laptop and mobile devices across all major OSs to an agreed internal standard, plus additional software installations. User account setup, access changes and licencing. SaaS application support Basic printer maintenance and issue resolution. Ticket and issue reporting and analysis Daily infrastructure checks and monitoring Investigation in to phishing email attempts more »
Directory Services, including AD, DHCP, DNS, Group Policy Provisioning new servers (Virtual and Physical) Secure access and availability to cloud-based systems (IAAS, PAAS, SAAS) Maintain patching of firmware, driver, operating system, and application security updates for the above technologies Routinely test and document the recovery process of implemented technologies. more »
Job Description An additional IT support technician is required to provide application support to our customers who use our IT based software, hardware and SaaS offerings. As an IT application support technician y ou will have excellent knowledge of Microsoft desktop operating systems, gained in a support service desk/ more »
Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP) o Video conferencing o Enterprise mobility (4-5G, EMM, MDM) o PaaS, SaaS Unified and telecommunications solutions * Comprehensive knowledge and experience of telecommunication vendor technologies, solutions, and products (i.e., Cisco, Juniper, Ericsson, Nokia, F5 and Palo Alto). more »
