2 of 2 Remote/Hybrid ITSM Jobs in Wales

scheduling or another enterprise scheduling platform. SQL Server administration, troubleshooting and performance tuning. Windows Server environments. PowerShell scripting. SFTP. Azure DevOps. ITIL/ITSM practices. Major Incident Management within a production support environment. Automation and operational improvement initiatives Contact: Zach Bennett - CPS Group By applying to this advert ...

Delivery Manager, Service Manager or similar customer-facing service management role. • Experience within an IT Managed Services or Telecommunications environment. • Strong understanding of IT service management principles. • Experience managing SLAs, KPIs and customer service reviews. • Excellent communication and stakeholder management skills. • Commercial awareness and the ability to understand contract performance. … Experience with ServiceNow or similar ITSM platforms is desirable. • Comfortable working independently in a predominantly remote role. If you're an experienced Service Delivery Manager looking for your next opportunity within a customer-focused managed services environment, we'd love to hear from you. Apply today to find out more. ...