2 of 2 ITIL Jobs in Welwyn Garden City

support five days a week. Be available for occasional out-of-hours/weekend support for planned activities. To excel in this role, you should have: Strong knowledge of ITIL processes (Incident and Problem Management) and IT Asset Management. Proficiency in ITSM tools (e.g., ZenDesk, Service Now). Expertise in Windows 11, Office 365 Suite, iOS, Android, printers, and security More ❯

For further information on this role please see the job description and person specification attached. Person Specification Qualifications Essential Educated to Degree level or able demonstrate proven equivalent experience. ITIL Foundation Desirable Evidence of recent ongoing professional development Foundation Certificate in PRINCE2 or equivalent knowledge and experience Knowledge - ITIL Essential Experience of successfully delivering Change or Transition across lifecycle. Desirable More ❯