at the optimum capacity and with minimum disruption to service. Whilst this role will involve attending customer site (3-4 pre-arranged visits / week) , we work from our offices in Exeter Tues - Thursday, and from home on Monday's and Fridays. The majority of our customers are … located in Devon, but there will be occasional visits required to surrounding counties (Cornwall / Somerset / Dorset). Tasks will include: Providing a technical escalation point for 1st line team members and ensuring technical escalations to 3rd Line are informative and precise. Customer site visits … PC Installs / switch installs /internet line switch overs / new printers etc) Responding to escalated, complex and high impact issues within SLA. Assist in ensuring due diligence is given to security and backup procedures, associated hardware / software, data more »
South Tyneside and Sunderland NHS Foundation Trust
passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment. We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion / belief, age, gender identity, marriage and … civil partnership, pregnancy / maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working … in the planning, implementation, configuration, maintenance and support of a large and complex ICT Infrastructure. To be a technical expert within their section / area of the ICT Infrastructure Team. To provide specialist advice and guidance to other areas of ICT, Information Systems and the wider Trust to more »
IT Support Engineer - Contract Vacancy Suitable - 2nd Line / Service Desk / IT Engineer / Team Lead / Projects Rate: £130-£140 p / d Working Location: Glasgow Contract Length: 12 Months (Minimum), can be extended to 3 Years. My … be to lead a team of Junior IT Technicians across 1st Line on the IT Service Desk. Furthermore, hands on support across deskside / onsite, and new exciting IT Projects is also part of the position. Technical skills required - Office 365 Windows Server Active Directory Ticketing System Azure … DNS, DHCP, TCP/IP, Routers and Switches Exchange Intune / MDM Provide technical support via phone, email, and via a ticketing system Troubleshoot and resolve hardware, software, and network issues in a timely manner If the skill set is relevant, matches more »
Employment Type: Contract
Rate: £130 - £140/day Training - Hands on - Exposure
who employ more than 8500 colleagues. What the role involves Owning escalations as the subject matter expert for BAU tickets escalated from 1st / 2nd line teams. Resolving complex tickets across all hardware & software platforms at a 3rd line level. Manage & maintain the various tool sets and solutions … around security / mail hygiene / backups. Manage 3rd party vendors to drive fault resolution and change on software / hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware / software / cloud solutions. … respond to output from penetration tests to remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: MSP / IT Services experience. Public cloud - Microsoft Azure. O365, Teams, Exchange online, PowerShell experience. Strong VMware and Hyper-V knowledge. Understanding of WAN, SDWAN, MPLS more »
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Henderson Scott
who employ more than 8500 colleagues. What the role involves Owning escalations as the subject matter expert for BAU tickets escalated from 1st / 2nd line teams. Resolving complex tickets across all hardware & software platforms at a 3rd line level. Manage & maintain the various tool sets and solutions … around security / mail hygiene / backups. Manage 3rd party vendors to drive fault resolution and change on software / hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware / software / cloud solutions. … respond to output from penetration tests to remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: MSP / IT Services experience. Public cloud - Microsoft Azure. O365, Teams, Exchange online, PowerShell experience. Strong VMware and Hyper-V knowledge. Understanding of WAN, SDWAN, MPLS more »
wired and wireless connectivity issues Manage support and provisioning cases via our Salesforce platform Physically and remotely provision and decommission services Lead small / medium networking and connectivity projects and demonstrate the ability to lead on larger deployments over time. Opportunity for additional remuneration and professional challenges through … Attend client meetings to provide technical support to our studio coordinator as required Developing and writing detailed process and systems studio documentation Skills / Must have: - 1+ Year networking experience (TCP/IP and VLANs) - Good understanding of Wireless concepts - Understanding of … routing protocols (BGP / OSPF / MPLS / VXLAN) - valid drivers licence - working at heights This job is 5x days a week on site in Shepperton and is paying between £35,000 - £42,000 Based on experience. more »
knowledge of LAN and SD-WAN technologies, including routers, switches, access-points, firewalls, and WAN optimization. Strong understanding of networking protocols such as TCP/IP, DHCP, DNS, and VLANs. Excellent communication and interpersonal skills, with the ability to effectively interact with clients and … customer-focused environment. Applicants will typically be CCNP qualified or working towards this. Vendor-specific experience in Cisco routing and switching. Meraki MX / MS / MR deployment skills, including SDWAN, Dashboard, Licensing, Wi-Fi and switching best practice. In-depth Palo Alto experience and / … EIGRP Advanced knowledge of routers, switches, firewalls & Access Control Lists (ACLs) Understanding of core network routers and infrastructure Hands-on experience of IP network design, implementation, and troubleshooting A strong background in configuring firewalls for Corporate and / or ISP services, to include: Centralised /more »
BA1, Bath, Bath and North East Somerset, Somerset, United Kingdom
MASS
Senior Network Engineer – Permanent – Full Time Field Based: South West covering Bath / Beckington / Bristol / Corsham Salary £Dependant on experience 25 days annual leave (inclusive of up to 3 days Christmas shut-down) + Bank Holidays Buy or sell up to … choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric / Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support Our IT Service Delivery team have an opening for an experienced … telephony systems, data networks, HPC, security systems and other related infrastructure Troubleshooting network and systems related faults Working and provisioning secure computer systems TCP/IP networks and exposure to all layers of the OSI model Ideally: Certified as CCNA / CCNP more »
We have a new opportunity for an experienced Desktop / IT Support Engineer to join a large & successful engineering company to provide user support to around 3000 users based in the UK. Working within an established team of 8 support engineers, your role will be broad and varied … for applicants who have experience in a Microsoft Windows environment working at 1st & 2nd line support. You will have experience of: Windows 10 / 11, MS Office Suite, Office 365. Furthermore, current knowledge of PC hardware and the ability to set up, configure, and rebuild workstations will be … PC BIOS and configuring PC and workstation builds. Driving licence is essential as some work will be off site with remote PC builds / Off site Configs. - Milage is paid for by the company. Ticketing System Experience - Pref ServiceNow. Exposures with TCP/IPmore »
up to date with the latest technologies and certifications. Desirable Technical Experience: (Not All Essential) Active Directory, Group Policies, Azure AD DNS, DHCP, TCP/IP, WAN / LAN Windows Server Exchange – Office 365 InTune / EndPoint VMware /more »
with: Experience supporting Windows Desktop and Active Directory Strong Customer Service skills. Experience working with Microsoft and Windows tech stack. Network Knowledge (LAN /TCP/IP and VPN) Previous experience working in IT Support. Full Clean Driving licence. If these apply more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
1st / 2nd Line Support Technician My client, one of the UKs most rapidly growing Law Firms, are looking to expand their IT Support Team and are in search of a technically skilled, fast thinking, 1st / 2nd Line Technician to join their team and provide … internal support. Role: 1st / 2nd Line Support Technician Salary: up to £25,000 DOE Location: Birmingham - (Hybrid / Remote) Daily Responsibilities: Provide technical support for issues with emails, PDFs, onboarding new users and decommissioning users. Provide technical support for a bespoke tech platform - training is … for new users - onboarding, setting up with the software, and work equipment, providing extensive training on how to use efficiently. Resolve any 1st / 2nd tier connectivity issues that occur. Skills Required: Previous experience within a role providing Technical Support - experience with the Legal Sector is beneficial but more »
Essential Educated to NVQ Level standard or equivalent experience. Experience of helpdesk support Understanding of Active Directory (including Administration) Office 365 (including user / license Administration) Azure (Entra ID) user and group administration IT support (including Networking TCP/IP, DHCP / DNS) Beneficial Experience with setting up and troubleshooting Zoom / Teams meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Intune including Autopilot laptop provisioning. Apple iPhone / iPad enrolment Understanding / Awareness of ITIL support more »
a minimum of 3 years IT support experience working on a service desk, ideally for a MSP but this isn't essential. Experience / Duties Experience supporting Windows Servers, O365, Azure AD, Intune and general Network administration and troubleshooting, TCP/IP and WAN / LAN / Wi-Fi Ensuring that all communications to the Service Desk, phone calls, and emails are answered promptly and in a professional and courteous manner. Excellent customer service skills. Location: Corsham Salary: Up to £35,000 DOE They provide fully more »
expand their IT Support function. We are looking for a minimum of 2 years IT support experience across the Micrsoft tech stack. Experience / Duties Experience supporting Windows Servers, O365, Azure AD, Intune and general Network administration and troubleshooting, TCP/IP and WAN / LAN / Wi-Fi Ensuring that all communications to the Service Desk, phone calls, and emails are answered promptly and in a professional and courteous manner. Excellent customer service skills. Location: Kingsbridge (Full time onsite role) Salary: Up to more »
3D REGAL WAY, AXIA HOUSE, WATFORD, HERTFORDSHIRE, England
AXIA HOLDINGS LIMITED
Manage Backup Estate Manage VMWare Estate Assist in any other general tasks that may arise Desired skills and experience: Experience of Windows XP / Windows 7 / Windows 10 Experience of Active Directory User Administration Experience of Microsoft office and office 365 Basic understanding of Networking … solutions, TCP/IP, LAN, WAN. Confident spoken and written English Ability to prioritise tasks and be aware of time constraints and deadlines Ability to research and learn new technologies / solutions under pressure Strong team player Experience with VMware / … During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment / training and online learning working towards completing the L3 Information Communications Technician standard. The training covers the following core occupational duties: www.instituteforapprenticeships.org /more »
choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric / Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We are looking for a Network Infrastructure Engineer that brings a … solutions that ensure business continuity or can add substance to new or on-going projects or products. Technical Skills : In depth knowledge of TCP/IP networks, IP Protocols and exposure to all layers of the OSI model. Strong experience of routing … routers and datacentre switches. Network configuration and storage configurations for HPC Experience of working with common operating systems such as Windows Server, Linux / RHEL. Server hardware / blade enclosure configuration experience Exposure to Storage Area Networks, Virtualization products such as VMWare ESXi and VDI solutions more »
South East London, London, United Kingdom Hybrid / WFH Options
The Fortune Group (Recruitment) Limited
The Fortune group are recruiting for an experienced client facing Network Engineer / Sales Engineer to join our Managed Service client supporting Presales / Solution Consultants and Sales, with a primary focus on Networks, SD-WAN, SASE and Cyber Security. Suitable Network Engineers / … technical & commercial perspective. Able to quickly qualify new opportunities, both technically & commercially. Able to effectively respond to technical, functional & commercial elements of RFIs / RFPs / BAFOs. Able to architect and propose innovative validated designs which address the identified business & technical objectives for a prospect or … data. Knowledge and experience required: Seeking candidates with CCNA or Networking equivalent (Understanding Layer 2,3 ,4) Demonstratable interest in the Managed IT / Telecommunications industry. Working knowledge in common networking principles & protocols such as: L2-L4 TCP/IP Stack L2 more »
Role: We are looking for an enthusiastic customer service-focused individual with some previous experience working within the ICT sector, preferably in VoIP / SIP and IP networks. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their … email and if you are unable to resolve them at the first point of contact, you will be expected to triage the incident / request and pass it on to senior members of the team Investigate and monitor all related Telecoms, Wi-Fi and network issues ensuring customer … customer sites to diagnose and repair services where applicable Responsible for always giving a first-class service Job Experience Required: Have a telecoms / ICT background with VoIP experience Proven / practical knowledge of VoIP and SIP Knowledge of SIP messaging, call flows and analysis of more »
Job Title: 1st / 2nd Line Helpdesk Engineer Location: Wigan Work Structure: Office based Salary: £25,000 - £30,000 We are working with … an expanding Managed Service Provider in Wigan who pride themselves in fantastic customer service, specialising in managed security infrastructure, IT support and internet/ VOIP services. You will be working within a collaborative environment with a highly skilled team of professionals who deliver solutions to a wide … range of organisations across the North West. Benefits : Competitive salary dependent on experience Professional development and growth plan Full support / induction and training Collaborative and supporting team environment Workplace pension Technical Skills: Microsoft Office 365 Antivirus solutions Internet Connectivity Active Directory / Group Policies more »
Chippenham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
Cloud IT Solutions Technical Consultant Service Desk Consultant Permanent Chippenham Onsite / Hybrid Working £45,000 - £80,000 DOE Must Drive - Happy to Travel as needed. You will be an experienced Technical Consultant with a methodical approach to problem-solving who has an enthusiastic can do attitude. You … the commercial team with technical roadmaps and presales consultancy ESSENTIAL SKILLS & EXPERIENCE At least 4 years experience progressing through a service desk 1st / 2nd / 3rd line to Technical Consultant Microsoft Azure (Migration, Deployment and Management of services) Microsoft 365 including Modern Endpoint Management and … Security Hyper-V / VMware in both on-premises and hybrid deployments Networking (TCP/IP, VLANs, routing, firewalls, port forwarding and NAT etc.) Comfortable communicating at all levels including Management, Senior Leadership Team and Board / Directors Design and more »
skills and experience we're looking for: Significant experience in: O365, Azure (iIaaS) Designing and implementing Windows Server Technologies including Virtualisation Desirable skills / experience MSP Experience. Helpdesk / IT Support (telephone / remote support) experience. Professional certifications in Microsoft 365 or Azure (or … working towards). Firewall and Network Security Technologies. Hyper-V, VMWare, SAN, NAS. Microsoft 365 Administration / Migrations. Strong understanding TCP/IP networking, including experience with routing, VLAN, VPN, Wireless. Experience of VOIP telephony systems. Automation and Scripting using PowerShell. Cyber more »
skills and experience we're looking for: Significant experience in: O365, Azure (iIaaS) Designing and implementing Windows Server Technologies including Virtualisation Desirable skills / experience MSP Experience. Helpdesk / IT Support (telephone / remote support) experience. Professional certifications in Microsoft 365 or Azure (or … working towards). Firewall and Network Security Technologies. Hyper-V, VMWare, SAN, NAS. Microsoft 365 Administration / Migrations. Strong understanding TCP/IP networking, including experience with routing, VLAN, VPN, Wireless. Experience of VOIP telephony systems. Automation and Scripting using PowerShell. Cyber more »
Dartford, England, United Kingdom Hybrid / WFH Options
Europa Worldwide Group
Kong, China, India and the UAE. Position Summary: The Network & Security Engineer will join the Network & Security Team in our leading international Transport / Logistics company, based in Dartford. In this role, you will be responsible for deploying, administering, maintaining, and supporting global networks (LAN, WAN, WLAN) and … Our Ideal Person: Cisco network support experience (2 years’+ is desirable). Experience supporting multisite L2 & L3 networks. In-depth knowledge of TCP/IP Suite. Experience with the configuration and operational maintenance of Cisco Software & Hardware. Hands-on experience in the administration … Knowledge of network segmentation and access control. Experience with site-to-site and Endpoint VPNs. Experience with enterprise wireless solutions. Experience with RADIUS / TACACS. Experience implementing & supporting routing solutions | BGP, STATIC. Cisco Meraki exposure. Knowledge of Microsoft Azure. Strong Second / Third line BAU Network more »
Scout Recruiting is now working with a business, local to Stamford, to recruit for an IT Desktop Support / Technician / Administrator. You will play a critical role in providing technical assistance and support to end-users within the organisation ensuring they can work efficiently and … Issues * Desk-side Support * Documentation * Helpdesk Ticketing using Dell KACE System * Hardware Setup & Breakdown * Imaging Computers * Software Installation Key Skills * IT Support desk / First Tier Support experience * Good IT qualifications * Background troubleshooting Windows 10 / 11 Desktop Operating systems * Basic networking (TCP/IP, DNS, routers, switches, firewalls, VPN, Wireless technologies) knowledge * Can confidently fix hardware breaks. * Hyper-V / VM Ware understanding * Strong problem solving skills * Great customer service skillset Short listing will start week immediately.This role is ideal if you live in the location of more »
Employment Type: Permanent
Salary: £20000 - £25000/annum plus non salaried benefits