Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Premier Technical Recruitment
Engineering and TechnicalCustomerSupport Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and … specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and TechnicalCustomerSupport Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and TechnicalCustomerSupportmore »
Job Title: TechnicalCustomerSupport Overview: We seek a proficient TechnicalCustomer Service Representative to join our dynamic team. As a TechnicalCustomer Service Representative, you will serve as the first point of contact for Dealers and end users seeking technical assistance … over the phone, email, or chat. You will address inquiries, provide guidance, troubleshoot technical issues, and ensure customer satisfaction through effective communication and problem-solving skills. You will be office based at the Wessex Factory in Andover, Hampshire. Responsibilities: Provide TechnicalSupport: Deliver exceptional technicalsupport to customers by resolving inquiries, troubleshooting issues, and providing guidance on product features and functionalities. Respond to Inquiries: Answer incoming customer inquiries via phone, email, or chat promptly and professionally, ensuring accurate and timely resolution. Troubleshoot Issues: Diagnose technical issues, analyze problems, and guide customers more »
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Newton Blue
UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using … Would you like a role with a mixture of office and site based work? Based out of their office In Lancashire,you will provide technicalsupport and remote/on-site training for their products and services.This includes, but not limited to resolving technical issues and providing more »
Kettering, Northamptonshire, East Midlands, United Kingdom
MATCH RECRUITMENT LTD
TechnicalSupport Agent Salary: £24,000 per annum Monday Friday, day shift office hours (37.5 hours per week). No weekends Holiday: 31 days (including 8 Bank Holidays) Kettering. Office based. Permanent Match Recruitment are recruiting on behalf of their client based in Kettering. Our client has a … global product and a world class reputation within their industry. Youll work in our clients small Service Desk team their I.T Support staff. This role is a Customer Service role within an I.T First Line Support capacity. Youll be supporting your field based colleagues with their handheld … device, supporting them with any software issues. Youll troubleshoot and provide resolution support. If youre looking for a Customer Service role with an I.T twist, please apply today! Summary of what youll be doing everyday: Support field based colleagues in all IT related incidents/service requests via more »
2nd Line TechnicalSupport | Belfast (Hybrid) | 18 Month Contract | £30,000 Equivalent Salary Experis recruitment have partnered with a Global Tech Giant to recruit multiple Technical 2nd Line Support Engineers in a customer-facing role. The successful candidate will be responsible for the strategy, design … and implementation of the end-to-end customer experience for our client. This is part of an exciting journey for our client who are looking to build a new support function out of their Belfast office. Our client sees support engineers as a frontline technical resource … for their customers, you will be expected to deliver exceptional customer service whilst also taking the opportunity to up-skill yourself technically and personally. Key Responsibilities: Responsible for the customersupport experience. Own, troubleshoot and solve customertechnical issues, using collaboration, troubleshooting best practices and more »