26 to 28 of 28 Network Engineer Jobs in the West Midlands

a hybrid working arrangement of 60% office and 40% home working. Responsible for providing exceptional customer service and technical support, the Tier 2 NOC Engineer will respond to customer inquiries, resolve technical issues, and ensure the smooth operation of our fibre network services. This includes supporting Layer … and Layer 3 services on GPON and XGS PON access networks, Juniper core network, BNG, and firewall infrastructure. Key responsibilities encompass customer support, technical troubleshooting, incident management, and network configuration. Skills & Experience Required Experience: 3+ years in an engineering and/or network support role with supplier … computing, electrical/electronic engineering. Customer Service: Previous experience in customer service or technical support, preferably in telecommunications. Technical Aptitude: Strong ability to troubleshoot network connectivity, hardware, and software issues. Communication Skills: Excellent verbal and written communication skills with a customer-centric approach. Tools Familiarity: Experience with ticketing systems more »

VQ Solutions are looking for a hard-working individual to join the team at DGL Networks as a Network Cable Installer. This is a great vacancy for an individual who enjoys a challenge. You will assist qualified engineers in all aspects of fibre optic cabling. Role Duties may include … As an Apprentice Network Cable Installer Engineer, you will learn how to deploy both copper and fibre cabling solutions, including the installation, termination and testing You will be taught not only the fundamental differences between Category 5e through to Category 6A and multi-mode and single-mode fibres … evenings and sometimes, away from home, where this is required overtime and stopover allowance is paid Training You will work towards a Level 3 Network Cable Installer Apprenticeship delivered by VQ Solutions. During this apprenticeship, you will develop a portfolio, attend block courses and have regular reviews. All apprenticeship more »

Overview of the role Responsible for the management and on-going delivery of network and voice services across the business. The role ensures the 1st line team have the necessary skills to support callers and acts as an escalation point to deliver an expert 2nd line response. The role … service desk, maintaining the BAU call queue, ensuring tickets are updated and managed accordingly. Work closely with the service management team to ensure the network services supplier delivers the expected levels of service, ensuring KPIs and SLAs are achieved as expected. Work to identify and deliver root cause & service … improvements to network and voice services. Work within the ITIL service operations framework to ensure best practice processes are executed as expected to ensure service availability is maintained. Work with the wider team to ensure requests for change from the network services supplier are assessed, and where necessary more »