5 of 5 Remote/Hybrid ITSM Jobs in Wales

users and clinicians. All support work is undertaken in accordance with National policies, processes and procedures described by the Welsh Health IT Service Management Boards as part of its adoption of ITIL best practice. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers ...

device issues Experience with Active Directory or other user account administration tools Awareness of IT security best practice and safe working processes Familiarity with ITSM ticketing tools and ITIL aligned workflows Knowledge of Intune, device enrolment or configuration profiles What you need to do now If you're interested ...

certification. Experience working with Field Service Lightning (FSL). Background in integrating Salesforce with finance, billing, or expense platforms. Familiarity with IT Service Management (ITSM) processes and tools such as ServiceNow or Jira Service Management. ...

certification. Experience working with Field Service Lightning (FSL). Background in integrating Salesforce with finance, billing, or expense platforms. Familiarity with IT Service Management (ITSM) processes and tools such as ServiceNow or Jira Service Management. ...

superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic Service Delivery Manager to join their growing team. You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers, maintaining exceptional service and driving … customers. What we're looking for: 5+ years' experience in IT Managed Services within the public or private sector. Strong understanding of ITSM and ITIL best practices. Proven experience in customer-facing leadership roles. Analytical and data-driven approach to problem-solving and improvement. Excellent communication skills and confidence working ...