Technical Account Manager
Leeds, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
GradBay
through; Intelligent configuration of our product Data, ML and AI solutions Continued product development What we’re looking for: We are looking for a technical client onboarding manager to work within our Implementation team to manage and support our client base. The role is a mix of client … this is a role that would interact with multiple stakeholders. Responsibilities: Provide support to clients through the Support Desk and where necessary escalate more technical or complex queries to the relevant team for resolution. This includes an after-hour roster that the successful candidate will need to participate in. … back to candidates within 48 hours of interviews having taken place. We anticipate 2 interview stages for this role, with a short practical/technical test being briefed in advance of the 2nd stage. We’ll run the stages both virtually and F2F. more »
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