51 to 75 of 122 Services Delivery Manager Jobs in the West Midlands

do Provide strategic/technical security design service to the group, acting as project manager responsible for the technical and commercial delivery of projects. Provide a professional security strategy design service to clients on projects as directed by Senior Management. Act as project manager … and the company are achieved. Represent the Company at meetings with the client, other professionals, and suppliers. Continually ensure that practices, policies, strategy, and services represent the clients and the Companys best interests, and that Company policy is in keeping with current legislation, British Standards and Codes of Practice … management. An individual who can produce related articles for industrial journals and social media. Commercially minded individuals who can scope new projects putting together delivery methodology as directed. Financially sound individuals who manage project finances monthly, preparing fee proposals terms and conditions for approval. Formalised Security design qualification (desirable more »

The Opportunity: Service Administrator Contract: Permanent Location: Cannock United Plant Services is an engineering and asset management business, renowned for providing market leading engineering support and fleet management for Heavy Mobile Equipment (HME) within the quarry and waste industry. We are part of The Briggs Equipment Group who are … colleagues and customers are safe. Supporting the controller to deliver industry leading business performance to exceed regional targets by optimising the planning of PM services to meet the customers schedule and support the delivery of Engineer productivity, work and time management. Effective call handling and customer liaison. Ensuring … with the training of new team members Optimising business opportunities to generate additional revenue. Undertaking any reasonable task requested by a regional line manager What will help you to excel in this role: 2 years in maintenance/PM planning environment 2 years demonstrable experience in technical more »

. We do reserve the right toclosethis advertisementearlyif we receive ahigh volumeof suitable applications. About you The role will be responsible for the effective delivery of IT Asset and Configuration Management across IT, using an ITIL framework. You will be a senior lead in defining, implementing, maintaining and continuously … improving the IT Asset (ITAM) and Configuration Management services, ensuring efficient creation, maintenance and management of the Asset and Configuration Management Data Base (AMDB & CMDB) and CMS tools including: Definition, Creation and Implementation of effective processes and controls for Asset and Configuration Management. Enforce and enhance policies, processes and more »

as well as securing renewal opportunities. The Cyberfort Group brings together leaders in the field of data security. Our matrix of information and cyber services provides our clients holistic support through their cyber journey. What youll be doing: Use your proven and logical methodology to apply to new business … on driving recurring revenue opportunities through our managed service offerings whilst tactically utilising our consultancy teams to demonstrate capability. Ensure the timely and successful delivery of our solutions according to client needs and objectives Forecast accurately & track key account metrics (e.g., quarterly sales results and annual forecasts) Prepare reports … within the cyber security market, with a minimum of 2 years sales, account management or client engagement role. Proven experience in selling both managed services and consulting. Client/Relationship orientated, taking a keen interest in your client/accounts and the goals and priorities of the company. Proven more »

activities within DES Key accounts. An Account Manager is responsible for developing new opportunities within these accounts and work collaboratively with delivery engagement/program managers to help farm these accounts. The accounts will have services business with a good balance of staffing and projects … business across our IT services department (DES). Digital Enterprise Solutions services the manufacturing sector by providing solutions to PLM, MES and SAP systems. Area of Responsibility I. Business development for a specific key account- Identify and develop viable prospects creating new business relationships. Work with Marketing and … opportunities II. Key Account Management Penetrating current client accounts by leveraging internal relationships. Build & enhance relationships with key contacts, build awareness of the companys services, assess competition and analyse their relationships. III. Execution of CRM processes: Complete required activities and verifiable outcomes/actions for each stage of the more »

We are a telecoms and technology company headquartered in Solihull. We’re a communications company with a difference and looking to add a Service Delivery Manager to the team. Our work stands out from the crowd. Offering exceptional 24/7 support based in the UK … UK. We have around 600 passionate colleagues working within our business supporting our ever-growing customer’s needs. Summary and purpose of a Service Delivery Manager: We are seeking an experienced and talented Service Delivery Manager to provide pro-active & reactive technical … engineers which will ultimately end with the customers challenges being overcome and the highest satisfaction achieved. They will work with the Head of Service Delivery Management and the Operations management team to help ensure we are always providing the highest standards to our customers and continuingly improving our service. more »

Senior Technical Services Engineer The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs and … management, and development and implementation of long term solutions. You will provide coaching and mentoring of other Engineers and deputise for the Senior Technical Services Manager, as required. You will also be involved in project delivery, including but not limited to infrastructure projects, deployments, cloud … migrations, as well supporting the Field Services team with onsite deployments if required. You will communicate with customers, using appropriate channels, whilst ensuring all communications, ticket notes and time entries, meet our quality standards Key Responsibilities: Work on service tickets assigned to you. These may have been logged via more »

diagnosing issues or bugs. PERFORMANCE MEASURES To meet the demand of the business needs assigned to you by your manager/delivery manager/product owner Regular meetings/appraisals to measure performance will be held KEY RESPONSIBILITIES Developing core systems in SQL … SQL back end with minimal changes in MS Access, Front End Systems Write and optimise in-application SQL statements Provide realistic estimate timescales of delivery against business requirements Provide 3rd line support where applicable on current software applications Maintain excellent communication with IT colleagues, other teams, partners, customers and … technologies and emerging technologies and capabilities as applicable to Core IT Systems (VBA, SQL, SSIS, MS Access, VB.Net, C#) Good understanding of Data Transformation Services, SSIS, VBA & SQL databases and data architecture. If you feel you have the required skills needed for this opportunity and want to be considered more »

diagnosing issues or bugs. PERFORMANCE MEASURES To meet the demand of the business needs assigned to you by your manager/delivery manager/product owner Regular meetings/appraisals to measure performance will be held KEY RESPONSIBILITIES Developing core systems in SQL … SQL back end with minimal changes in MS Access, Front End Systems Write and optimise in-application SQL statements Provide realistic estimate timescales of delivery against business requirements Provide 3rd line support where applicable on current software applications Maintain excellent communication with IT colleagues, other teams, partners, customers and … technologies and emerging technologies and capabilities as applicable to Core IT Systems (VBA, SQL, SSIS, MS Access, VB.Net, C#) Good understanding of Data Transformation Services, SSIS, VBA & SQL databases and data architecture. If you feel you have the required skills needed for this opportunity and want to be considered more »

Company Overview: Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East … (CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Reporting directly to the Managing Director, you will act as the main point of contact for customers, ensuring that … and their expectations are exceeded. Key Objectives: Serve as the liaison between the customer and the nGeneration Managing Director. Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer. Main Responsibilities: Manage customer accounts on more »

to deliver our clients’ most important projects and programmes and we support many of the most recognisable brands across Aeronautics, Defence, Automotive, Transport, Financial Services, Energy as well as some Government organisations. Our clients are as diverse as they are influential, so working with us means making an impact … continuous learning. You will be able to demonstrate project management capabilities (direct or transferable) gained in industry or consulting environments. End-to-end software delivery and project management experience A track record in delivering Agile projects Strong knowledge of SDLC Previous experience of acting as a Scrum Master or … Product Owner Strong knowledge and understanding of key trends in industry Experience working as a Delivery Lead at either the programme or project level Successful experience shaping and leading complex projects Strong background in stakeholder management Some of Our Key Benefits Competitive salary Comprehensive & tailored learning & development programmes Individual more »

related to the project o Achieving programme deliverables project cost and timing Progress reporting (internal & external) o Follow the business process to realise programme delivery and identify areas of improvement Identify areas of change to work scope and control via change management Experience: You will already have significant experience … development plans from concept to production with associated gateways/KPI trackers, maintenance of timing and cost plans o Able to demonstrate successful project delivery of manufacturing CapEx projects ideally abroad o Engineering background with good understanding of automated production equipment & tooling design and integration o Analytical with good … technical-network.co.uk Technical Network recruits Engineers and Managers for the automotive, aerospace, electrical/electronic technology, energy, engineering and manufacturing, with a portfolio of services including advertising search, permanent and contract recruitment services. more »

challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly … Director to successfully manage and deliver capital investment projects. This role involves providing client-side project management support during all stages of the project delivery lifecycle from option studies, option development, construction tender support through to NEC contract administration and Takeover. As a Senior Project Manager … with AECOM clients (new and existing) Develop strong collaborative relationships with clients, stakeholders and members of the multi-disciplinary project team Lead in the delivery of Project Management commissions, taking responsibility for their successful outcome Manage the efficient delivery of project management team outputs, in accordance with agreed more »

devices. The purpose of the position will be to manage all aspects of Business Quality, Health, Safety, and Environmental Management Systems and business support services including Facilities. Our client has a proud 30+ year history of developing and manufacturing a range of products and in more recent years has … a lead supplier of choice in their field. Duties: Oversee and maintain Company regulatory compliance in relation to QSHE. Provide and/or facilitate delivery of training in relation to all QSHE activities. Coordinate change control activities. Provide expertise and experience to the business in developing and refining the … for Risk Assessment and Safe Systems of Work Near Miss and Accident recording and investigation Future accreditations/approvals (ISO 14001, ISO 45001, etc.) Delivery of H&S induction and toolbox-style training Provide experience to the business on all Health, Safety, and Environmental-related matters Ensure the business more »

ICT Supplier Support Manager Job type: Permanent/Full Time Hours: 40 hours (including 5 hours paid lunch breaks) Salary: £43,451- £46,883 per annum (depending on qualifications held) Location:Edmund House, Birmingham (with only occasional travel to Nacro or partner sites.) We are a national … we looking for: The role of the ICT Supplier Support Manager is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA’s) to enable good services to be provided … prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. Ability to triage and monitor issues through to completion. Understanding of ICT related data legislation. more »

to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role ESO operates a number of critical services and is going through a major transformation program updating and relocation these services into a new dedicated, secure Critical National Infrastructure (CNI) data … Centre, this role will lead various workstreams to test and provide detailed report of each functionality testing in support of the line of business services in on-prem CNI Environment. The successful candidate will be Project Manager and liaise with stakeholders from multiple vendors, NG internal … groups s as well as CNI operations and line of business delivery teams to ensure successful outcome for the projects. Key responsibilities: Formulate, organize and monitor inter-connected projects Decide on suitable strategies and objectives Coordinate cross-project activities Lead and evaluate project managers and other staff Develop and more »

Manager who will be the link between the business and 3rd party suppliers from a D&A perspective to ensure successful delivery of various tech-driven transformation programmes as part of our wider change agenda. You will be responsible for leading a team of D&A … success of this major change. Your role will be to work with the various business functions and 3rd party suppliers to ensure D&A delivery and operations are held to the required performance standard and result in successful transformation initiatives.” Responsibilities: Oversee D&A services to meet the … compliance with IT governance and regulations Key requirements: Experience working in IT and D&A leadership roles, developing pragmatic D&A strategies Supported the delivery of major transformational change through being the link between the business, technical teams and 3rd party suppliers within Data & Analytics Extensive experience within data more »

from the candidate: Professional accountant (qualified or qualified by experience) who has demonstrated strong interpersonal, influencing and organisational skills. You will have finance manager or business partner experience with knowledge of Oracle Hyperion ideally. It is essential that your background as an accountant or Finance Business Partner … are unable to accept applications from candidates wishing to operate under their own Limited Company. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business more »

Band 8a Midlands Partnership University NHS Foundation Trust are unique in the provision of a truly integrated care framework across health and social care services by combining physical and mental health, learning disability, community and adult social care services in a single Trust across Staffordshire, Stoke-on-Trent … clinicians across mental and physical healthcare. Lead the development, implementation and ongoing management of clinical IT programmes in conjunction with the EPMA Programme Manager with a focus on medicines optimisation. About us By joining Team MPFT, you will be helping your communities and in return for this … Experience Essential Validated experience working in hospital as a clinical pharmacist and/or in mental health Experience Essential Proven track record in training delivery and production of training documentation Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and more »

Are you a Digital Project Manager or Digital Product Owner looking to join an incredible BCorp Digital agency? I am working with a fab team who are starting the search for a technical PM who loves to manage and own digital projects across website and app. This … clients across different sectors from travel and leisure to charity and non-profit and everything in between. They work with their clients to offer services across UX, design, development and deployment of a range of digital products including website and app, helping businesses to stay on top in a … work with internal teams and brief to Web Developers Good experience in using tools such as Jira Experience in managing projects from concept through delivery and to reporting stages Resource planning and budget management Experience working in a technical project management or account management role Understanding approach to UX more »

requires an enthusiastic candidate to support a large programme of work to refresh network equipment at its remote sites. Working as part of a delivery team under the direction of a Project Manager, this exciting role involves liaison with our networks delivery partner and the … effective communications and coordination with multiple third parties to facilitate timely and successful site activities. This involves telephone, email and MS Teams engagement. administration services to support the swap out of critical network assets by the field engineering team to ensure high standards of precision and compliance. This includes … of coordinating logistics and site operations, including administration support, preferably within IT, telecommunications, or utilities. Experience in handling complex telephone communications and coordinating multiple delivery partners and other stakeholders. Experience of progress chasing and producing meaningful status reports and performance metrics Proven ability to work independently and manage multiple more »

best practice and best in class M+E methodology ensuring rigorous and effective maintenance regimens are performed and maintained. Provide data reporting to Facilities Manager Provide proactive risk assessments and report any potential threats to service delivery. Support continuous improvement in organisation, productivity and quality within Facilities team. … access control requests. Build strong relationships with other internal teams across SCC to promote and deliver quality DC services. Liaise with Change, Architecture, Professional Services and DC Facilities teams to ensure Facilities Data Centre infrastructure changes are successful. Build relationships with our suppliers to gain knowledge of plant and … CRAC Units, Chilled Water Systems and Chillers. Experience of UPS Frames & Generator systems Understanding of PPM & BMS systems Experienced in Fault Diagnosis and IST delivery A motivated team player, confident in a customer facing role to deliver excellent levels of service. Flexibility in working hours Full UK Driving License more »

Implementation Project Manager Tamworth/Hybrid My client, a … Software house based in Tamworth is looking to hire an Implementation Project Manager to join their team. Reporting to the Implementation Services Manager, you will be a key member of the project delivery team working on package and tailored application implementations and … support the customer experience. The role requires excellent project management skills. You will be leading the project team, and be responsible for the successful delivery of your projects, ensuring excellent outcomes and tangible benefits. Key Responsible: To ensure project scope is well defined and project deliverables are clear, unambiguous more »

Role: Project Manager (Software Implementation Projects) Location: Tamworth (Hybrid working … Salary: £50,000 - £60,000 + Car or Car allowance As the project Manager you will be reporting into the Implementation Services Manager, you will be a key member of the project delivery team working on package application implementations. Delivery of more »

to a maximum of 6 weeks, plus bank holidays. Christmas closure Be a part of a well-known and respected lender within the financial services industry Expectations of the role: Identify and pursue new business opportunities within the bridging and development finance sector. Develop and implement strategies to expand … through effective communication and problem-solving Work closely with the underwriting, credit, and operations teams to ensure smooth processing of transactions and exceptional service delivery Prepare and present proposals, negotiate terms, and close deals with clients. Ensure all documentation and agreements comply with company policies and regulations Self-motivated more »