1 to 2 of 2 Remedy Jobs in the West Midlands with Remote Work Options

an MSP environment, dealing with multiple internal & external resolver groups Call/contact centre experience Experience in use of ITSM Platforms (Cherwell, ServiceNow, Jira, Remedy etc) Effective & efficient communication (written and verbal) ITIL V4 foundation (desirable) Able to obtain security clearance (BPSS - Baseline Personnel Security Standard) UK road network more »

principles. Pragmatic approach to the administration of governance. Formal technical training or background is desirable. Knowledge of software development principles is desirable. Experience using Remedy, JIRA and ITIL background are desirable but not essential. Main Responsibilities Ensuring that regulatory compliance is a key consideration in any changes planned and more »