1 to 2 of 2 Service Manager Jobs in Wales

Service Delivery Manager Cardiff (hybrid) Our Financial Services client has a brand new vacancy within its growing organisation, for an experienced Service Delivery Manager. This role is instrumental in ensuring that the organisations technology services are meticulously aligned with its strategic goals and operational demands. This … role is central to managing and optimising relationships with outsourced IT service providers, ensuring these partnerships deliver exceptional value, performance, and compliance with the organisations standards. Through a deep understanding of advanced ITIL practices, the SDM will craft service delivery frameworks that enhance efficiency, resilience, and customer satisfaction. … but also aligned with the organisations ethos of delivering secure, scalable, and forward-thinking IT solutions. Responsibilities ▪ Utilise advanced ITIL knowledge to develop IT service management strategies, optimising service delivery, incident management, and continuous improvement. ▪ Oversee comprehensive governance, ensuring IT services comply with regulatory standards and embody best more »

who have the right skills, experience and ability to provide a high quality of support and care to really make a difference. Our Assistant Service Managers work alongside the Service Manager and the Team, assisting and enabling the Manager and Team to assist the more »