Helpdesk Manager
- Hiring Organisation
- Experis
- Location
- Watford, England, United Kingdom
point for the service delivery team SLA reporting, customer satisfaction reporting & improvement Hardware lifecycle management Windows & Mac (Linux nice to have) AD (on-prem & Azure), VPN, Anti-Virus Ticketing systems Knowledge base/FAQ (Confluence + internal system “Nebula”) Audio & Visual support (liaising with provider) Virtual Machine management Strong ...