1 to 1 of 1 Service Desk Assistant Jobs in the UK excluding London

Insync Insurance, a valued part of the Brown & Brown Group, are looking to recruit a Digital Service Desk Assistant to join their hard-working & successful team. This is a fantastic opportunity for an experienced IT professional to join a thriving business with aspirations for growth in the … support and point of contact for the Digital Team and the user. To assist the Digital Products Lead Developer in the management of the service desk system ensuring tickets/tasks are prioritised correctly and allocated across the digital team. Working under the direction of the Digital Products … Manager to review and coordinate incidents and service requests, as well as user communication. Basic issue resolution which will be further built upon as the candidate evolves in the role. Build, maintain and provide weekly reports on tickets to the Digital Products Manager that will be used to feed more »