6 of 6 Remote/Hybrid ITSM Jobs in Wales

device issues Experience with Active Directory or other user account administration tools Awareness of IT security best practice and safe working processes Familiarity with ITSM ticketing tools and ITIL aligned workflows Knowledge of Intune, device enrolment or configuration profiles What you need to do now If you're interested ...

large multinational company, engaging with teams in multiple different locations and regions and some travel within Europe will be required. Key Accountabilities & Responsibilities: ITSM Queue management and adherence to defined SLAs for infrastructure incidents and problems - ensuring your tickets are resolved to the end users satisfaction. Work across several infrastructure ...

large multinational company, engaging with teams in multiple different locations and regions and some travel within Europe will be required. Key Accountabilities & Responsibilities: ITSM Queue management and adherence to defined SLAs for infrastructure incidents and problems - ensuring your tickets are resolved to the end users satisfaction. Work across several infrastructure ...

objectives and uphold Syscos Mission and Values Skills and Experience Good experience in a Service Desk or similar IT support environment Experience using ServiceNow ITSM workflows Strong customer service, listening, and communication skills Bilingual - English and French (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve … work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 JBRP1_UKTJ ...

objectives and uphold Syscos Mission and Values Skills and Experience Good experience in a Service Desk or similar IT support environment Experience using ServiceNow ITSM workflows Strong customer service, listening, and communication skills Bilingual - English and French (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve … work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 JBRP1_UKTJ ...

superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic Service Delivery Manager to join their growing team. You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers, maintaining exceptional service and driving … customers. What we're looking for: 5+ years' experience in IT Managed Services within the public or private sector. Strong understanding of ITSM and ITIL best practices. Proven experience in customer-facing leadership roles. Analytical and data-driven approach to problem-solving and improvement. Excellent communication skills and confidence working ...