Customer Service Jobs in the West Midlands

26 to 50 of 244 Customer Service Jobs in the West Midlands

Technical Services and Compliance Administrator

Kidderminster, Worcestershire, West Midlands, United Kingdom
Eco2Solar
the ability to work both as part of a team and also take overall responsibility for your personal workload, whilst delivering excellent levels of service is essential. A desire to put our clients needs first and a thirst to develop your own skills is a key part of fitting … offer: Youd be joining a highly reputable and growing company who have a real passion for sustainability, eco systems and delivering a first-class service to their customers. Were offering a competitive salary of £24,000 - £25,000 pa, depending on experience, along with 33 days annual leave (including more »
Employment Type: Permanent
Salary: £24,000
Posted:

Diagnostic Technician

Droitwich, Worcestershire, West Midlands, United Kingdom
Listers
troubleshoot technical issues with VW vehicles. Your expertise will play a crucial role in ensuring the optimal performance of our customers vehicles, providing outstanding customer support, and collaborating with different departments across the business to achieve goals. Our packages and pay plans are industry-leading and are reflective of … Bonus/OTEs up to £43,000 Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a Volkswagen Qualified … Service Technician or Master Technician. For more information or an informal chat, you can call 07793 314819 to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop more »
Employment Type: Permanent
Salary: £40,000
Posted:

Parts Retail & Trade Manager

Redditch, Worcestershire, West Midlands, United Kingdom
Startin Group
operation. Benefits of working for us 23 days holiday plus bank holidays - rising to 25 after 5 years continuous Health & wellbeing benefits Death in service insurance Staff discount on vehicle purchases Staff discount on car servicing & repairs Long service and loyalty incentives Staff referral scheme In-house, manufacturer … put in place and would suite someone with drive and enthusiasm to make it a success. Role Overview & Duties - To deliver a superior parts service to all customers. Achieve all parts objectives through a well-developed and motivated parts team Achieve an acceptable market share, through maximum sales of more »
Employment Type: Permanent
Salary: £30,000
Posted:

IT Support Apprenticeship

Lichfield, Staffordshire, West Midlands, United Kingdom
Baltic Apprenticeships
biz! They have more than 25 years of industry experience and have even won Lichfields Business of the Year in 2017. Providing five-star service comes naturally to these guys as they are always acting in their clients best interest and take pride in earning the right to be … team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge : Enthusiastic and passionate about IT Experience using Windows Operating Systems would be beneficial Communication and customer service skills Good numeracy and literacy skills Attention to detail Grade 4 in Maths and a grade 5 in English at GCSE is more »
Employment Type: Advanced apprenticeships
Salary: £20,000
Posted:

Trainee Technician

Worcester, Worcestershire, West Midlands, United Kingdom
Autoglass
a Difference Together. As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We'll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real … re great with people? Our recent trainee recruits have come from industries like retail, hospitality, beauty and driving roles with a passion for great customer service, or for cars. We are open to applications from people across many different industries or at any stage in life and we more »
Posted:

Responsive Repairs Team Leaders

Walsall, West Midlands, United Kingdom
WHG
trade colleagues and working hand in hand with repairs planners to maximise the overall productivity of the team with the key objectives of reducing customer lead in times and achieving high levels of customer satisfaction. Youll need to thrive working in a fast paced, busy environment and be … able to manage and prioritise a varied workload, from managing colleagues, to responding to customer enquiries, to solving materials and transportation availability issues and much, much more Whilst a BTEC/HNC in Building Studies is desirable, this isnt essential for the right person, and consideration will be given … and retains talent. Through the People Strategy we take every opportunity to embed our values to ensure that our colleagues give the best possible service to our customers, communities and each other. Equality, diversity and inclusion It is important to us that we have a diverse workforce, representative of more »
Employment Type: Permanent
Salary: £43,022
Posted:

Electrical Engineer

Cannock, Staffordshire, West Midlands, United Kingdom
IronMarket Talent
in keeping you connected, by supplying, installing, and maintaining their emergency power systems. As the Electrical Generator Engineer , you will be required to install, service, and maintain generators, using state-of-the-art diagnostics to complete planned and preventative maintenance across various sites. The ideal candidate will possess a … generator systems ranging from basic AMF to complex peak looping and paralleling systems, exceptional problem-solving abilities, and a dedication to delivering top-notch customer service. The opportunity is based in Cannock with travel required across the Midlands and South of the UK, with cover required 1 week out … of 8 to support the business call-out rota. Benefits include 25 days holiday + bank holidays, service vehicle, laptop, BUPA, and access to factory training courses. What we need from you? Electrical installation of all control and power cabling between the generator, changeover panels, switchboards, and ancillary equipment more »
Employment Type: Permanent
Salary: £40,000
Posted:

IT Configuration Engineer

Rugby, Warwickshire, West Midlands, United Kingdom
Pertemps Rugby
Maintain minimum monthly productivity goals Troubleshoot problems with computer systems, including hardware, software and peripheral equipment Ensure that customers receive the highest level of customer service Communicate issues concerning customer orders to the Help Desk or Team Leader Adhere to safety procedures and guidelines at all times more »
Employment Type: Permanent
Salary: £12.00 - £14.25 per hour
Posted:

Generator Fitter

Solihull, West Midlands, United Kingdom
Siamo Recruitment
and transforming "what if" into "what is." As a Mobile Generator Engineer, you will be required to travel frequently to various locations providing onsite service to customers, maintaining and repairing generators and other equipment within our clients portfolio. You must have knowledge and experience working on 20KVA to 1250KVA … generators. Your duties will include identifying and documenting machine damage, as well as maintaining accurate and comprehensive service and maintenance records. Effective communication is essential, ensuring all parties are kept informed. You will be working as part of a dedicated team, collaborating with your colleagues, taking pride in your … with a willingness to embrace new training opportunities, which may occasionally require staying away from home Excellent communication skills, both verbal and written A customer-focused mindset with a commitment to delivering excellent service Effective planning and organizational skills with strong attention to detail and accuracy A valid more »
Employment Type: Permanent
Salary: £40,000
Posted:

Quality Engineer

Leominster, Herefordshire, West Midlands, United Kingdom
Kingspan
project teams and be excellent at problem-solving. Responsibilities of our Quality Engineer Work with internal and external stakeholders to resolve quality issues, including customer complaints, that arise as efficiently as possible to prevent compromising quality. Complete internal process, product and supplier audits as required to ensure on-going … compliance to internal, customer and 3rd party product requirements. Provide support with 3rd party product certification and group compliance audits. Support operations with single event analysis and ensure accurate records are made. Analyse process/inspection data to establish on-going process capabilities through the use of Cognos Studio … Review product in the warehouse that has been identified as potentially unacceptable following visual inspection. Complete measurement systems analysis through gauge R&R. Promote customer focus throughout the organization. Offer and support suggestions to changes in production methods/equipment used for improvements to the quality of the product more »
Employment Type: Permanent
Posted:

Service Engineer Air Handling Units (AHUs) / HVAC Controls

Birmingham, West Midlands, United Kingdom
Mitchell Maguire
Service Engineer Air Handling Units (AHUs)/HVAC Controls Job Title: Service Engineer Air Handling Units Industry Sector: Service Engineer, Engineer, F-Gas, IPAF, PASMA, Air Handling Units, HVAC Controls, AHU, AHUs, HVAC, Main Contractors, Consultants and Sub-Contractors Ideal living location: Midlands Area to be covered … National Remuneration: £35,000 - £40,000 Benefits: Company vehicle, pension, phone, laptop & 25days annual leave The role of the Service Engineer Air Handling Units will involve: Service Engineer position dealing with a range of manufactured air handling units and HVAC controls Carrying out planned service and maintenance … of all AHU systems Liaise with the service team to update them on the status of jobs Report any relevant faults/further works Meeting agreed customer response times Further develop and build relationships with clients Reporting on completed works before leaving the job The ideal applicant will more »
Employment Type: Permanent
Salary: £40,000
Posted:

Field Service Engineer

Rowley Regis, West Midlands, United Kingdom
Dawsongroup plc
Field Service Engineers Required - Immediate Start!! - West Midlands (Commutable from Birmingham, Coventry, Wolverhampton, Leicester, Rugby & surrounding areas) Competitive Salary rates + O/T + Door to Door Pay + Company Van + Holidays + Pension Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and … specialist vehicles for contract hire . As a Field Service Engineer your role will be to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »
Employment Type: Permanent
Posted:

Principal Contractor/Site Manager M&E

Birmingham, West Midlands, United Kingdom
Morrison Data Services
quantity surveyors and estimators. IT literate, specifically in Microsoft Outlook,Wordand Excel. Full driving licence. Must be prepared to travel and work away at customer sites. Candidates should preferably have the following qualifications: Qualified to a suitable levelin Construction, MechanicalEngineeringor an ElectricalEngineeringdiscipline. Previous, or current authorisation to National Grid … maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Employment Type: Permanent
Salary: £65,000
Posted:

Project Engineer

Walsall, West Midlands, United Kingdom
Proftech Talent
Report accidents, near misses and safety concerns to a member of the leadership team in a timely manner. Quality. Ensure that projects adhere to customer expectations, provide clear accurate responses to Customer Concerns in a professional and timely manner. Report any quality concerns to their line manager and … support the companys objectives Work closely with other support functions to deliver the companies objectives. Collaborates with the NPI function to deliver exceptional internal customer service Accountable for the project plan Providing accurate project progress on a weekly basis Utilizing capacity efficiently and effectively Monitors and executes project … plan Advocate for the customer and uphold the promised delivery date. Keep customers and systems fully updated on any delays and expected planned dates. Coordinate with leadership and other departments to address exceptions. People. Engage with our Switched On Rewarding and Recognition process Follow and uphold Company policies and more »
Employment Type: Permanent
Salary: £40,000
Posted:

Field Service Engineer

Nuneaton, Warwickshire, West Midlands, United Kingdom
Dawsongroup plc
Field Service Engineers Required - Immediate Start!! - West Midlands - (Commutable from Birmingham, Coventry, Wolverhampton, Leicester, Rugby & surrounding areas) Competitive Salary rates + O/T + Door to Door Pay + Company Van + Holidays + Pension Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and … specialist vehicles for contract hire . As a Field Service Engineer your role will be to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »
Employment Type: Permanent
Posted:

Field Service Engineer

Newcastle, Staffordshire, West Midlands, United Kingdom
Dawsongroup plc
Field Service EngineersRequired - Immediate Start!! Competitive Salary rates + O/T + Door to Door Pay + Company Van Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire . As a Field Service Engineer your role will be … to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company equipment, you will be responsible for: Fault diagnosis, repair and routine maintenance of specialist vehicles and … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »
Employment Type: Permanent
Posted:

Field Service Engineer

Birmingham, West Midlands, United Kingdom
Apogee Corporation**
To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out … and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities to give the customer guidance and training so they can more »
Employment Type: Permanent
Posted:

Production Print Engineer

Birmingham, West Midlands, United Kingdom
Apogee Corporation**
To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and … functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management Work with … colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold more »
Employment Type: Permanent
Posted:

Panel Technician

Wednesbury, West Midlands, United Kingdom
Solus Accident Repair Centres
such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience; ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »
Employment Type: Permanent
Salary: £50,000
Posted:

Installation Engineer Passive Fire Systems

Birmingham, West Midlands, United Kingdom
Mitchell Maguire
fire walls, drylining, boarding, cavity barriers, thermal protection, plasterboards, insulation, partition systems, panel wall systems, fire resistant panels etc CSCS card Excellent communication and customer service skills High levels of organisation and attention to detail Full UK driving license Mitchell Maguire is a specialist Construction Recruitment Consultancy, dealing more »
Employment Type: Permanent
Salary: £45,000
Posted:

Field Service Engineer

Stafford, Staffordshire, West Midlands, United Kingdom
Apogee Corporation**
This role will be covering customers inST, TF, CW, WS Postal Codes To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs … in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities more »
Employment Type: Permanent
Posted:

Senior Substation Civil Design Engineer

West Midlands, United Kingdom
Morrison Energy Services
full range of UK DNOs. As theLead Design Engineer your responsibilities will include: To produce an effective substation civil design including structural, geotechnical design service, foundation solutions, temporary works and to provide technical support to Design Engineers, Project Engineers, Site Engineers, Bids team and clients. To provide technical support … maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Employment Type: Permanent
Posted:

Field Service Engineer

Birmingham, West Midlands, United Kingdom
SUNAMP
Job Title: Field Service Engineer Salary: Up to £40k DOE Job Type: Full Time, Permanent Location: Birmingham , United Kingdom Travel: Candidates will be required to travel to and provide field engineering services between North London and Leeds. Therefore, candidates will ideally need to be based in any one of … Supporting our customers throughout the product journey is central to our approach. Their knowledge, engagement and experience with our products is managed by our Customer Service team and we are now looking to take on an experienced Field Service Engineer to join our growing operations. The Role … Working in the Customer Service team you will provide practical engineering support via implementation and the repair of installations. Excellent customer service skills, along with an engineering background are a minimum requirement for this role, as you engage and communicate with customers directly, resolve product issues more »
Employment Type: Permanent
Salary: £40,000
Posted:

Dual Fuel Smart Meter Engineer (Debt Solutions)

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
ATA Recruitment
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »
Employment Type: Permanent
Salary: £40,000
Posted:

Project Engineer

Walsall, West Midlands, United Kingdom
The Job People
the company's objectives Work closely with other support functions to deliver the companies objectives. Collaborates with the NPI function to deliver exceptional internal customer service Accountable for the project plan Providing accurate project progress on a weekly basis Utilising capacity efficiently and effectively Monitors and executes project … plan Advocate for the customer and uphold the promised delivery date. Keep customers and systems fully updated on any delays and expected planned dates. Coordinate with leadership and other departments to address exceptions. Experience required for the Project Engineer position Excellent written & verbal communication skills Excellent competency levels in more »
Employment Type: Permanent
Salary: £40,000
Posted:
Customer Service
the West Midlands
10th Percentile
£21,500
25th Percentile
£24,700
Median
£29,584
75th Percentile
£45,000
90th Percentile
£61,250