clients to enhance system performance and IT strategy Assist with project-related work including design, implementation, and testing Skills & Experience Required Strong knowledge of Windows 10/11 and macOS Hands-on experience with LAN/WAN/Wi-Fi networking, including troubleshooting and configuration Solid understanding of Windows Server 2012/2016/2019, Active Directory, DNS, DHCP More ❯
resolve incidents & service requests within SLA timeframes• Manage and update ticket queues, ensuring clear documentation of troubleshooting steps and progress• Support client onboarding, device setup and user configuration (Windows & macOS)• Assist in maintaining accurate client documentation and asset records• Help create and update internal knowledge base articles for both users and colleagues• Provide basic support for Microsoft 365, Google … including installations, upgrades and system improvements Skills & Experience Required Minimum 1 year experience in an IT Support or Service Desk role• Working knowledge of Windows 10/11 and macOS • Basic understanding of LAN/WAN/Wi-Fi networking and troubleshooting• Familiarity with Active Directory , user account management, password resets and permissions• Experience with Microsoft 365 and/ More ❯
Devonshire Hayes has partnered with a great company and they're looking for a talented AppleMac/PC Support Analyst for an initial 4 month contract. You will be tasked with the following, Strong interpersonal and communication skills; ability to engage with users confidently. Solid understanding of IT fundamentals (Windows, macOS, mobile devices, networking basics). Familiarity More ❯
Devonshire Hayes has partnered with a great company and they're looking for a talented AppleMac/PC Support Analyst for an initial 4 month contract. You will be tasked with the following, Strong interpersonal and communication skills; ability to engage with users confidently. Solid understanding of IT fundamentals ( Windows, macOS , mobile devices, networking basics). Familiarity More ❯