Corsham, England, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues. Essential skills, qualifications and experience In order to deliver this service, it is essential that the following skills can be provided … cost, and time. Working as part of a large technical team. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of service management tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. The … a valid Security Clearance (SC) Competency in MS Office Suite. Desirable skills, qualifications and experience Working to: Support live services. Support Incident investigations. Support Problem Management. Support Change Management. Support Defect ManagementCentOS/RedHat experience - underpins some applications. If you would like to discuss the role in more detail more »
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Confidential
Job Title: ProblemManagement Lead Employment type: Permanent/Full-time Salary: £32,000-£38,000 + bonus & benefits Location: Swindon - Hybrid - 3 days a week on site! Do you fancy a new challenge within a leading digital platform company amongst their well-equipped IT Service Operation Team … This company are looking to expand their team with a ProblemManagement Lead. The successful candidate will as... more »
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Job Title: ProblemManagement Lead Before applying for this role, please read the following information about this opportunity found below. Employment type: Permanent/Full-time Salary: £32,000-£38,000 + bonus & benefits Location: Swindon - Hybrid - 3 days a week on site! Do you fancy a new … within a leading digital platform company amongst their well-equipped IT Service Operation Team? This company are looking to expand their team with a ProblemManagement Lead. The successful candidate will as... JBLK1_UKTJ more »
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Incident/Problem Manager x 2 - ITIL - All Levels - Swindon - FinTech - New! £28,000 - £38,000 + Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of Incident Managers/Problem Managers to join its … growing ITIL Service Operations function. Suitable candidates will have the following: Circa 2 years in ITIL Service Operations with a focus on ProblemManagement Analytical approach to problems and excellent attention to detail Work under pressure and to deadlines Continuous Service Improvement mindset BI Tools – Ideally Power BI … or EazyBI - Desirable Jira/Jira Service Desk/Confluence - Desirable Excel Duties will include the following: Assisting in ProblemManagement investigations with technical subject matter experts Partaking in post incident reports for all major incidents to senior IT leaders Being responsible for the prevention of recurring incidents more »
IT Support Engineer | Salisbury | Hybrid | £33,500 + Benefits Your new company This Facilities Management business is in a great position to add another IT Security Officer to their team. You’ll be based in their head office North of Salisbury so will require your own transport, but there … can use IT Services as expected. Handle and manage incoming calls and online requests to the IT Service Desk, and log within the Service Management tool (Halo). Ensure that all IT Incidents and Service Requests are resolved in an effective, efficient, and customer-centric manner, with updates recorded … in Halo as appropriate. Understand and follow agreed IT Service Management processes, and ensure colleagues are informed on the best way to interact with the IT Service Desk. Coordinate effectively with other IT Support Analysts and provide support and guidance to other IT department team members. Ensure user awareness more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Job Title: ProblemManagement Lead Employment type: Permanent/Full-time Salary: £32,000-£38,000 + bonus & benefits Location: Swindon - Hybrid - 3 days a week on site! Do you fancy a new challenge within a leading digital platform company amongst their well-equipped IT Service Operation Team … This company are looking to expand their team with a ProblemManagement Lead. The successful candidate will assist the Problem Manager and lead the team to ensure problemmanagement processes are in accordance with business & client needs. You will need to be: Able to work more »