Technical Support Jobs in the West Midlands

1 to 20 of 20 Technical Support Jobs in the West Midlands

Technical Specification Support Manager Ventilation Products

Rugby, West Midlands, United Kingdom
Mitchell Maguire
Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors, A... more »
Employment Type: Full Time
Posted:

Graduate Technical Support (Engineering/Lighting)

Redditch, West Midlands, United Kingdom
Ernest Gordon Recruitment
Graduate Technical Support (Engineering/Lighting) Redditch - Birmingham £23,000 - £28,000 + Progression Opportunities + Training + Company Pension + Performance Based Bonus + Life Insurance Are you a Graduate from an Engineering or Electrical background that wants to join a continually growing company with unparalleled progression more »
Employment Type: Full Time
Posted:

Technical Support Manager - Facades

Birmingham, West Midlands, United Kingdom
Bennett and Game Recruitment LTD
A great opportunity has arisen for a Technical Support Manager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into … projects. Technical Support Manager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technical support and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with … project managers, engineers, and construction teams to coordinate and optimise installation processes. Troubleshoot complex technical issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start more »
Employment Type: Permanent
Salary: £50,000
Posted:

Renewable Energy Technical Support

Newcastle, Staffordshire, West Midlands, United Kingdom
GivEnergy Ltd
Senior Technical Support Specialist/Engineer (Energy Storage Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday Friday, with shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a rota … Do you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! Were looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business … who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you more »
Employment Type: Permanent
Salary: £30,000
Posted:

Technical Specification Support Manager Ventilation Products

Rugby, Warwickshire, West Midlands, United Kingdom
Mitchell Maguire
Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors, Architects … Housebuilders, Local Authorities, Technical Support, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification Support … ducts, valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technical support to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not more »
Employment Type: Permanent
Salary: £50,000
Posted:

Technical Support Engineer

Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation … s critical infrastructure connected and protected 24/7. Are you looking for your next challenge? We are currently recruiting for a 1st Line Technical Support to join our NOC Rail team in Warwick. Role Profile: Maintain the availability, performance and security of a critical infrastructure system. Monitor … such as System Centre Operations Manager, Cisco Prime, SolarWinds and McAfee ePO to report and investigate potential issues. Provide a 1st/2nd line support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) Attend customer more »
Employment Type: Permanent
Posted:

HPE Senior Technical Support Engineer - OEM Hardware

Birmingham, England, United Kingdom
Park Place Technologies
sponsorships can be offered for this position. Who We Are: As the global leader in third party maintenance, our 2500 Park Place Associates provide support to 21,000+ customers in more than 154+ countries. We are proud to service 90% of Fortune 500 companies and 40% of Forbes … and private medical insurance including dental 4x Life assurance Fitness reimbursement Access to Employee Assistance Program The HPE Senior Advanced Engineer provides level three technical support on data center equipment and possesses specific original equipment manufacturer (OEM) product knowledge of server, storage, or network equipment. A “customer first … the senior advanced engineer is responsible for completing research reviewing and approving all relevant documentation and leading an NPI process for the release and support of new products to our third-party maintenance portfolio. What you’ll be doing: Provide remote HPE L3 technical support to field more »
Posted:

Technical Support Specialist - Engineering

Bridgnorth, West Midlands, United Kingdom
MURRAY MYERS LIMITED
Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent Technical Support Specialist for their Customer Service and After Sales Support Department. Position: Technical Support Specialist Location: Bridgnorth Employment Type: Full-time, Permanent Salary: £22,000.00-£24,000.00 per more »
Employment Type: Full Time
Posted:

Technical Support Analyst

Wolverhampton, England, United Kingdom
Revoco
Technical Support Analyst 5 days a week - Wolverhampton Competitive Salary with bonus We are currently looking for an experienced Technical Support Analyst to help provide technical support across an entire IT estate, for a company that are morally green and looking to make an … complex hardware, software, and network issues reported Collaborate with other IT teams, such as infrastructure, business applications and the data team to resolve complex technical issues and ensure smooth delivery. Document all support activities, including incident details, troubleshooting steps, and resolutions, in the ticketing system Contribute to the … development and maintenance of knowledge base articles and support documentation, adopting ITIL processes and procedures The successful applicant will have experience in the below; 3+ years as 3rd Line/Infrastructure Engineering. 3 years’ significant experience in a 2nd or 3rd line technical support role. Significant experience more »
Posted:

Renewable Energy Technical Support

Stoke-On-Trent, England, United Kingdom
GivEnergy
Senior Technical Support Specialist (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a rota basis) Salary … you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! We’re looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business … who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you more »
Posted:

Technical Support Engineer

Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
Cloud Decisions
Join Growing Team as a 1st/2nd Line Support Engineer! Are you passionate about technology, customer service, and being part of a dynamic team? Were thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has recently become … have expanded their capabilities, leveraging expertise as a Microsoft Partner and MSP. Now, as an independent business poised for even greater growth. Tech Leadership : Technical Director brings unparalleled knowledge of the Microsoft Partner Space. Their vision and expertise will drive continued success. The Role: As a 1st/2nd … Line Support Engineer, youll play a pivotal role in their customer-centric approach. Heres what youll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. You will need proven ticket handing skills/experience. Second Line Support : Dive deeper more »
Employment Type: Permanent, Work From Home
Salary: £25,000
Posted:

Graduate Technical Support (Engineering/Lighting)

Redditch, Worcestershire, West Midlands, United Kingdom
Ernest Gordon Recruitment
Graduate Technical Support (Engineering/Lighting) Redditch - Birmingham £23,000 - £28,000 + Progression Opportunities + Training + Company Pension + Performance Based Bonus + Life Insurance Are you a Graduate from an Engineering or Electrical background that wants to join a continually growing company with unparalleled progression … profitable business, founded nearly 100 years ago they are industry leaders operating in a variety of sectors. In this role you will be providing technical support and dealing with escalated tickets from suppliers, customers and employees. You will be dealing with customer queries and give advice on the … products. The ideal Graduate Technical Support will hold a qualification in the engineering or electrical industry. The role: Providing technical support Giving product advice and dealing with customer queries Dealing with suppliers, customers and employees The person: Qualification in engineering or electrics Commutable to Redditch Reference more »
Employment Type: Permanent
Salary: £28,000
Posted:

Technical Customer Support Apprentice

High Street, Hereford, England
CAREBEANS LIMITED
Carebeans is looking for an enthusiastic individual to fill the position of an Apprentice Technical Customer Experience Hero – ensuring our customers have a great experience. Role A good understanding of technology PCs, phones and software products Testing new releases of the software, feeding back issues and working closely with … Is a problem solver and wants to take on some responsibility. aAbonus would be that they have worked in the social care sector. Some technical training or experience would be an advantage. Inputting new customers details onto our accounting system and generating invoices. Chasing up customers who haven’t … management software along with fully integrated mobile applications for the UK social care sector. We are also developing exciting new in home technologies to support independent living. We are a rewarding, customer-centric, supportive business and our goal is to expand the customer support team to meet the more »
Employment Type: Advanced Apprenticeship
Salary: £14,000.00
Posted:

Technical Support Engineer

Worcester, Worcestershire, West Midlands, United Kingdom
Hybrid / WFH Options
Euro Projects Recruitment
Technical Support Engineer, £50K, Worcester, Worcestershire, and work from home Technical Support Engineer jobs, Automotive Engineer jobs, Automotive Engineering jobs, Automation Engineer jobs, Powertrain Engineer jobs, Software Support Engineer jobs. Lots of flexibility on work from home and working hours. Industry leading, innovative, and successful … sector with lots of flexibility work from home most of the time (if you prefer) and flexible working hours. We are looking for a Technical Support Engineer to p rovide internal and direct customer technical support for software platforms that automate, control and monitor test rigs … test automotive engines, electric vehicle batteries, fuel cells, motors, vehicles, powertrains, and components to acquire, analyse and manage test data. Your background as a Technical Support Engineer: We are looking for a candidate that either has experience of test automation systems, measurement systems, PLC control systems or similar more »
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Technical Support Specialist

Redditch, Worcestershire, West Midlands, United Kingdom
Omega Resource Group
Job Role: Technical Support Specialist Location: Redditch Salary Range: £45,000 - £50,000 + Benefits Our client, a leading global supplier of equipment and services to packaging and label manufacturers, is on the lookout for a talented and ambitious Technical Support Specialist to join their growing … expertise and a presence in more than 50 countries, our client continues to drive innovation and shape the future of packaging worldwide. Key Responsibilities – Technical Support Specialist Assist the Field Service Scheduler by advising on appropriate Technicians and managing the planning board in their absence. Follow correct technical procedures using the Salesforce process. Provide support to the Technical Service Manager on both internal and external projects. Coach and mentor Apprentices and Field Service Technicians. Manage Technical Reports for Service Factories. Aid project teams with major projects, upgrades, and installations. Maintain profitability within the Service more »
Employment Type: Permanent
Salary: £45,000
Posted:

Technical Sales Support

Burton-On-Trent, Staffordshire, West Midlands, United Kingdom
Verto People
Technical Engineer/Service Engineer/Technical Support Engineer required to join a leading pump manufacturer. The successful Technical Engineer/Service Engineer/Technical Support Engineer will be office-based, providing customers and engineers with telephone technical support as well as … offering and providing quotations, services, and products within the pump industry. The successful Technical Engineer/Service Engineer/Technical Support Engineer must have experience in a technical customer support role within engineering ideally within fluid power: Pumps, Valves, Filtration, Hydraulic, Compressed Air, Pneumatics or … be of huge interest. Package £29,000 - £31,000 depending on experience 25 days holiday plus bank holiday Hybrid Opportunity Pension Additional company benefits Technical Engineer/Service Engineer/Technical Support Engineer Role Office-based, providing customers and engineers with telephone technical support as more »
Employment Type: Permanent
Salary: £30,000
Posted:

Technical Support Advisor

Stone, Staffordshire, United Kingdom
Hybrid / WFH Options
Logic Resourcing Ltd
technology and IT – You’re looking for a role that offers variety along with the opportunity to combine your customer service, problem-solving and technical skills. You’re looking to join a company where your efforts are valued and where you can visibly witness the meaningful impact you create … all within a supportive and collaborative work environment. We are looking for a Technical Support Advisor to become a valuable part of our client's close-knit team. This pivotal role involves overseeing a third-party system and portals vital to the companies client interactions. The role offers … work for a family owned business, with a company culture built on it’s values promoting trust and a great team ethic. As the Technical Support Advisor, you will be the key liaison between clients and the company. You will play a crucial role in managing client onboarding more »
Employment Type: Permanent
Salary: £24000/annum
Posted:

French speaking Technical Support Advisor

Coventry, West Midlands, United Kingdom
Hamlin Knight
French speaking Technical Support Advisor - Part time - 19 hours a week - Coventry based client. Hours and days of work are: Monday 8am - 12pm (4 hours) Tuesday 8am - 12pm (4 hours) Wednesday 8am - 12pm (4 hours) Thursday 8am - 12pm (4 hours) Friday 8am - 11am (3 hours) This is a … offer a premium level of service to both French and UK customers. You will play a pivotal role in a friendly and dynamic Customer Support team. You will be a driving force to ensure Customer Experience is the central focus and deliver key department and individual KPI's Principle … issued within agreed department SLA Understand people and can effectively manage expectations over the phone and via email and social media Provide first line support and advice to customers using the company products Achieve department KPI's targets ensuring the customer service levels we provide are to the correct more »
Employment Type: Part Time
Salary: Up to £13.00 per hour + Outstanding benefits!
Posted:

Technical Support Specialist - Engineering

Bridgnorth, Shropshire, West Midlands, United Kingdom
MURRAY MYERS LIMITED
Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent Technical Support Specialist for their Customer Service and After Sales Support Department. Position: Technical Support Specialist Location: Bridgnorth Employment Type: Full-time, Permanent Salary: £22,000.00-£24,000.00 per … comprehensive solutions to manufacturing challenges, they cater to a diverse clientele, including aerospace and automotive industries, independent workshops, and large OEMs. Role Overview: The Technical Support Specialist will play a pivotal role in delivering exceptional after-sales support and customer service. The successful candidate will utilize their … technical expertise to troubleshoot issues, provide guidance on product usage, and ensure customer satisfaction. This role involves liaising closely with customers, engineers, and internal teams to resolve inquiries promptly and efficiently. Responsibilities and Duties: - Provide technical support and assistance to customers via phone, email, and other communication more »
Employment Type: Permanent
Salary: £22,000
Posted:

CNC Speedwell- Level 3- Toolroom Technical Support Apprentice

Sadler House, 258-260 Lichfield Road, England
C N C SPEEDWELL LIMITED
The Technical Support Apprentice vacancy at CNC Speedwell Ltd is an opportunity to train for a highly skilled role, gain nationally recognised qualifications and get paid while you learn! Upon completion, you will have attained the skills and knowledge to start your career as an Engineer with CNC more »
Employment Type: Advanced Apprenticeship
Salary: £12,313.60 to £22,010.56
Posted:
Technical Support
the West Midlands
10th Percentile
£25,200
25th Percentile
£28,501
Median
£35,000
75th Percentile
£47,750
90th Percentile
£50,000