26 to 50 of 121 Services Delivery Manager Jobs in the West Midlands

About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors. We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics … CRM solutions, together with a range of complementary market leading software products. These are backed up with consultancy services, which help our customers deliver best value and engagement to their members and stakeholders. Our aim is to fundamentally alter how technology and change projects are delivered and perceived in … the sector. We achieve this by combining an in-depth understanding of the sector, together with continuous innovation in our technology and services, and with our collaborative, open and honest approach. This enables us to successfully deliver organisational transformation within an easily understood and low-risk framework. Job Description more »

deliver cutting-edge solutions for customer. Agile Collaboration: Collaborate seamlessly with Developers, QAs, and Product Owners within an Agile development team, contributing to the delivery of high-quality software increments that meet the evolving needs of customers. Code Quality Advocacy: Take the lead in ensuring code quality and adherence … and development during backlog refinement and sprint planning sessions. Stakeholder Management: Proactively manage expectations of key stakeholders, including the Development Team Lead, Development Manager, Product Owners, Development Teams (Developers and QAs), and the Technical Architect, fostering strong relationships for collaborative success. Agile Development Team Dynamics: Be a … and/or GIT), maintaining an organised and collaborative development environment. Cloud Technology Exposure: Working knowledge of Cloud Technologies in Microsoft Azure, leveraging cloud services to enhance solution scalability and efficiency. Desirable Angular: Skilled in the Angular framework, showcasing dynamic and responsive web app development. TypeScript: Proficient in TypeScript more »

ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a … well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA’s) to enable good services to be provided … prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. Ability to triage and monitor issues through to completion. Understanding of ICT related data legislation. more »

About the job Job title: Project Manager We're partnered with one of the UK's top-performing connectivity businesses. They are offering an exciting opportunity for a new Project Manager to join their team during a period of significant growth. This role involves … Responsibilities: Owning Projects: Responsible for project’s success, ensuring projects are delivered on-time and within budget. Collaborating: Building a good rapport with the Delivery, Sales, Solution Architects & Engineering teams. Keeping Customers Happy: Managing customers’ expectations and keeping the customer up to date. Problem Solving: Knowing how to deal … path forward to those involved. Building Trust: Make project recommendations, not be afraid to challenge if you see a better way. Understand the products & Services: You don’t need to be technical but take the time to understand basic concepts. Leading Project Meetings: Host project kick-offs & workshops bringing more »

are welcome from candidates coming from Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead or Delivery Manager roles. Responsibilities: Work with the Head of Digital Marketing and business stakeholders to define and communicate the technical product vision … from 3rd party agencies. Customer-focused mindset with a passion for delivering exceptional user experiences. Experience with integration techniques, webhooks/APIs/Web Services etc. Experience with DevOps tooling such as Jira and/or Azure DevOps A good understanding of hosting environments, security and risk management. Previous … experience in Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead, Delivery Manager or related role. Working arrangements: Hybrid - 1-2 days onsite Salary and Benefits Competitive salary in the range £50,000 to £60,000 Bonus more »

with dedicated account management and 24/7 support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted … as a single point of contact within the account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical … about trying to improve the service based on trends with the customer. You will have the opportunity to work with the Head of Service Delivery Management to progress your career, and grow with the business! Key Details: Role: Service Delivery Manager Employment type: Permanent Basic more »

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Version 1 is looking to expand in Delivery Management and seek experienced Delivery Managers/Project Managers to drive forward a variety of Cloud Migration projects with AWS or Azure, Digital … negotiating terms Delivering effectively and creating new opportunities Drive Agile or Hybrid projects forward on time, to budget and best quality Weekly overview and delivery assurance meeting Standard Delivery Manager duties including project scope, detailed project work-plan, RAID analysis, governance, documentation and risk management more »

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely on time and wherever they are needed in the world. We are currently … South Africa. Clinigen has grown rapidly and is positioned well for an exciting future of continued expansion. We are currently seeking a detailed orientated, delivery focused and technically astute Senior IT Delivery Project Manager who will take on the responsibility of the direction, coordination, implementation … days WFH. Key Responsibilities: To follow, promote and enforce relevant SOPs, Job Aids, and Company policies and procedures. To take accountability for the successful delivery of major projects, by leading and driving the project delivery: Establishing and maintaining effective project controls. Organising and directing the project team. Effectively more »

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in … transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the … Group in early 2022. Requirements Responsibilities Defining program scope and structure to achieve the desired business outcome Building and maintaining relationships with stakeholders, and delivery partners Pushing boundaries to deliver value for our clients Motivating cross functional squads to deliver contractual outcomes on time, on quality and within budget more »

Development Manager/Delivery Manager/.Net/C#/AWS/Onshore/Offshore Role: Development Manager Company: Financial Services Location: Hybrid – Occasional travel to Stoke on Trent office 1/2 days per month Salary: up to … India) software engineering and dev/ops team, guiding the planning, design, and development of next gen FS solutions. closely with product management and delivery teams to prioritise new product development initiatives aligned with our business goals. cross-functional engineering resources, including Product Discovery, Delivery, QA, and DevOps. … objectives. Experience: years managing development teams working and delivering with offshore development teams background: .Net, C#, AWS, React Development Manager/Delivery Manager/.Net/C#/AWS/Onshore/Offshore more »

robotic systems for manufacturing clients throughout Europe. This is a brand new venture and an immediate appointment is required for an experienced Programme Manager to become an integral member of the senior management team. Senior Programme Manager – Turnkey Robotics & Industrial Automation Salary … activities. o Develop and maintain project plans, timescales & budgets leading to successful completion and buy off o Follow the business process to realise programme delivery and identify areas of improvement Identify areas of change to work scope and control via change management Experience: You will already have significant experience … technical-network.co.uk Technical Network recruits Engineers and Managers for the automotive, aerospace, electrical/electronic technology, energy, engineering and manufacturing, with a portfolio of services including advertising search, permanent and contract recruitment services. more »

to create more sustainable societies and change the way we move through cities. We want to become the primary provider of electrified last mile delivery services through connected solutions and vehicles for our B2B partners and customers. To make this project come true, the future Joint Venture Flexis … commitment, improve safety and security for both drivers and pedestrian in urban areas and improve efficiency & profitability of our customers in the last mile delivery booming segment. Key responsibilities include but are not limited to: * Contribute to building and executing Flexis project commercial strategy in the UK. * Build and … project sales approach specific to each customer needs: o Identify, prioritize customers and customers' customers on targeted segment for Flexis project within last mile delivery o Approach customers with a holistic view, creating awareness of Flexis solutions. o Understand customer needs (ESG, financial & operational) and its ecosystem to offer more »

challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly … more complex and innovative than the last? In this position, you will be required to lead Project Management commissions, taking responsibility for their successful delivery under the supervision of a Director or Regional Lead. You will need to provide an oversight/strategic guidance/audit & review, to a … relationships with clients and members of the cross-functional team whilst being the primary interface with AECOM clients (new and existing) and manage the delivery of project management team outputs, in accordance with agreed time-scales and quality standards. As a Senior Project Manager you will more »

the last 30 years we won several awards, including a prestigious Queen’s Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and … hit the ground running and be ready to write and manage bids after a short onboarding period Experience in another related field (e.g., professional services), so you can cross-pollinate ideas from other industries First-class writing skills, with the ability to write clear, well-structured, well-phrased and … leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other Life Assurance (4 x annual salary) 25 days annual leave plus bank holidays Hybrid working - Our roles are not more »

Your new company An exciting opportunity has arisen with Sandwell Council for an experienced Project Manager to assist the Care Quality Commission (CQC) assurance assessment. This … will be a full-time temporary assignment. Your new role The CQC will be looking for clear triangulation of feedback from people who use services and their carers, providers and Sandwell's own assessment of it is doing well, it's challenges and improvement plans. As the Project Manager … also include: Preparation of an Information Return on key areas of policy, practice & performance. Rewriting a comprehensive self-assessment of the local authority's delivery of ASC. Analysing the current challenges that Sandwell face and also share good news. Preparing a list of key partners in the voluntary and more »

of civil and structural engineering achievement. Originally a specialist in bridge components and post-tensioning, Freyssinet has successfully expanded its portfolio of products and services into repair, protection and strengthening of structures: specialising in diagnostic surveys, repairs, refurbishment, bridge bearings and cathodic protection to reinforced concrete in the building … civil and marine sectors. In 2007 the Freyssinet Group adopted the ‘Sustainable Technology’ tagline. Its products and services offer high value-added solutions which are synonymous with sustainability, our aim is “to do more with less materials and energy”, setting us apart from conventional solutions. THE ROLE: The Pre … of Special Projects (in the Pre-Construction phases) and ECI projects Understand and be able to capture Client requirements. Lead the generation of design delivery solutions. Provide technical leadership in Special Projects and ECIs, driving technical excellence and innovation. Support the Pre-Construction Director with the tender process for more »

Service Delivery Manager - IT Security - West Midlands (Hybrid) - £65k - £70k + Car Allowance + 15% bonus Service Delivery | Risk | Governance | Compliance | Cyber Essentials | PCI DSS | ISO27001 Salary: £65,000 - £70,000 Location: West Midlands (Hybrid) Are you an experienced Service Delivery professional, looking for … service improvement mindset and an ability to manage 3 rd party stakeholders. Key Responsibilities Take the lead on the company's UK Cyber Security Services, assuring critical operations Deliver advice and guidance to ensure the UK team is compliant with the group function Monitor compliance tools, reduce vulnerabilities and … and colleagues and leading business reviews Oversee security expenditure to ensure financial targets are met The Ideal Candidate Demonstrable experience in a similar Service Delivery or Security role (5+years) Ability to multitask with excellent organisational skills Strong communication skills with ability to engage stakeholders at all levels Capable of more »

analytical methods to refine digital campaigns, ensuring continuous improvement and maximisation of ROI. Digital Campaign Management : Comprehensive Campaigns : Working closely with our Campaign Manager, plan, execute, and optimise digital marketing campaigns with a strong focus on paid media, across diverse channels including social media, search engines, email … monitoring and adjustment to enhance effectiveness. SEO & Content Coordination : Strategic Planning : Lead SEO planning efforts, working closely with the content team to ensure seamless delivery and impactful results. Content Optimisation : Develop content strategies that enhance organic search rankings and boost brand visibility. Paid Social Media & Email Marketing : Engaging Campaigns … actionable insights and recommendations to optimise future digital strategies. About The Company Intercity Technology provides reliable and secure technologies in communications, cloud and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their more »

Digital Product Owner is sought by an international financial services organisation based in North Birmingham. With an 20 year history of delivering a wide range of financial services solutions for over 100,000 customers this individual will help define a high-level product delivery strategy working closely … hosted software products this Product Manager will be responsible for the analysis of the company's existing customer engagement and digital services portal and in collaboration with technical stakeholders, develop a new real time, automated solution. In return this Digital Product Owner can excellent growth opportunities … Digital Product Owner based near Birmingham should have most of the following key skills: - Demonstrable experience delivering customer facing digital products (ideally in financial services) - Experience working with technical stakeholders to deliver projects - Experience writing robust, scalable user stories - Experience creating product roadmaps - ability to identify and fix product more »

Overview of the Company dnata is one of the worlds largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel … experience. dnata Catering and Retail is one of the worlds leading in-flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers experience. Whats the purpose of role: The successful Team Manager will be responsible for effectively managing all elements of … the Service Delivery process to ensure that standards are preserved. This role is integral to achieving the required levels of performance against set KPIs using effective people and task management. What youll be doing: Utilise the team effectively to ensure that all activities are planned and organised to meet more »

arising from business and IT support requirements and working to manage service and maintenance tasks. You will report directly to the Head of Infrastructure Services as part of a growing Service Operations team. The Infrastructure Ops Manager will oversee day-to-day activities of the Infrastructure … the ParentPay group and will work in partnership with the IT Engineering , Monitoring and Observability, IT support, Application Support Service Ops teams ensuring systems, services & infrastructure work reliably and securely. Key Responsibilities Line management responsibilities for the team; providing support, personal development plans and undertaking 1-2-1 reviews. … are followed. Working with the Service Ops teams to ensure the BAU handover process is followed for any new systems delivered by the project delivery team for production/services when they go live. Work with the teams to create manage and ensure all KPIs are met including more »

from clinical forum, to ensure the service delivers high quality and effective care. The post holder will work in liaison with the Service Manager in rota management (including safe staffing), the delivery of activity against agreed activity plans, managing overall caseload … and waiting time performance for service(s) The postholder will support on Cost Improvement Schemes for their respective areas, as well as ensuring service delivery is maintained within the set budget for respective Service(s) providing clinical expertise and leadership when delivering these. Provide clinical operational leadership and responsibility … required where identified To lead on the recruitment and retention of staff within service(s) listed in Appendix 1. To support the Service Manager in delivering financial budgets and clinical components of Cost Improvement Plans. To provide clinical leadership to the efficiency and productivity of Service clinical more »

will be responsible for providing the key interface between their customers and the internal software development team in order to ensure effective communication and delivery of defined software product development projects on time. The role requires outstanding project management, communication and leadership skills combined with the emotional intelligence to … Analyst and Testers to ensure that any change requirements are clearly captured and communicated. Assess any on-going requirements or opportunities to provide additional services to the client. i.e. support & maintenance, new projects. Maintain budget and track expenditures/transactions against the defined Statement of Work for each project. … software development environment Critical thinker with good problem-solving skills. Excellent communication skills - written and verbal. Proactive can-do attitude and strong commitment to delivery Keenness to learn on the job and be curious Ability to delegate work appropriately in order to maximise efficiency Due to the nature of more »

Based in Staffordshire Salary negotiable The Benx Group of companies - a leading manufacturer and supplier of specialist building materials, supplying innovative products, systems, and services to the building facades sector - is seeking to appoint an Technical Design Manager – Rainscreen Systems to join our Benx Technical Services department based in Staffordshire. Working to the defined values of the Benx Group – Integrity, Collaboration, Excellence. As a member of the Benx Technical Services team, this role is primarily to deliver the key responsibilities as discussed within this job specification. In addition, playing a full and active role … product improvement. To facilitate and enable the development, improvement of the current and future product and system range. Manage all resources, to ensure timely delivery of departmental and business goals. Maintain compliance and accurate test records for products, at all times. To attend and manage the technical team meetings more »

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills … direction that quickly builds credibility and influences as a trusted advisor. Developing a high-performing team: Cultivating teamwork and problem-solving while working under delivery expectations and deadlines. Empathy and Service Skills: Demonstrating empathy and service orientation skills for client success. Required Technical and Professional Expertise Enterprise planning and … Client Innovation Centre (CIC) is an innovative and exciting part of IBM. A fast-paced and dynamic business built to deliver high-value technical services to world renowned clients. All of our employees work in a consultancy environment on a variety of exciting projects across a range of sectors. more »