Zephi Limited, Suite D, Hawkesyard Hall, Rugeley, England
ZEPHI LIMITED
Zephi are seeking to recruit an IT Support Apprentice to support with a range of duties; service management, system preparation, networkmanagement, anti-virus updating/management and any other duties in line with business needs. This could lead to a permanent position for the right โฆ person. Role Remote support Microsoft 365 Management Anti-virus updating/management Server management System preparation Networkmanagement Assisting with a variety of business systems and users meeting SLAs Complying with all Zephi Health & Safety Procedures Any other duties in line with business need Training more ยป
in enhancing their systems and providing proactive, cost-effective IT solutions. This role requires excellent communication skills, as you will interact with users and management with varying degrees of technical understanding. ๐ง Key Responsibilities: ๐ Client Site Visits: Travel to client sites to maintain servers, workstations, peripherals, networks, and records. ๐ป Technical โฆ support to users and management. ๐ฅ๏ธ System Installation and Maintenance: Install, configure, and maintain workstations, peripherals (printers, scanners, projectors, cameras, etc.), servers, and necessary software. ๐ NetworkManagement: Monitor network activity, perform routine network maintenance, and manage network devices (switches, hubs, routers). ๐ Security and Backup: Check โฆ maintain, and test backup solutions and anti-virus software. ๐ฅ User Account Management: Set up, maintain, and remove user network accounts as needed. ๐ Documentation: Maintain accurate records of inventory, support requests, and company documentation related to client sites. ๐ Helpdesk Support: Resolve helpdesk calls when not on client visits. ๐ Continuous more ยป
other teams you will be responsible for IT tasks, which include but not limited to the tasks listed in Key responsibilities. The Responsibilities User management Laptop management Server managementNetworkmanagement SAM management Anti-virus management. The Requirements As a Systems Administrator, you will โฆ have knowledge and experience of the below: Windows system knowledge. Microsoft Exchange Microsoft SQL Server Multi-layers network Microsoft 365 SAN (Powerstore) management If you are looking for an exciting new challenge to join a leading support team, please apply now. Modis International Ltd acts as an employment more ยป
Sutton Coldfield, West Midlands, West Midlands (County), United Kingdom
Michael Page
and evaluate new technology. Ensure IT systems and software are kept up to date. Provide 1st and 2nd line support to the business through management of incidents and service requests raised through IT Service Desk. Ensure Service Desk tickets are resolved within target SLA and all Service Desk processes โฆ OS and Office Software. Networking knowledge, TCP/IP, Wi-Fi, switches and patching. Strong problem-solving skills and a logical mind. Knowledge of networkmanagement and data backup/recovery. Familiarity with various operating systems and platforms. Attention to detail and high levels of accuracy. Job Offer more ยป
Staffordshire University, College Road, Stoke-On-Trent, England
Staffordshire University
with a variety of teams gaining technical knowledge and experience with a wide number of Cisco enterprise networking technologies. Role The role of the Network Engineer Apprentice will be to perform the following: Use networkmanagement systems software and appropriate analysis equipment to collect routine network โฆ decommission instructions and tools, following agreed standards. Report details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Using standard procedures and tools, carry out defined tasks associated with the planning, installation, upgrade, operation, control and maintenance of โฆ local and wide area networks. Investigate, diagnose, and resolve network problems, escalating when required and documenting results. Assist with vulnerability remediations and protection of assets from cybersecurity threat. Provide first line technical and user support. Maintain accurate records of user requests, updates, and outcomes via the service managementmore ยป