1 to 22 of 22 Remote Monitoring and Management Jobs in the UK excluding London

Job Title: HPC Data Centre Operations Manager Salary: Band E S1- £53,818 to £59,199 gross per annum (dependent on skills and experience) Location: Science and Technology Facilities Council, Daresbury Laboratory, Warrington Hours: Full time (We understand the importance of work-life balance, and are happy to discuss the … of flexible working with applicants) Contract Type: Permanent This role requires SC Clearance- Please see end of role profile to see eligibility criteria Come and do the kind of computing that got you into technology in the first place. Work with cutting-edge tech and world-leading scientists and engineers. … And harness the power of some of the country's most advances supercomputers to tackle work that improves daily life in the UK and far beyond. Put simply, come and discover the impact you can make when you're equipped, encouraged and inspired to perform to your very best. About more »

2nd Line Service Desk Engineer. As a 2nd Line Service Desk Engineer, you will be providing IT support to end users. Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure … courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per … year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays 2nd Line Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user more »

Join Our Team in Manchester as a 2nd and 3rd Line Support Engineer! Are you a tech enthusiast with at least 2 years' experience in 3rd line support and 5 or more years in IT support overall? Join Antar Information Technology Ltd and be part of a dynamic team where … your skills are valued and your career can flourish. 2nd and 3rd Line Support Engineer Manchester, M33 7AN 37.5 hours per week, Monday to Friday Permanent position £35,000 - £40,000 per annum Full UK driving licence and own vehicle required Please Note: Applicants must be authorised to work in … the UK Founded in 1984, Antar Information Technology Ltd is a leading provider of IT Managed Services, Cyber Security, and Telecoms for diverse SME clients. Based in Sale, South Manchester, we pride ourselves on exceptional customer service and tailored IT solutions. We manage IT needs on-premise and in the more »

The apprentice will be tasked with sending regular reports using tools like our Security Awareness Training platform, Vulnerability Management tool and conducting various scans to assess security posture. Role A IT and Security Apprentice is an integral part of the security team, responsible for a variety of tasks that ensure … the protection and integrity of data and systems. The apprentice will be tasked with sending regular reports using tools like our Security Awareness Training platform, Vulnerability Management tool and conducting various scans to assess security posture. They will also be responsible for the setup and configuration of security solutions, ensuring … framework. Additionally, the apprentice will be providing administrative support to the financial operations related to cyber security services. They will assist in the automation and maintenance of various tools streamlining processes to enhance operational efficiency. The role extends to vulnerability management, where the apprentice will identify, evaluate, and address security more »

has arisen for large MSP based in Kent for a Senior Helpdesk Engineer (L2/L3). You will be responsible for providing 2nd and 3rd Line Support to over 2000 users across Kent and the Southeast. The role is office based with occasional visits to client premises to provide … on-site support as and when required. As a business, they understand that career progression is important, so they actively support their engineers in completing professional training and certification (particularly for Microsoft 365 & Azure). In addition to helpdesk progression, there is the potential to gain exposure to more advanced … areas of IT by working alongside the Projects and Cyber teams. Role & Responsibilities: Technical Support: Provide 2nd/3rd line support for hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure more »

a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually … refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. We have Offices in Manchester & Newbury (Berkshire) as well as a team of field engineers working out of … London and Scotland. We work with a diverse range business, and we have a specialist knowledge of the Hospitality sector. About the role: We are looking for an ambitious IT Support Specialist - Tier 1, Apprentice, to join our Helpdesk Team, working from our Eccles office. This is the perfect opportunity more »

RIGHT TO WORK THIS IS A FULLY ON SITE BASED ROLE About Us: As we continue to grow, we are seeking a collaborative, experienced, and motivated Office 365 Technical Consultant to join our team. This role is integral to delivering high-quality solutions to our clients. Role Overview: In this … position, you will be responsible for designing, implementing, and supporting Office 365 solutions tailored to meet our client's business needs. You will provide technical guidance and best practices to ensure optimal performance and security of Office 365 services. Key Responsibilities: Analyse client's current IT environments and business processes … to recommend Office 365 solutions. Migrate data and applications from on-premises or other cloud platforms to Office 365. Perform regular monitoring and maintenance of customer systems. Ensure appropriate escalation actions are taken for tickets. Manage client relationships professionally, responding to inquiries and developing existing business. Document and update technical more »

Managed Service Provider in Kent for a Level 1/2 Support Engineer. You will be responsible for 1st/2nd line technical support and will be required to visit client premises to provide on-site support when required. Role & Responsibilities: Provide desk-side and remote based end-user support … to troubleshoot issues and problems with equipment and/or systems. Setting up accounts for new users. Repairing and replacing equipment as necessary. Administering Microsoft 365. Undertaking ad-hoc projects as instructed by the IT Manager and Management Team. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. … Maintaining and updating technical documentation regularly Essential Skills & Experience: Detailed knowledge of Microsoft Windows Desktop and Server Experience of supporting Microsoft 365 Networking knowledge and experience Full clean UK driving licence (for manual vehicle) Candidate must pass DBS check Desirable: Microsoft Professional Certification Experience of deploying and managing Azure solutions more »

arisen for an 2nd Line IT Engineer to join national IT Support company based in Lincoln. Our client is UK’s leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to their clients. Over the years they have … built a reputation for excellent service by putting the customer experience at the very core of the company values and encouraging the power of their team '’ we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams!’’ As a 2nd line engineer your … role will be a mix of working on client projects and service desk escalations, On-Site Installations. The role will require you to have excellent technical and problem resolution skills. This role is an important technical position as a valued member of the team. Main Responsibilities for a 2nd Line more »

exceptional level of service. We aim for lasting partnerships with our clients. In this role, you will provide technical support to our customers, colleagues, and internal stakeholders through various communication channels, including phone, Teams/Zoom, and email. This position is primarily office-based , with the flexibility to work from … home upon request. However, you must be located in and around the Newton Le Willows area. Key Responsibilities: Provide 1st/2nd line support for Microsoft's core cloud business applications and operating systems. Support services for on-premise Microsoft-related technologies: Windows Server, Exchange, SharePoint, etc. Manage and maintain … clients' infrastructure and cloud services, such as Microsoft 365. Monitor clients' systems via remote monitoring tools. Escalate complex issues to a 3rd Line engineer when necessary. Ensure effective ticket management and communication with clients. Participate in the on-call service rotation (1 in 5 weeks). The Company IDT offers more »

Location – Dumfries Salary – up to £30k DOE We’re looking for a quick thinking problem solver who has in depth knowledge of IT issues and how to troubleshoot them for a rapidly growing local business! The main priority for any member of the team is to ensure clients are kept … exceptionally happy and the Senior IT Engineer plays an extremely important role in doing so, You will handle escalated support requests for the service delivery team and support requests that the junior team are unable to fulfil. Your role: Work on and resolve escalated helpdesk tickets Provide the client with … advanced remote troubleshooting Remote hardware maintenance and support Use of inhouse ticketing system to work on and resolve Helpdesk Tickets and Service Requests Managing, recording and maintain all documentation Reviewing RMM dashboard and apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by more »

opportunity for an IT Support Apprentice with Genmar IT in Bishops Stortford Herts. Excellent opportunity for you to join this support help desk team and work in a varied and busy professional environment. Role You will be working alongside the team of currently, 9 support staff. Taking support tickets from … customers, communising with the users, listening, and resolving their issues by remote access via their RMM and tracking system. Work on special projects, investigating new technology and services. Collaborating with other team members and individually. They encourage staff to further their certifications by mentoring and paying fees. The team work … closely together providing a great working environment. Training Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be more »

Launch Your IT Career with an Exciting Apprenticeship! Are you passionate about IT and eager to kickstart your career in a dynamic and supportive environment? Our company, a leader in providing cutting-edge IT solutions, is looking for a motivated individual to join us as an Apprentice IT Technician. Exceptional … Benefits: Enjoy the perks of being part of a forward-thinking company where your contributions are recognized and rewarded. Benefit from hybrid working, generous holiday allowances, and exciting team events. About Our Client: Our client are a premier provider of innovative IT solutions, committed to delivering excellence to our clients. … Our team of dedicated professionals is passionate about technology and driven by a mission to provide top-notch IT services. In this role, youll work towards your Level 3 IT Support Technician Apprenticeship, delivered by our expert training team. A Typical Day in the Job: Troubleshoot system and network problems more »

looking for an experienced IT Field Consultant to join there established support team in Tamworth. You will primarily be based in the Tamworth office and you will be respoinsible for working on customer equipment and services in both support and provisioning role. The role will be divided between remote and … on site work in the midlands area. You will be a strong team player and will be expected to understand the requirements of a role providing client support and implementations. You must be able to communicate well and be able to establish good working relationships with the clients customer base. … This will be a Hybrid role with 3 office and 2 home working days. Essential skills required: Microsoft 365 (Including Sharepoint, Exchange Online) Azure Active Directory On Premise Active Directory Microsoft InTune Business Continuity and Disaster Recovery methods Virtual Environments (Microsoft Hyper-V, VM-Ware) Desirable skills required: Networking concepts more »

passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to their Managed Service clients, working on BAU support calls. The ideal candidate will already … have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1st Line Support via remote tools … and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line with SLAs Ensuring documentation is accurate Required Skills: Exceptional verbal and written communication skills Exceptional customer service skills Can do more »

1st Line Support Consultant, Kidlington, £20,000 - £25,000 Our client are a leading IT Managed Service provider in Oxfordshire and are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Consultant to join their expanding team. The successful candidate will join a busy, friendly team and be … a first-class, customer-centric service to clients. The ideal candidate will already have experience of working in a Managed Service environment, be proactive and have impeccable communication skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer … service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line with SLAs Ensuring documentation is accurate Required Skills: Exceptional verbal and written more »

I am partnered with a national commercial law firm who are seeking a skilled Senior IT Support Technician to provide invaluable 1st and 2nd line support to their team of legal professionals. This is a mix of remote working and coming into the office (Northwest England) when required to deal … with any IT issues. Role Responsibilities: Provide comprehensive 1st and 2nd line support to lawyers and staff, ensuring minimal downtime and maximum productivity. Monitor hardware and software upgrades, implementing changes seamlessly to optimize system performance. Liaise effectively with 3rd party IT providers to troubleshoot and resolve complex technical issues. Manage … software licenses, including Office 365, ensuring compliance and cost-effectiveness. Demonstrate proficiency in supporting Microsoft 365 and other essential software products such as Adobe, Mimecast, Docusign, and RMM/MDM. Oversee hosted systems used in the legal profession, including the firm’s Case Management System, to maintain operational efficiency. Skills more »

they are now looking to recruit a Helpdesk Engineer to join our team. The engineer will primarily be responsible for 2nd line technical support and will be required to visit client premises to provide on-site support when required. Essential: Detailed knowledge of Microsoft Windows Desktop and Server Experience of … supporting Microsoft 365 Networking knowledge and experience Full clean UK driving licence (for manual vehicle) Candidate must pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell … and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal Attributes: Good team player Passionate about IT Positive and enthusiastic Willingness to continuously learn and progress Can communicate confidently Professional and dependable Able to work well under pressure and multi-task Benefits Fun working environment more »

they are now looking to recruit a Helpdesk Engineer to join our team. The engineer will primarily be responsible for 2nd line technical support and will be required to visit client premises to provide on-site support when required. Essential: Detailed knowledge of Microsoft Windows Desktop and Server Experience of … supporting Microsoft 365 Networking knowledge and experience Full clean UK driving licence (for manual vehicle) Candidate must pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell … and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal Attributes: Good team player Passionate about IT Positive and enthusiastic Willingness to continuously learn and progress Can communicate confidently Professional and dependable Able to work well under pressure and multi-task Benefits Fun working environment more »

they are now looking to recruit a Helpdesk Engineer to join our team. The engineer will primarily be responsible for 2nd line technical support and will be required to visit client premises to provide on-site support when required. Essential: Detailed knowledge of Microsoft Windows Desktop and Server Experience of … supporting Microsoft 365 Networking knowledge and experience Full clean UK driving licence (for manual vehicle) Candidate must pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell … and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal Attributes: Good team player Passionate about IT Positive and enthusiastic Willingness to continuously learn and progress Can communicate confidently Professional and dependable Able to work well under pressure and multi-task Benefits Fun working environment more »

they are now looking to recruit a Helpdesk Engineer to join our team. The engineer will primarily be responsible for 2nd line technical support and will be required to visit client premises to provide on-site support when required. Essential: Detailed knowledge of Microsoft Windows Desktop and Server Experience of … supporting Microsoft 365 Networking knowledge and experience Full clean UK driving licence (for manual vehicle) Candidate must pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell … and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal Attributes: Good team player Passionate about IT Positive and enthusiastic Willingness to continuously learn and progress Can communicate confidently Professional and dependable Able to work well under pressure and multi-task Benefits Fun working environment more »

in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 – 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: • Provide remote Technical … Support with occasional customer visits • Provide assistance by phone, email and/or using a ticket management system • Update the internal knowledgebase with issue resolution details • Mentor and assist junior team members Skills & Experience • Good communication, documentation and customer service skills • Experience of supporting the following: • Microsoft server operating systems … Microsoft Exchange • Microsoft Active Directory • VMware and/or Microsoft Hyper-V (VMware preferred) • Microsoft Office 365 • Veeam Backup & Replication • Microsoft Windows Desktop Operating Systems • Experience of working in a busy MSP environment • Experience of configuring and supporting network devices such as Firewalls and Switches • Good understanding of principles of more »