looking for an experienced 2nd Line Engineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2nd Line Support (onsite & remote) Active Directory/Azure AD Office 365 configuration & administration Windows Servers Virtualisation technologies- VMWare/Hyper more »
You must come from a customer focused background with an interest in Technical or Application Support. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early more »
Employment Type: Permanent
Salary: £38000 - £48000/annum Excellent Benefits and Progression
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
facilitate knowledge sharing and improve wider team capability. Awareness of ITIL best practice and use of IT service Management tools such as JIRA/ServiceNow to help manage the team's workload. Experience of development and delivery using Agile principles. How to apply If you share our values, we'd more »
ServiceNow Developer Salary : Band E £43,116 - £47,076 per annum (dependent on skills and experience). Contract Type : Open Ended Hours : Full-Time (We understand the importance of work-life balance, and are happy to discuss the possibility of flexible working with applicants) Location : Science and Technology Facilities Council … discover the impact you can make when you're equipped, encouraged and inspired to perform to your very best. We are recruiting a versatile ServiceNow Developer with experience in supporting and maintaining ServiceNow instances. You'll be responsible for configuring and building modules, forms, and workflows in the ServiceNow Platform … and technical support techniques to configure robust solutions. You will be expected to have administration-level experience in technical configuration and development of the ServiceNow toolset. Responsibilities: Building solutions and processes that meet the needs of our customers. Support maintenance, continual service improvement, and new requirements. Create design specifications based more »
Chippenham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Reed Technology
Experience Customer focussed attitude with positive approach Excellent telephone manner, listening and empathy skills Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications Span of technical knowledge to encompass all versions of MS Windows, Basic TCP more »
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
Senior ServiceNow Developer: Up to £73,153, 28.97% pension, hybrid working, flexible hours, investment in your L&D and career growth and lots more DWP. Digital with Purpose. Do you thrive in a challenging environment and actively seek solutions? We have a great opportunity to join our community of amazing … experts at DWP Digital as a Senior ServiceNow Developer. You will join a team within DWP working on the largest government installation of ServiceNow within Europe. You will be responsible for developing stories, providing technical input and assistance to colleagues within your feature team. DWP is the UK's largest … The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. Our ServiceNow platform currently supports circa 120,000 colleagues across the ITSM, ITOM, SPM, NLU, Security and HR On-boarding modules exposing us regularly to a wide more »
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Convergence Group Ltd
Are you driven by clean, efficient code and software? We're on the lookout for a talented C# Software Developer to join our team and sprinkle some coding brilliance on our projects. What you'll be doing as our Software more »
to influence at senior levels and be an ambassador for the function through interpersonal, written and verbal communications to all levels Experience working within ServiceNow, JIRA and KeyedIn Additional Information Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Click Recruitment
or more of the below will be considered :- Oracle Fusion tools Javascript and CSS Wordpress themes SharePoint (including limited Js coding around web parts) ServiceNow development Extensions of existing BOXI Universes Candidates with the following roles and responsibilities will also be considered:- Service Level Management Application Support Incident Management Customer more »
Role: ServiceNow Technical Lead Job Type: Permanent Location: Warwick/Wokingham, UK (3 days Onsite) Ready to utilise your skills and knowledge in ServiceNow? Are you looking for an exciting opportunity to leverage your experience in ITSM Modules, ITOM, HR, SecOps, ITBM? Join us as a ServiceNow Technical Lead! Careers … learning opportunities. Build and maintain a team of high-performing individuals. Build strong relationships with a diverse range of stakeholders. The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation lifecycle for … ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play more »
to influence at senior levels and be an ambassador for the function through interpersonal, written and verbal communications to all levels Experience working within ServiceNow, JIRA and KeyedIn Additional Information Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year more »
Familiarity with GPO, Landesk, or other IT Infrastructure tools Understanding of programming/scripting languages and ability to run basic database queries Experience with ServiceNow Education Minimum bachelor’s degree in Information Security, Computer Science, or other IT-related field Exceptional candidates with proven experience in security/network operations more »
Newcastle upon Tyne, Northumberland, United Kingdom Hybrid / WFH Options
Confidential
Senior ServiceNow Developer: Up to £73,153, 28.97% pension, hybrid working, flexible hours, investment in your L&D and career growth and lots more DWP. Digital with Purpose. Do you thrive in a challenging environment and actively seek solutions? We have a great opportunity to join our community of amazing … experts at DWP Digital as a Senior ServiceNow Developer. You will join a team within DWP workin... more »
High Wycombe, Buckinghamshire, South East, United Kingdom
Mobilus Limited
Our client is an organisation that operates within the retail sector based in High Wycombe. They are currently looking to hire a 1 st Line Retail Support Analyst to join their expanding Helpdesk team. The main purpose of the role more »
to learn new bespoke systems and applications not worked with in previous roles. - Experience of ISO 20000, 27001, 9001 assessment processes - Service Management toolsets (ServiceNow/Hornbill/Remedy) - A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory - And understanding of Networking, firewalls, network monitoring tools. LA more »
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
Connect, and Single Sign-On technologies such as ADFS. The team provides support for a custom-built Identity Management platform that integrates seamlessly with ServiceNow, along with enterprise security systems such as Active Directory. What skills, knowledge and experience will you need? Experience of working with Active Directory, Entra ID more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
Connect, and Single Sign-On technologies such as ADFS. The team provides support for a custom-built Identity Management platform that integrates seamlessly with ServiceNow, along with enterprise security systems such as Active Directory. What skills, knowledge and experience will you need? Experience of working with Active Directory, Entra ID more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Connect, and Single Sign-On technologies such as ADFS. The team provides support for a custom-built Identity Management platform that integrates seamlessly with ServiceNow, along with enterprise security systems such as Active Directory. What skills, knowledge and experience will you need? Experience of working with Active Directory, Entra ID more »
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
Connect, and Single Sign-On technologies such as ADFS. The team provides support for a custom-built Identity Management platform that integrates seamlessly with ServiceNow, along with enterprise security systems such as Active Directory. What skills, knowledge and experience will you need? Experience of working with Active Directory, Entra ID more »
ISO 20000, 27001, 9001 assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory more »
disruptions and maintaining SLA and information security requirements Escalate any unresolved issues Ideally hold ITIL framework knowledge and qualifications. Have a good understanding of ServiceNow Working Hours Consistency of work - 5 days per week Monday - Friday between the hours of 6am – 7pm Weekends will be based on a 1 in more »
approach Excellent customer service skills Strong and confident presentation skills Professional verbal and written communication skills Strong SCCM 2012 knowledge DESIRABLE SKILLS/QUALIFICATIONS: ServiceNow ITIL Foundation Application virtualization (Microsoft APP-V) Fundamental knowledge across Windows Operating Systems MS SCCM 2012 As an Employee you will benefit from: Flexible benefits more »
Dundee, Angus, Scotland, United Kingdom Hybrid / WFH Options
Reed Technology
The Role - AWS Cloud Engineer The Salary - £55,000 - £70,000 The Location - Aberdeen or Dundee (hybrid working, 2 days on site a week). Are you a passionate Cloud Engineer looking for a new opportunity to grow and progress more »
Strong diagnostic skills and a proactive approach to resolving issues. Collaborative team player who supports colleagues. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proven experience in IT infrastructure, desktop systems, and business applications. Quality and Consistency: Ability to follow processes, policies, procedures, and more »
applications support. Apple macOS and applications support. Mobile Phone (Android & iOS) and Mobile Device Management. Remotely supporting end users. ITIL processes and ticketing systems (ServiceNow). Microsoft Autopilot deployment, Entra and Intune. VPN, remote/wireless access connectivity configuration and maintenance. FollowMe printing (PrinterLogic, Ysoft\SafeQ) Working in office and more »