Graduate Customer Support Key Account
Coventry, West Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Brellis Recruitment
other Friday. Exciting Opportunity for Recent Graduates! We are looking for an enthusiastic Gradute Customer Support Coordinator to join a renowned organisation within the order management sector. This role is an excellent opportunity for graduates with experience in a customer service office environment, aiming to advance their careers … Key Responsibilities: - Act as the primary point of contact for customers, managing orders from placement to delivery to ensure a premier customer experience. - Oversee order book reviews and manage late backlogs. - Maintain proactive communication with customers and internal teams using various platforms like OEC ticketing. - Address customer enquiries and … resolve delivery or invoice issues using effective problem-solving skills. - Ensure accuracy in data management across various databases and systems. - Engage in team and cross-functional meetings to drive improvements and solve challenges. Desired Skills and Qualifications: - Degree qualification or equivalent. - Experience in a customer service office environment. - Strong more »
Employment Type: Permanent, Work From Home
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