starter attitude with capability of prioritising workload within an assigned schedule. Work experience on various ticketing tools like Jira, SNOW, HP. Understanding of the ITIL Framework and related IT Governance. Operating Systems knowledge: Microsoft Windows (7, 10) Good to have: In House ITIL Certification A Yellow belt Certification No Shift more »
the company, ensuring the efficient and effective operation of their day-to-day systems. Key Responsibilities: · Assisting in the development and implementation of an ITIL-based Internal I.T Service Management system. · Managing incident, problem, change, and request processes. · Conducting root cause analyses and patch management. · Overseeing IT asset inventory and … and managing incidents through ticketing systems. · Strong problem-solving skills and attention to detail. · Familiarity with Microsoft 365 administration and Windows 10/11. · ITIL certification is beneficial, along with a basic understanding of networking. · Experience or certifications in MDM, Apple, and Android device management are highly valued. This position more »
IT Operations Analyst Are you a talented IT Operations Analyst that lives and breathes an ITIL ethos looking for a new opportunity? Salary up to £45,000 plus up to 10% Bonus Company Overview: I am currently assisting a well valued client of mine located in the Warrington area that … and grow alongside them. The vision is that this individual with be a key member of the team assisting to embed and grow a ITIL based internal IT service management system and offering a wealth of experience to the more junior members of the team. Essential Skills: Ability to stay … rectified Experience working with Windows 10/11, AWS and Azure Significant experience working with a trouble shooting support based environment Microsoft 365 and ITIL related certifications are advantageous Responsibilities: Vast and Demonstrable knowledge within Microsoft 365 administration including Active Directory and Automate Active Directory Experience within managing IT asset more »
Warrington, England, United Kingdom Hybrid / WFH Options
ShortList Recruitment Limited
Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITIL Foundation Certified (Desirable) -Knowledge of data security, access controls and user security. -Relevant IT Degree or commercial experience in a similar role. -Understanding of release more »
Warrington, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
reports for log source integration. Experience in lookups and field value mapping. Ability to understand security threats landscape and SOC operations workflow. Familiarity with ITIL basics. Excellent analytical and problem-solving skills. Rewards & Benefits: TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages more »
including Hyper-V and VMWare Familiar with Cloud computing platforms (Azure, AWS) Imaging including MDT and MCS Windows driver management Printers and print management ITIL knowledge including change, problem, and incident management. In return, you will be rewarded with ongoing training and career development in a friendly and enjoyable team more »
ticketing systems, and customer service best practices. Experience with Atlassian tools such as Jira and Confluence, and familiarity with Agile development methodologies. Experience with ITIL or other relevant frameworks is a plus. What is on offer? A salary of £25,000-£32,000 is on offer working in a meaningful more »
