1 to 25 of 171 Technical Support Jobs in the UK excluding London

Firebrand Training have an exciting new opportunity for an Apprentice Technical Analyst with Cambridge Support Ltd, a full Managed Service Provider offering a wide range of IT services based in St. Neots, Cambridgeshire. Role We are looking for individuals with a strong desire to forge a career within … the IT sector who can demonstrate the ability to understand customer service, client needs and working with our wider technical team offering solutions to meet those needs. Within the team, you will become part of our technical services department responding to enquiries from customers and assist them with … array of technologies. This role may also result in the opportunity for full time employment for the right individual, whether this is within our support service or other departments within the business. Your duties and responsibilities in this role will consist of: Provide technical support services to more »

that stands out from the crowd and are looking for your next challenge, then we want to hear from you! About the Role: The technical support engineer is a customer-facing role that ensures customers enjoy long term satisfaction with our products and services. You will work with … to understand their evolving needs and will help to introduce continuous improvements through modifications and minor design changes to existing products and services. The technical support engineer is concerned with the redesign, redevelopment, and engineering necessary for preserving an equipments capabilities in accordance with the requirements at the … performance level the customer expects and includes the work necessary to maintain the design and manufacturing data and reference equipment. The technical support engineer may also be used for minor enhancements such as meeting new/safety legislation, reducing in-service support costs, or addressing obsolescence. Whilst more »

Job Title: Technical Support Engineer- Dewatering Pumps and Light Towers Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase parts … service sales. Key Responsibilities: To provide customers with technical support for Dewatering Pumps and Lighting Towers Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when required. … Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as required. more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First … Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills more »

Avonnex Ltd are looking for an enthusiastic individual with initiative and confidence to be involved with all technical aspects of setting up and maintaining pharmacy dispensing robots. This will be completed by accessing robots remotely and onsite as necessary. Role We are passionate about improving reliability, efficiency, and performance … of pharmacies with automation. As a valued member of the team, you will work collaboratively to achieve successful automation solutions, including the following: To support customers with their robots including fault finding, diagnosis, rectification, and training, whilst documenting any action undertook. To support in smooth start up for … new automation solutions whilst understanding documentation that goes alongside. Interpreting simple engineering and technical documentation such as device manuals, schematics, fault reports etc. Carry out and support annual maintenance on automation systems whilst finding possible faults. Learn about the hardware and software which controls robots and configure changing more »

are in date and site passes are issued, take care of deliveries and cover the reception duties. In addition, the role includes general office support, covering for and Raising Purchase orders/invoices, supporting the document control system and Management systems, Sharepoint whilst, supporting Environmental data gathering and Data … audit administration paperwork and ensure compliance. Prepare and coordinate audit documentation as needed Ensure all documentation is in line with company and regulatory standards. Support Operational Maintenance and planning departments in the Maintenance management system (Q4) records and reports management. Support Environmental reports and data gathering for continued … site compliance. Budget management and costs savings initiatives to be demonstrated routinely. Technical Planning Assisting in the admin of driving projects within the Biofuels Technical Team, supporting the 3 Biofuels sites ensuring MoCs are update to date and maintain continued progression. Controlled drawing and documentation updating and archiving. more »

A fantastic opportunity has arisen for an apprentice to join a growing business in the IT Technical Support/Customer Service team. The role offers fantastic opportunities for those with a passion for IT, who want to develop in a growing business. Role Duties will include: Being the … first point of contact for any external customers or clients Providing technical support in relation to IT and software systems Troubleshooting based on client queries Developing business knowledge and understanding the software used Explaining use of systems to clients and responding to enquiries in a fast and efficient … in the workplace - with the exception of the endpoint assessment, which will be at a given location. The apprenticeship covers core occupation skills for technical support to customers, ICT systems problem diagnosis, security policies, testing methodologies, fault escalation procedures and audit trails and more. The programme requires the more »

currently seeking a confident and responsible person to join our clients team in Bristol BS15. The primary role will be to work alongside the Technical Support Engineer to create costings, drawings, BOMs and production routes for the manufacture of technical brush strip products, and provide technical support to ensure all customers or potential customers have a satisfactory experience when dealing with the Company. We are looking for a dedicated individual who can contribute to the success of the Technical Sales team, ensuring excellent customer service whilst maintaining high-quality standards. If you embody … flexi days per month Free Parking Private Health Care cash plan Job Description: Convert customer enquiries into manufacturing routes using company software Provide technical support services including product costing, route planning, master production details and product drawings; Estimate the cost of producing the product to allow Sales to more »

A great opportunity has arisen for a Technical Support Manager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into … projects. Technical Support Manager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technical support and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with … project managers, engineers, and construction teams to coordinate and optimise installation processes. Troubleshoot complex technical issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start more »

Sun Chemical, the world's largest printing inks and pigments producer, has a unique opportunity for a Technical Support Engineer to join their dynamic team in Midsomer Norton! Technical Support Engineer Midsomer Norton, BA3 4RT Full time, permanent Competitive salary dependent on experience Excellent benefits package … expectations and better the world around us. With more than $8.5 billion combined annual sales and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers. The Role Thanks to our innovative products and great team we are proud that the business is continuing … to grow, we now have an opportunity for an entry-level Technical Support Engineer to join our professional IT team based in Midsomer Norton. An entry-level IT position where you will be given excellent training and mentoring to progress the role. The opportunity to play a key more »

Job Title: Technical Support Engineer- Diesel Generators and Energy Storage Systems Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase … parts & service sales. Key Responsibilities: To provide customers with technical support for generators and Energy Storage Systems Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when … required. Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First … Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills more »

Support & Installation Engineer - ( M4 Corridor/Remote) ** Remote including Home working & visit clients Wireless & Broadband routers - Access Points - Bluetooth - IT skills and diagnostics - IOT This established IOT technology business who supply advanced wireless and automation technology are looking to grow their support team. You will be confident speaking … with clients, both over the phone and face to face - and will take the lead on installations, as well as reactive support visits and remote support when possible. This is not an IT Support role - but you will be working with networks, bespoke & proprietary tech systems in … detailed documentation of all installation activities. Adhere to all safety protocols and regulations while working on-site. Salary depending on experience - £30-40K Support & Installation Engineer - ( M4 Corridor) For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift more »

Access Control Technical Support Engineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a Technical Support Engineer due to the growth of the business. Successful candidates will have an in-depth knowledge … in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone. Access Control Technical Support Engineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products Maintain and update internal CRM Support ticket database accurately Provide suggestions for improvement of practices within the Company Access Control Technical Support more »

diversity and releases potential to advance humanity. Overview The role will be based in our offices at Chandlers Ford, Hampshire. As a Tech Services Support Engineer, you will assist with technical support via the telephone, upload software via production, evaluate and repair laptops and also RMA returns. … can expect: A starting salary of £20,000 rising to £22,000 per annum after successful probation (six months). A flexible working environment. Support and training. Before you go: We believe that diversity and inclusion bring benefits to the business and that people work better when they can … approach to discrimination on any of the protected grounds in the Equality Act 2010. You may also have experience in the following: Engineer, Desktop Support Technician, Network Support Engineer, Field Service Technician, Solutions Support Specialist, Support Operations Engineer, Application Support Analyst, Client Services Engineer, Product more »

Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise … in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support … equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »

Access Control Technical Support Engineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a Technical Support Engineer due to the growth of the business. Successful candidates will have an in-depth knowledge … in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone. Access Control Technical Support Engineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products Maintain and update internal CRM Support ticket database accurately Provide suggestions for improvement of practices within the Company Access Control Technical Support more »

Technical Support Specialist, Mass Spectrometry - Mass Spectrometry/Liquid Chromatography Systems - Basic Salary Up To £50,000 Car Allowance £7,000 Bonus £6,000 Pension Healthcare Excellent Benefits ** A hybrid role, 75% office based with 25% travel to customer sites ** The Role - Technical Support Specialist , Mass … Spectrometry Following expansion, they seek to recruit a Technical Support Specialist responsible for: Providing scientific, technical and training support Investigating and troubleshooting queries Collecting and analysing data Handling customer complaints in a professional and timely manner Working closely with the sales, service, marketing and support teams to ensure customer satisfaction Your Background - Technical Support Specialist , Mass Spectrometry To succeed in this exciting role, you will ideally be able to demonstrate the following: Previous experience as a laboratory technician or scientist with extensive experience of using High Performance Liquid Chromatography or Liquid Chromatography more »

Sun Chemical, the world's largest printing inks and pigments producer, has a unique opportunity for a Technical Support Engineer to join their dynamic team in Midsomer Norton! Technical Support Engineer Midsomer Norton, BA3 4RT Full time, permanent Competitive salary dependent on experience Excellent benefits package more »

Job Title : Technical Support Engineer (2nd Line support) Location : Shipley Salary : £30,000 - £35,000 per annum Job type : Full time - Permanent Company Overview: Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over 20 years. Our document … service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd line technical customer support for Watermark's in house developed products (SaaS) Perform Watermark product installations Perform data conversions and imports into Watermark developed products … Assist with the support and administration of production hosted environments Create and maintain training and knowledgebase material Serve as a liaison between the customer and internal development for escalated product issues such as bug resolution and product enhancements Assist and cover 1st line support when required Assist with more »

The apprentices primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise productivity and … working in line with best practice ensuring compliance to relevant policies. To maintain confidentiality and discretion. Required to develop a good working knowledge of technical products and services. Main Role & Responsibilities: You will start off with simpler tasks, such as basic support calls for example troubleshooting issues with more »

The apprentices primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise productivity and … working in line with best practice ensuring compliance to relevant policies. To maintain confidentiality and discretion. Required to develop a good working knowledge of technical products and services. Main Role & Responsibilities: You will start off with simpler tasks, such as basic support calls for example troubleshooting issues with more »

Technical Support Engineer - £35,000 - Bristol with WFH flexibility (2 days per week) Yolk Recruitment are working with an innovative FinTech organisation based in Bristol to expand on their IT Support team. They have already helped over a million people by giving them the tools they need … to be available to come to the Bristol office 2-3 times a week. This is what you'll be doing: First line desktop support to all remote and office-based staff Provide access to systems and software on an as needed basis Provision and onboard new staff with … and access Retrieve, retire or recommission leaver's equipment and accounts Maintain an inventory of high-value equipment Maintain our domainless directory system Provide technical support and guidance to internal end customers The experience/knowledge you'll bring to the team: Working knowledge of operating systems (Windows more »

Technical Support Our client is looking for a contract Technical Support contractor for a long term 12 month assignment. For this role you will be proficient with SQL, Unix and Scripting. Hybrid working Inside IR35 12 months Skills/Experience Recent hands-on experience within a … technical support environment. Understanding of Object-oriented programming languages like Java. Knowledge of the components in the web applications stack. Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell. Knowledge of Linux/Unix. Good Experience with relational databases (e.g. MySQL, Oracle). Excellent written and verbal communication … skills with the ability to clearly articulate solutions to complex technical problems. Personal commitment to quality and customer service. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be more »