Birmingham, England, United Kingdom Hybrid / WFH Options
BNP Paribas Personal Finance
with PF UK requirements and standards. Negotiate contracts and agreements with service providers to ensure favourable terms and conditions, including pricing, scope of work, performance/procurement metrics, and service level agreements (SLAs). Collaborate with internal stakeholders to understand service requirements and specifications, and develop sourcing strategies … alignment with policies and regulations. Use central procurement software to identify contracts review cycle, maintain accurate records and generate reports on purchasing activities and performance metrics. Support reporting requirements for Savings target allocated to PF UK, committee meeting pack inputs and local procedures updates Skills & Qualification: Degree educated or more »
Gaydon, England, United Kingdom Hybrid / WFH Options
JLR
and drive product development initiatives Work closely with multiple partners to ensure timely and high-quality delivery of product enhancements to MLDNA Monitor key performancemetrics and delivery outcomes in line with the associated Content Transformation roadmap and timelines Work with a matched pair in Digital (IT) to … with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes JLR the perfect place to continue your journey. This role may offer the opportunity for hybrid more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
BET365
Data Insights Analysts, who support Data Insights management team by analysing various reports. These reports will cover areas such as customer contact, resource and performancemetrics including service level agreements (SLAs) and workforce management (WFM). You will have the opportunity to analyse and evaluate detailed operational data more »
West Midlands, United Kingdom Hybrid / WFH Options
National Highways
youll be leading on Contribute to creating and reviewing a systems capability strategy which meets the business's strategic requirements and aligns to the performance objectives leading sourcing strategies and plans balancing costs, efficiencies, and service quality Build long-term, strategic relationships with senior stakeholders (internal and external) acting … as a single point of contact for senior stakeholders Lead on business planning, financial forecasting and financial performance for the nominated digital service, and is accountable for commercial communications, supporting negotiations and the management of service relationships with suppliers Support service capability leads in establishing an end-to-end … each tower of capability internal or external customers to ensure that service delivery meets the requirements to support the ideal end to end service performance Develop and oversee service measurement, monitoring service performancemetrics and KPIs to ensure that service delivery meets or exceeds defined targets and more »
opportunities for upselling and cross-selling. Set ambitious sales targets, develop strategic plans to achieve them, and consistently meet or exceed sales quotas and performance metrics. Work closely with other sales team members, pre-sales, solution architects, and project managers to design and deliver comprehensive solutions that meet customer more »
Stoke on Trent, United Kingdom Hybrid / WFH Options
University Hospital of North Midlands NHS Trust
VW Matron on new/existing remote monitoring pathways to maximise utilisation of the additional licences/kits - both Acute and Sub Acute Wards. Performancemetrics up to 30% of Acute VW patients are remotely using a digital solution, up to 50% of the Specialised Pathways, 70% of more »
leading the Technical Support & training solutions and creating bespoke training packages/material o Evaluate the effectiveness of training programs through assessments, feedback, and performancemetrics, and make necessary adjustments to enhance outcomes. o Carry out maintenance, compliance testing, fault finding and installation of our full product range more »
Who We Are Altair is leading the global convergence evolution toward smart, connected everything by delivering ground-breaking solutions in data analytics, simulation, high-performance computing, and smart connected products (IoT). You will find a different culture at Altair in the way we work, how we interact and … Aerospace & Defence clients to solve problems, create value, improve growth, and maximise business efficiency and profitability through the implementation of Altair’s product offering. Performance Areas Work closely with Account Managers throughout the sales cycle: from the strategy and account planning to the post-sales phases. Deliver technical content … on offer (flexible dependent on experience of candidate). Target variable pay of up to 10% of base salary dependent on company and function performance metrics. 25 days annual leave entitlement plus local bank holidays and 3 days Christmas shutdown Competitive benefits package post-probationary period including but not more »
Warwick, England, United Kingdom Hybrid / WFH Options
The Adecco Group
accurate records and tracking of work in progress, including costs. identify risks and issues when required in the project. progress reports, project updates and performancemetrics using Microsoft Office tools (Excel, PowerPoint). Skills and Experience: Experience of coordinating logistics and site operations, including administration support, preferably within … Experience in handling complex telephone communications and coordinating multiple delivery partners and other stakeholders. Experience of progress chasing and producing meaningful status reports and performancemetrics Proven ability to work independently and manage multiple tasks effectively in a remote setting. Proficient in Microsoft Excel, PowerPoint, and other Office more »
uptime and customer satisfaction. Key Responsibilities: Lead and manage the service department, including field service engineers, workshop engineers, and support staff, to ensure optimal performance and productivity. Develop and implement service strategies, policies, and procedures to meet customer needs and business objectives. Establish service standards and performancemetrics, and monitor team performance against targets, taking corrective action as necessary. Collaborate with sales and marketing teams to promote service offerings, identify new business opportunities, and achieve revenue targets. Manage service contracts and agreements with customers, ensuring compliance with terms and conditions and delivering exceptional customer service. Handle … and problem-solving abilities, with a focus on driving innovation and continuous improvement. Sound understanding of service operations, including service delivery, customer support, and performance management. Proficiency in data analysis and reporting, with the ability to utilize data to drive decision-making and improve service performance. Customer-focused mindset more »
West Bromwich, West Midlands, United Kingdom Hybrid / WFH Options
West Bromwich Building Society
will be supporting the Head of Products to deliver the Societys mortgage plans, the principal emphasis of the role is to manage the overall performance of our mortgage product ranges. The core focus of the role is to ensure our range of mortgage products for both new and existing … customers is delivering in line with agreed plans across a range of key performancemetrics, in support of our home ownership purpose. You will monitor, manage and recommend pricing changes to mortgage products to senior stakeholders. Supported by a team of product analysts, the role involves researching, identifying … good outcomes for customers. Key Responsibilities: Key accountability for the delivery of the Societys mortgage plans for new and existing customers. Collate and analyse performance on individual product lines, new business and total portfolio against agreed metrics. Identify opportunities to ensure individual products/product lines deliver against agreed more »
management plan involving all stakeholders of the project. Consistently tracks all risk activities through the life cycle of the project. Puts in place accurate performancemetrics to score risk and ensures communication of risk. Project Cost & Finance Management - Understands and demonstrates financial management for the benefit of the more »
and enforcing micro-segmentation policies using NSX-T Distributed Firewalls (DFW) to enhance network security, and take part in troubleshooting network issues and analysing performance metrics. Techstack: NSX-T, Network virtualisation VCP-NV or VMware, TCP/IP, VLAN, vSphere, vCenter Server, ESXi, Powershell, Python, Ansible, AWS, Azure, GCP more »
Assess training needs and tailor programs to address specific knowledge gaps and skill requirements. Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics. Stay updated on the latest advancements in hydraulic technology and incorporate relevant updates into training content. Collaborate with product development, engineering, and sales more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Walsh Employment Ltd
ensure projects are delivered on time, within scope and within budget Strategic Planning: Develop and implement account strategies to maximise client engagement and satisfaction Performance Monitoring: Track project progress and performancemetrics, providing regular updates and reports to clients and internal stakeholders Problem Solving: Address and resolve more »
Stourbridge, Dudley, West Midlands (County), United Kingdom
ALH Recruitment
a timely manner. Manage IT support calls through a Helpdesk facility, providing regular reports to maintain service level agreements. Monitor and report on key performancemetrics related to system functionality and user satisfaction. Oversee the management of network printers, including deployment, consumables, and usage statistics. Collaborate with the more »
Newport, Shropshire, West Midlands, United Kingdom
Cultura Connect
program, providing updates on the status of the deliverables To identifying any risks and issues that impact project delivery To prepare and report on performancemetrics, maintain accurate documentation of activities and decisions Skills you will need: Essential: A minimum 5 year experience as an Engineering Programme Manager more »
Lichfield, Staffordshire, West Midlands, United Kingdom
In Technology Group Limited
in developing and executing our social media strategy across various platforms. You will be responsible for creating engaging content, managing social media channels, monitoring performancemetrics, and implementing campaigns to increase brand awareness and drive engagement. Responsibilities: Lead and manage digital campaigns. Develop and execute social media strategies. … Create engaging content for multiple platforms. Monitor performance and optimize campaigns. Analyze social media data and generate reports on key metrics. Engage with audience and stay updated on trends. Requirements: Bachelor's degree in Marketing or related field. Proven experience in social media management. Creative thinking and ability to more »