one of the UK's award-winning leading travel groups who offer a variety of packages from family and luxury holidays to corporate travel solutions. They are seeking an ITSupportEngineer to join their Infrastructure team in the central Glasgow offices to provide 1st-2nd line support. The successful ITSupportEngineer will be responsible for support spanning from 1st-2nd line. You will offer hands-on assistance at the desk level, seamless onboarding of new … users inclusive of software configuration, printer setup, and hardware troubleshooting and replacements. The ITSupportEngineer will also offer server-side management, delving into the realms of cloud computing with proficiency in Azure platforms. Additionally, you will be involved in network management, adeptly handling switches, routers, VPN more »
ITSupportEngineer Salary: Up to £30K DOE Location: Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will … play a critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service … consistently. Maintaining appropriate attire, including on-site visits. Achieving designated KPIs Escalating IT issues to the appropriate senior personnel when necessary. Undertaking small to medium-sized IT projects as instructed by the Service Desk Manager. Maintaining up-to-date security and upgrades for desktops and laptops for both more »
ITSupportEngineer | Salisbury | Hybrid | £33,500 + Benefits Your new company This Facilities Management business is in a great position to add another IT Security Officer to their team. You’ll be based in their head office North of Salisbury so will require your own … a hybrid basis, which will usually be 2 days a week on site just outside of Salisbury. Your new role As part of the IT Service Desk team, the ITSupport Analyst will provide effective and efficient technical support to the clients' users (mainly over the … phone, but also sometimes in person) to keep the business users productive. What you will be doing: Provide ITsupport to users via the IT Service Desk to ensure that our business can use IT Services as expected. Handle and manage incoming calls and online requests more »
ITSupportEngineer Windsor UK Driving License Required Salary: Up to £38,500 Summary Hays are working with one our clients on the position of an ITSupportEngineer, the below is a breakdown of the role and its responsibilities. The job role is … software technology throughout the organisation, and ensuring staff know how to access and utilise the technology relevant to their role. Key Responsibilities • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, tablets, software, and hardware • Handle business-critical IT tasks and systems … the technology environment and network in a manner that delivers high efficiency along with the required resilience • Develop and maintain a clear framework of IT policies, standards and strategies that will assist staff in accessing and using the technology provided • Understand General Data Protection Regulation (“GDPR”) principles and ensure more »
Please note that this role is an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities … To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving as many IT calls and service requests as possible within Service Level Targets Act as a single point of contract for the first line service delivery … analysts, providing support and technical expertise, support to system end- users upon escalation, logging, updating and resolving calls within agreed service level targets and escalating to other teams as appropriate to meet business targets. Proactively share knowledge with peers, other team members including creation, updating and documenting procedures more »
1st Line ITSupport- Peterborough - £25,000 to £30,000 Principal IT are working with a rapidly growing business based in Peterborough which have a couple more offices in Yorkshire. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium level of … support. They are currently on the lookout for a 1st Line ITSupportEngineer to join them on a permanent basis. This business has seen rapid growth throughout the 2023 and shows no signs of slowing down in 2024. To be successful in this role they are … Active Directory/Azure Active Directory Windows 10/Windows 11 Troubleshooting Firewall Troubleshooting Office 365 Backup Products Essential Skills: A huge passion for IT and technology. Experience in a similar ITsupport role is essential. Excellent knowledge of IT products including Microsoft Windows Server, Core more »
Belfast, City of Belfast, County Antrim, United Kingdom
Malom
ITSupportEngineer - Desktop Support Covering Northern Ireland Immediate requirements for short term BAU Support Engineers and Project Engineers Must have excellent customer facing skills Must be flexible in approach Usual Windows based skill sets required including networking knowledge Projects range from one to multi more »
IT Service Desk 2nd/3rd line SupportEngineer – 24x7 ops Looking for an experienced IT service desk, ITsupportEngineer to join a new 24x7 operations team. Providing 2nd and 3rd line ITsupport with patching & infrastructure experience. You will … play a crucial role in maintaining and enhancing the IT infrastructure, ensuring optimal performance and reliability. This is working in the defence and security industry so there are exciting projects coming live all the time. Responsibilities will include: Incident Management: Respond to and resolve complex incidents. Provide efficient and … security and functionality. This includes scheduled maintenance and ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial ITSupport, covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server more »
Job title: ITEngineer - IT Toolsets Support Location: Glascoed Salary: £42,132 per annum What you'll be doing: Responsibility and accountability for Engineering IT Toolset Requirements that span the whole Product Lifecycle and Engineering Functions Review Existing IT Toolset Portfolio to ensure maximum … benefit in terms of capability and cost to the Business Provide input and direction into how we can utilise IT Toolsets to Digitize Existing Work Practices Liaise with Internal and External ITSupport to ensure deliverables around IT Toolset Requirements Manage Small Scale IT Toolset … Upgrades and Implementations Review of Existing Practices around Data Archiving and contribute towards Improvements from a Toolset Perspective Your skills and experiences: Essential: IT Toolset Background, preferably from an Engineering Perspective Project Management/Controller Experience Excellent Communication Skills Desirable: Continuous Improvement Qualification (eg Lean 6 Sigma) Data Archiving more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
ITSupportEngineer - 1st/2nd Line £24,000 - £27,000 Salary + Company benefits Office-based - Bristol - Work from home opportunity. A chance to join an internationally renowned organisation with a presence across 3 continents. My client is an internationally recognised, award-winning organisation with offices … spanning twelve countries over three continents. This is an excellent opportunity to join a growing IT team who provide first class technical support to internal users across the companies large and diverse workforce. The Benefits: 7% Company Pension Life Assurance Money Coaching and Financial advice. Buy and sell … holidays. Private medical insurance Recognition Awards The ITSupportEngineer Role: As part of a growing team of thirteen, you will be providing technical support to internal team members both on a remote and onsite basis. This is a progressive opportunity, with excellent progression and training more »
ITSupportEngineer - Manchester A fully licensed UK company is seeking an ITSupport Engineer. This company offers various services, including real-time multi-currency payments, accounts, acquiring, indirect scheme access, open banking, and FX solutions. Trusted by over 200 companies, it serves over … million customers across the UK and Europe. The company is looking for a skilled ITSupportEngineer with expertise in Office 365. Based in Manchester, this role requires office presence at least four days a week. The successful candidate will ensure the smooth operation of the company … s technology systems and support employees with Office 365-related issues. Key Responsibilities: Office 365 Support: - Provide technical support for Office 365 applications (Outlook, SharePoint, OneDrive, Teams). - Troubleshoot and resolve Office 365 issues. Help Desk Assistance: - Respond to ITsupport requests via phone, Jira more »
I'm recruiting for an ITSupport Analyst contractor to provide ITSupport for users at a client based in Sheffield. This is an initial 6 month initial contract with scope to extend on a regular and ongoing 6 month basis and will involve a mixture … order to be considered for this role you will need to demonstrate knowledge and a background in: * Hardware and Laptop/PC builds and support * Remote and some telephone support * MS and Application support - Active Directory, Group Policy, O365 knowledge, bespoke apps. * Customer service and communication * Microsoft … Windows 10/11 support * Hardware and basic phone/network/printer troubleshooting * End User Migrations * Application Support If you feel you have the relevant experience please send your CV ASAP for consideration and a potential interview. This role has been deemed inside of scope for IR35 more »
We are seeking an enthusiastic and organised individual to provide 3rd Line ITSupport within our client's ITSupport Team. Main Purpose of the Role: . Provide 3rd line support to end users and maintain a strong customer focus . Troubleshoot Incidents through to … root cause . Working as part of the IT team which currently consists of Head of IT, IT Systems Manager, 1st/2nd line Systems Engineers . Provide technical support and mentoring to other members of the team . To contribute to the development and implementation … of the company strategy to support the growth of the business, whilst improving the efficiency. As well as having the necessary technical skills, you will possess excellent communication skills and be a team player who is methodical with the ability to stay calm under pressure. Reporting to the Head more »
Job Title: ITSupportEngineer `(Active SC clearance required) Contract: 6 months, likely extension Competitive pay Location: Derby Start Time: 09:00,End Time: 17:30 PLEASE ONLY APPLY FOR THIS ROLE IF YOU HOLD ACTIVE SC CLEARANCE We are working with one of the biggest names … in delivering complex power systems to find an ITSupportEngineer with experience in 1st/2nd/3rd line support to handle the tasks queue and remote software installation for end users. What is the role doing? Tasks such as deployment, configuration, support of more »
Job Title: ITSupportEngineer `(Active SC clearance required) Contract: 6 months, likely extension Competitive pay Location: Derby Start Time: 09:00,End Time: 17:30 PLEASE ONLY APPLY FOR THIS ROLE IF YOU HOLD ACTIVE SC CLEARANCE We are working with one of the biggest names … in delivering complex power systems to find an ITSupportEngineer with experience in 1st/2nd/3rd line support to handle the tasks queue and remote software installation for end users. What is the role doing? Tasks such as deployment, configuration, support of more »
My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line ITSupport to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line … Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Cisco Core Network Switches Desired more »
Job: ITSupportEngineer - Contract - 6 months Location: Colchester - on-site required Salary: £25,000 - £32,000 I have an immediate requirement for an ITSupportEngineer to support a fast growing business on the outskirts of Colchester, free parking is available on … site, however public transport is limited. You will be working as part of the established IT Team to support on a wide range of general IT problems, this role is offered on a 6 month contract basis, with the potential to move into a permanent opportunity depending … company. This role could suit someone earlier in their career looking to develop their skills on top of a recognised qualification or an experienced ITSupportEngineer looking for a new opportunity. Key skills include: - 1st/2nd Line ITSupport - 0365 and other core more »