2 of 2 Remote/Hybrid ITSM Jobs in Wales

device issues Experience with Active Directory or other user account administration tools Awareness of IT security best practice and safe working processes Familiarity with ITSM ticketing tools and ITIL aligned workflows Knowledge of Intune, device enrolment or configuration profiles What you need to do now If you're interested ...

superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic Service Delivery Manager to join their growing team. You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers, maintaining exceptional service and driving … customers. What we're looking for: 5+ years' experience in IT Managed Services within the public or private sector. Strong understanding of ITSM and ITIL best practices. Proven experience in customer-facing leadership roles. Analytical and data-driven approach to problem-solving and improvement. Excellent communication skills and confidence working ...