Service Delivery Manager
Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Meridian Business Support Limited
We are recruiting for an experienced Service Delivery Manager to join an established National Wholesaler. This is a Hybrid Working role , with the office being based in Birmingham (B26 ) GreatSalary + Bonus Scheme Monday to Friday 08:30 17:00 Hybrid working role with occasional Travel Contracted to … No Bank Holiday working, Company Laptop & Mobile Phone, employee focused company that provides great training and up-skilling opportunities to progress As our Service Delivery Manager, you will take ownership of the day- to-day activities supported by a team of 20 experienced IT colleagues. Overseeing SLAs achievements … up and able to support. Demonstrable Service Improvement mindset utilising Management Information to drive customer satisfaction. Maintenance of IT Service catalogue to ensure the information is accurate, has the appropriate details, dependencies and interfaces of all services available to customers. Service Delivery Manager more »
Employment Type: Permanent, Work From Home
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