1 to 2 of 2 Service Desk Engineer Jobs in Wiltshire

1st Line IT Service Desk Engineer An exciting opportunity has become available for a full time 1st Line Support Engineer to join our friendly service desk team based in Devizes. The successful candidate will earn up to £26,000 per annum, dependant on experience. … support for customer portfolio. Resolving incidents from customers and other colleagues. Escalating incidents and requests to the 2nd Line resolver group, when required. Answering Service Desk queue phone calls and logging tickets comprehensively, capturing all required information. Using face-to-face, telephone and e-communication methods to accurately … manage customer/stakeholder expectations and conduct your role duties to a high standard. Company + Benefits Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy more »

1st Line IT Service Desk Engineer An exciting opportunity has become available for a full time 1st Line Support Engineer to join our friendly service desk team based in Devizes. The successful candidate will earn up to £26,000 per annum, dependant on experience. … support for customer portfolio. Resolving incidents from customers and other colleagues. Escalating incidents and requests to the 2nd Line resolver group, when required. Answering Service Desk queue phone calls and logging tickets comprehensively, capturing all required information. Using face-to-face, telephone and e-communication methods to accurately … manage customer/stakeholder expectations and conduct your role duties to a high standard. Company + Benefits Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy more »