26 to 50 of 73 Support Specialist Jobs in the UK excluding London

Job Title: SC Cleared On Prem AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements Salary: £56,525p/a Working hours: standard office hours British national only, this is due to the nature of the work and the clearances required. We are looking for customer … focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genu... more »

rules and policies. This means that we are open to considering both hybrid and fully remote candidates. Key Responsibilities Provides intermediate level of technical support and assistance to our clients. Responsible for the ownership of assigned cases through to resolution. Reviews information received on case and uses own skills … experience and sources of knowledge to find satisfactory resolutions for the client. Calls upon the expertise of support team colleagues to provide assistance when required to ensure cases continue to progress in line with SLA commitments. Escalates issues and blockages to line manager promptly. Communicates updates to customers in … and timely internal and customer-facing case notes. Responsible for daily operations of phone service for our clients, including answering inbound calls via the support line Working within the Education Horizons Information Security Management System and policies Live and lead the Values of Education Horizons. Continuous improvement Is solutions more »

Role Summary: 1st Line Support Manchester - Shift Pattern (5 days on, 2 days off) Enterprise Software House £25,000-£30,000 starting salary (plus bonus scheme and other benefits) We're working closely with an enterprise level software company who are looking to hire a 1st Line Support … team. In this role, you'll be responsible for solving both internal and external technical issues which include, hardware set-up, triaging, application. system support and more! This is a challenging and varied role that will allow you access to multi-national clients in a fast-paced, rewarding environment. … This company are ideally looking for someone who has 1-2 years' experience in a 1st Line Support/Helpdesk/ServiceDesk role who is looking for their next step! Who you are: Minimum 12 months experience in a relevant role Excellent communication skills Previous hardware experience (desirable) Previous more »

Job Title: SC Cleared On Prem AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements Salary: £56,525p/a Working hours: standard office hours British national only, this is due to the nature of the work and the clearances required. We are looking for customer … focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within … a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers IT Leadership. The successful candidate will be responsible in supporting a strategic change to more »

Job Title: SC Cleared On Prem AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements Salary: £56,525p/a Working hours: standard office hours British national only, this is due to the nature of the work and the clearances required. We are looking for customer … focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within … a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership. The successful candidate will be responsible in supporting a strategic change to more »

Job Title : 2nd Line Support Engineer - 365 Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the employer of choice … Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About the role: The 2nd Line Support Engineer - 365 Specialist will work as part of a team to deliver high quality customer support in the troubleshooting and resolution of … technical support issues, planning and developing the infrastructure, supporting 1st line teams and escalating and managing issues with 3rd line and 3rd parties. Team working and communications within an overall approach that values people will be of key importance. Key Responsibilities: Deliver high quality customer support in the more »

Customer Support Specialist Role : Establish & maintain communication with colleagues & customers to ensure projects are delivered successfully Location : Daresbury office, Monday - Friday standard hours WHY? Fast growing & leading Technology Consultancy Competitive basic + benefits + monthly commission Do you enjoy interacting with people, building relationships whilst providing high levels … role? Our client is an established IT/Technology Consultancy serving customers across the UK. They have an exciting opportunity for an enthusiastic Customer Support Specialist . We are looking for someone who can establish and maintain trust and communication with colleagues, customers, and suppliers and who eagerly … do attitude. This is a great opportunity to work in a friendly forward thinking business where your career will progress quickly. Key Responsibilities: Customer Support Specialist Support the sales team with a variety of tasks - completing sales orders, assist quotations, administration of customer renewals, work with suppliers more »

Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver … unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. … resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that more »

Broadcast Support Specialist About the Role You will work with the company's in-house Support Team, providing customer service and technical support team to a client base across Europe. You will provide email and phone support for a variety of Broadcast products, troubleshoot complex …/Resume at adam@venatorbroadcast.com to arrange an initial conversation. Keywords…if all these are resonating, this could be the job for you!! Technical Support – Post-production - Camera – Live Production - AV - Software - Media - Broadcast more »

Are you a skilled IT Technical Support Specialist looking for your next challenge? Our client is seeking a talented individual to their multi-award-winning company based in Ayrshire. £26,000 per year Career Progression This role would require traveling to various sites around Ayrshire. This role is … an on call rota which currently sits at 1 in 5 weekends. Your responsibilities include: First-line support answering I.T. helpdesk calls and responding to requests via the online ticket system. Use MDM and asset management software to catalogue company devices Support 100+ Windows and 8+ Apple computers … and software support. Perform account management for various business services. Administrate Windows Servers for each site. Participate in the out-of-hours on-call support rota. Travel to sites in the event a problem cannot be resolved remotely. Assist with the installation of new networks (termination and cable draws more »

cutting-edge applications and services help retail businesses streamline operations, enhance customer experiences, and drive growth. They are seeking a skilled and motivated Application Support Specialist to join their dynamic team and contribute to their mission of revolutionizing retail through technology. Key Responsibilities: Provide exceptional application support … their applications. Assist clients with onboarding, training, and usage of their software, ensuring they maximize the value of their solutions. Maintain detailed documentation of support activities, issues, and resolutions. Qualifications: 3-5 years of experience in application support, with a strong background in Java programming. Proven experience in more »

duties on existing accounts and new customers. Your role focuses on 4 main key areas on a day-to-day basis; Customer and team support Managing customer information in CRM Manage and work cancelations Providing various Business teams with insights and reports about our customers What You´ll Do … Team support of the sales department and tech support You will support our Tech support and sales colleagues in the retail/bodyshop, assessor, key account, and fleet segment with any inquiries. You create statistical evaluations and send them to the management team. You support … inquiries from our customers and stakeholders. You are available for our customers and are in contact with the account partners and cooperation companies and support them with questions and involve other departments to ensure customer satisfaction. You check and confirm incoming cancellations. You adjust master data of customers in more »

phased approach to supporting our services and helping us create our 24x7 function. The candidate will join a working day shift moving into weekend support onto a full 24x7 rota; the established rota will run as a 12-hour shift, working 4 days on 4 days off. Role Responsibilities … will be required as we move to round-the-clock operations later in the year. Education And Experience Requirements As the 24/7 Support Engineer you will have: The successful Engineer will need to possess 3 years' experience within IT Support, ideally covering 2nd line and some more »

Do you have a keen eye for detail and a passion for ensuring equipment performance? We are seeking a highly motivated Equipment Validation Specialist to play a vital role in maintaining the integrity and efficiency of pharma manufacturing processes. In this role, you will be responsible for: Defining and … meets the required standards. Coordinating and managing the procurement and qualification process , from selecting and acquiring equipment to ensuring its proper validation. Providing technical support to Manufacturing Operations during troubleshooting and investigations. Conducting data integrity assessments for GMP equipment , safeguarding the accuracy and reliability of collected data. Maintaining the more »

Our client, a global leader in business intelligence solutions, seeks a skilled BI Application Support Specialist to join their dynamic team. This permanent position requires the candidate to be based at their offices in Hertfordshire, with a minimum of 3 days per week on-site. Key Responsibilities: Troubleshooting … covering design, planning, building, testing, documentation, and deployment. Training: Conduct training sessions for customers, creating user-friendly materials and quick reference guides. Pre-Sales Support: Collaborate with sales representatives, providing technical demonstrations to potential clients. Promotion and Networking: Attend industry events to showcase their products and services, supporting sales … are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this more »

1st line support engineer/helpdesk – Windows, Server/desktop, Office365, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that … service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt … and record information into ticketing system. You will get experience in supporting a broad range of technologies and working on interesting projects, within the support team. There is time allowed for certification study and they financially reward you for doing so as well! If you are interested, please send more »

2nd line support engineer – Firewalls, switches, routers, servers, Hyper-V, virtualisation, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients you … stack • Firewalls – Fortigate • Switches – Cisco Nexus/FortiSwitch • Servers – HP • Hyper-Converged Infrastructure - Nutanix • Virtualisation – VMware, • Storage – Nutanix • Backup – Veeam Backup and Replication Infrastructure & support: • Take responsibility for the maintenance and management of the Cloud platform and Data • Centre and collate and maintain up to date documentation on the more »

working to help engineers with technical problems from password resets to internet issues. Having experience with Macs is useful. Skills: Azure AD, 1st line support exp and 2nd line exp Duration: 12 months + Rate: £300 - £320 - Inside Location: Must be located in Manchester - 5 days a week on more »

Workday Support Specialist/HRIS Support Consultant - Hybrid - Northamptonshire - Progression - New! Highly Competitive Salary + Hybrid Working + Career Progression + Bonus + Car Scheme + Private Medical Cover + Insurances + Pension Are you an HRIS/HCM professional with experience of supporting Workday HCM in … be told what to do at each step. Your Role: Being the key point of contact for the HR team and wider organisation – offering support, assistance, analysis, reporting and resolving level 1 incidents related to the Workday platform. Escalate Level 2 incidents to 3rd party external support. Working through more »

Senior Application Support Specialist Hertfordshire £60,000 - £75,000 + Package SaaS client based in Hertfordshire is looking to expand there app support function in the UK, this is due to continuous growth and new client acquisitions across Europe and the US. This is a pure hand … be leading and mentoring junior analysts, reporting into the Director. This team is responsible for the provision of 3rd/4th level technical application support for a range of Unix and Windows-based systems running in Azure, AWS and on-prem. These systems are mainly Web and Java applications more »

cars, vans, buses, and trucks in the UK and Europe. Committed to offering turnkey solutions for fleets, along with world-class hardware and software support, we are positioned for significant growth in providing energy autonomy for businesses globally. From design to deployment, our fleet solutions encompass everything a business … have placed in the top 50 of the Financial Times’ FT1000 list for two consecutive years. About the Role As an EV Charging Network Support Specialist, you will be responsible for proactively monitoring our customers' EV charging networks and providing support when incidents arise. You will act … as the single point of contact for all EV charging issues, managing support tickets through the incident manager process, resolving issues remotely, or escalating to 3rd Line Support when necessary. We operate a 24/7 x 365 support service, so the role involves working shifts on more »

outcomes for our customers. POSITION OVERVIEW *This is a hybrid role with 1 office day a week in our York Office* As the Technical Support Specialist, you will become an integral part of a dynamic and close-knit team. Your primary responsibility will be to serve as the … entails direct interaction with customers via phone and email, necessitating a high level of comfort and confidence in a customer-facing capacity. RESPONSIBILITIES Handles support calls and tickets and queue management Takes ownership of customer issues reported and resolving problems Researches, diagnoses, troubleshoots, and identifies solutions to resolve software … to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events Monitors after-hours support on a rotating schedule Performs other related duties as assigned Able to work 8:30-5 PM QUALIFICATIONS Experience with SQL and basic SQLServer more »

We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Your Role: Provide first and second-line support for IT inquiries and technical issues. Troubleshoot, triage, and resolve complex … system problems. Collaborate with cross-functional teams to improve customer service and address systemic issues. We Need: 2+ years in customer service or technical support Strong technical skills, excellent communication, and a customer-first mindset. Experience with CRM and ticketing platforms. This is an organisation who invest heavily in more »

Paynt. Payments As You Need Them. Who We Are We are a dynamic payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the more »

our products and services. With a wide variety of solutions available, from websites to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble … record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be ideal Experience of CRM and telephony systems beneficial (preferably Salesforce Service Cloud and Genesys) IT qualifications/degree educated would be more »