We are seeking a Technical Service Manager to join a nationally recognised Engineering Service provider to work at a flagship commercial site a stone throw from Wembley Park. As a Technical Service Manager, you will be responsible for ensuring the successful delivery of technical services to … key member of a successful team working closely with the customer to ensure the clients receive the highest level of service. Responsibilities: Manage technical servicedelivery to clients, ensuring high quality and timely delivery of services Develop and maintain strong relationships with clients, ensuring customer satisfaction and … retention Manage technical resources, including staff and contractors, to ensure that they are effectively utilized Identify and implement service improvement initiatives to enhance servicedelivery quality and efficiency Monitor and report on servicedelivery metrics, identifying areas for improvement and taking corrective action as necessary more »
South West London, London, United Kingdom Hybrid / WFH Options
Espire Infolabs Limited
London, Uk office. Job: Customer Success Manager Location: London UK(Hybrid) Type: Permanent Job details: Desired Industry Experience: 5+ years. Relevant Experience: Solutioning and Service delivery. IT Outsourcing, Offshoring, experience in ServiceDelivery Sectors: Logistics & Supply Chain (Good to have experience in Retail sector too), PSP etc. … science OR equivalent IT Degree preferred. Desired profile: The incumbent must have exposure to diverse technical skills and will be responsible for Solutioning and ServiceDelivery, working with the Customer Success Management (CSM) function aligned to Logistics & Supply Chain and number of other sectors such as BFS, Retail … complementing technologies, covering Integration, RPA, BI/Analytics, Cloud and Security Work closely with EMEA solutions team to be involved in Client/Prospect servicedelivery and technical discussions Provide local support to the Delivery teams and be the local technology advisor in the CSM Function Be more »
We are seeking a Technical Service Manager to join a nationally recognised Engineering Service provider to work at a flagship commercial site a stone throw from Wembley Park. As a Technical Service Manager, you will be responsible for ensuring the successful delivery of technical services to … key member of a successful team working closely with the customer to ensure the clients receive the highest level of service. Responsibilities: Manage technical servicedelivery to clients, ensuring high quality and timely delivery of services Develop and maintain strong relationships with clients, ensuring customer satisfaction and … retention Manage technical resources, including staff and contractors, to ensure that they are effectively utilized Identify and implement service improvement initiatives to enhance servicedelivery quality and efficiency Monitor and report on servicedelivery metrics, identifying areas for improvement and taking corrective action as necessary more »
the full suite of hard FM services to one of our key commercialclients, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving … both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. The role of the Contract Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive more »
We are looking to recruit amid-range Project Manager to work within ServiceDelivery and Project Management in IT Operations. Role would also be suitable for those project managers who are seeking to gain further experience/skill set (but must have a min of 1 year experience … the key fundamentals of what it takes to drive/undertake and manage multiple projects and or tasks. Job/Position: Project Manager in Service Delivery. Salary: Dependant on experience/skill set - up to35K Location : Dataquest Heathrow, Yiewsley Reporting to: Head of ServiceDelivery and Project … provide a high-level end-to-end proactive project management for the business, clients, and stakeholders alike. Prime Function You will provide a PM service as follows: To provide a comprehensive IT delivery and project management service directly to our client base and or stakeholders. Have excellent more »
My client is currently looking for an IT ServiceDelivery Manager to work onsite in Northwood. Your role would be to manage a team of 5 Technical Support Engineers and oversee the operations of the IT Service Desk. You will need to be a hands-on people … addition to this, you will coordinate the troubleshooting of issues, ensure escalation is prompt as applicable, and manage the IT/AV support and service provision for all school staff and students on a day to day. You will also take ownership of problems, resolving them efficiently, and working … to be directly involved in resolving IT issues when they arise with all colleagues across the business. Core Responsibilities: Oversee the operations of the Service Desk for the whole IT Team, ensuring incidents and service requests receive an efficient and effective "first response", "follow-up responses" and "resolution more »
Stanmore, London, United Kingdom Hybrid / WFH Options
Norwood
will you be responsible for maintaining stock and databases, but you'll also have the opportunity to contribute to innovative projects aimed at improving service delivery. Your role will involve collaborating with various stakeholders, including suppliers and Norwood's Technology team, to ensure the smooth integration of equipment into … locations. Key Responsibilities: To visit services and complete installations, repair, maintenance, reviews and collection of Technology Enabled Care (TEC) equipment, with new and existing service users throughout Norwoods services in North London, Redbridge and Berkshire. Troubleshoot problems with equipment installations and resolve these faults both remotely and in person. … and maintain current databases according to Company requirements including updating and maintaining asset registers Support the IT manager in providing a high level of service coordination to ensure that new projects are delivered effectively. To take part in training sessions and attend meetings as required. To manage and maintain more »
Hounslow, London, United Kingdom Hybrid / WFH Options
DB Schenker
drive our Air Freight business to new heights. As the Key Account Operations Manager, you'll play a pivotal role in ensuring top-notch servicedelivery to our key customers while spearheading initiatives to achieve ambitious growth and profitability targets. Location : Heathrow, UK Hours : Monday to Friday … skills, capable of influencing stakeholders at all levels. Outstanding relationship-building abilities, fostering strong connections both internally and with suppliers and customers. Exceptional customer service skills, adept at understanding and fulfilling customer requirements to exceed expectations. Experience in managing budgets and KPIs, consistently delivering results in line with targets. more »
vital Time management Prince2 certified is highly desirable Start date is ASAP The IT Project Manager will be responsible for: Providing a comprehensive IT delivery and project management service directly for the business Engaging with a wide and/or diverse set of stakeholders in order to negotiate … Overseeing all project artefacts, and associated documents with gate reviews Chasing, monitoring, and summarizing progress of each project and assisting with delivering the IT service portfolio as required with an Agile/Waterfall environment. Managing the delivery teams schedules and resource forecasts with the teams as required when … RAIDs as required. Taking the lead and managing ad hoc back-office Admin to the project team and or client/users. Managing the delivery demand of all size projects through the ServiceDelivery/Project Please send an up-to-date copy of your CV to more »
practice Seven clinical pharmacists as well as a First Contact Physio Supportive and well established nursing/HCA and admin team In-house phlebotomy service EMIS Web Good local reputation and positive online patient reviews The role will entail working closely within the Sphere Primary Care Network (PCN), this … patients in core areas, including disease states/long term conditions identified by local Needs Assessment Demonstrates accountability for delivering professional expertise and direct service provision Exercise a critical understanding of personal scope of practice and to identify when a patient needs referring on and where there are opportunities … and supporting adherence as per NICE guidance Collaborative working relationships Operate as a full member of the primary care team, including contributing to leadership, service evaluation/improvement and research activity Manage and co-ordinate the care that individual patients receive, including through liaising with other members of the more »
Join the UKs Leading Independent Microscope Company as a Field Service Engineer! Are you an electromechanical engineer ready for a new challenge? Our client, the largest independent microscope company in the UK, is expanding its engineering team in the Midlands and North UK. This is your chance to be … a dynamic, inclusive, and growth-oriented company that works with renowned brands such as Leica, Nikon, and Olympus. About the Role: As a Field Service Engineer, you'll be at the forefront of maintaining and supporting cutting-edge microscopy equipment across a variety of industries, including research establishments, universities … end-users and customers during installations. Equipment Management : Decommissioning and recommissioning microscopes with precision. Customer Interaction : Liaising with the sales team to ensure exceptional service delivery. Travel : Traveling across the Midlands and North England to support customers on-site. Reporting : Completing service summaries and reporting issues to customers more »
preferred) and internet connectivity. Experience with EDR, M365 security, SIEM, Vulnerability management, MITRE attack framework and Incident response. Experience of providing knowledge transfer to ServiceDelivery teams and developing other cybersecurity team members. Having an in-depth understanding of threats in a mission critical or national infrastructure environment. more »
processes. Work independently to resolve complex security issues, with support and guidance from the Cyber Security Manager and Security Architect. Provide knowledge transfer to ServiceDelivery teams and mentor other members of the cybersecurity team. Develop an in-depth understanding of threats in a mission-critical or national more »
Job summary The post holder is expected to work closely with the pre-assessment nurses. Duties within this service include booking pre-assessment clinics, cashing up clinics, arranging interpreters for patients, booking transport and beds for patients when required. Taking live calls or retrieving messages from the Endoscopy pre … any test preparations that need to be sent or collected by the patient.The post will require the coordination of appropriate services to maximise the delivery of the streamlined diagnostic pathways, thereby improving the quality and experience for patients. Main duties of the job o To provide comprehensive administrative support … To maintain a positive, proactive, and professional approach to work at all timeso To work as part of team to deliver a first class service to patients and users of the Endoscopy serviceo Actively supporting and contributing to the requirements of the serviceo To utilise designated operational practices within more »
Head of Service, British Forces Social Work Service, Cyprus (BFSWS) Salary : £48,000 plus on-call payments Specific Hours : 37.5 hours per week Contract: Full time, permanent Location: British Forces Cyprus (BFC) Base Location: Episkopi, Cyprus Reporting to: Head of Service, British Forces Social Work Service … to include The South Atlantic Islands. On 1st April 2021 included Singapore, British Indian Ocean Territories (BIOT) and Gibraltar. From 1st May 2022 the service expanded to include Brunei and Nepal. On 1st July 2022 we further expanded our services to include Cyprus. While all services are under the … service. As such we have a new opportunity in the Polaris Children Services, British Forces Social Work team in Cyprus for a Head of Service to join our team. Responsibilities The Head of Service will work in accordance with the vision, aims and objectives of the BFSWS, Servicemore »